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Welcome to KneadRelief, your premier destination for cutting-edge wellness solutions. Elevate your comfort and well-being with our star product, the KneadRelief Pro Knee Massager—a technological marvel that integrates heat therapy, infrared (IR) therapy, and laser therapy for unparalleled pain relief and rejuvenation. At KneadRelief, we understand the unique challenges posed by conditions such as arthritis and bursitis. That's why we've designed the KneadRelief Pro to be more than just a knee massager—it's a comprehensive solution tailored to meet your specific needs. Our knee massager combines the soothing warmth of heat therapy, the penetrating benefits of infrared therapy, and the targeted precision of laser therapy. This trifecta of advanced technologies works synergistically to alleviate pain, promote healing, and enhance your overall quality of life. Experience the convenience of at-home therapy like never before with the KneadRelief Pro. Its wireless design ensures ease of use, allowing you to indulge in personalized care whenever and wherever you choose. Bid farewell to traditional pain management methods and embrace the future with our innovative approach. KneadRelief is not just a company; it's a commitment to your well-being. Our mission is to empower you on your journey to a pain-free and revitalized life. Invest in the KneadRelief Pro Knee Massager and discover the transformative power of advanced heat, infrared, and laser therapies—all in one revolutionary device. Prioritize your health with KneadRelief because you deserve the ultimate in personalized wellness.
Chambray House, 188 London Road, SM67FL, London, United Kingdom
2.4
16 reviews
Hasn’t replied to negative reviews
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It worked well for knee pain but stopped working after 6 months. It's too expensive to be disposable. The company would not fix it or replace it. I was given an RMA number to email to the company. I received a response from, apparently, the founder, that said it had to be returned in the original packaging within 30 days of purchase.
Fantastic Beautifying Tool! Excellent, excellent, excellent! Many thanks for a wonderfully done job. I really love their products; they do fantastic facials!
My husband has already had one knee replaced and really didn't want to have a second, but was struggling to get around the golf course as by the 12th hole he would be in discomfort from his knee. He has used it three times a day as recommended and it only takes about five minutes a session. He was asked to play in a competition over three days with quite demanding courses and was dreading it, but completed the competition without any discomfort. He has been using the device for about four weeks and finds that he can finish the course, which is quite hilly as we live in Wales, without any problems. He is very pleased with the results and we can only hope that it helps to stop the knee deteriorating resulting in another operation, so fingers crossed.
ZERO STARS CALLUM IS A LIER NEVER GOT KNEE MASSAGER OR REFUND NOT RUNNING A HONEST BUSINESS
I have not received the package and can't get any updates I will be contacting my credit card company. I want to update my review, I was contacted and given information about where my kneadrelief was located and received it the following week. Unfortunately it was delivered to my Airbnb address and I'm no longer there so I still can't try the product and now I'll probably be outside my return window when I can try it.
Reply from Knead Relief
Hello Greta,
Thank you for taking the time for leaving us a review, even if it is only 1 star!
I've checked your account history and cannot see any unanswered tickets or calls from from you. I have created you a support ticket and reached out to you privately to resolve your issue.
Best,
KneadRelief
Thank you Callum for great customer service
and understanding.
Per my doctor's order I can't use the massager. I Called Knead Relief and spoke with Callum, he gave me the RMA to return the product, unfortunately there was shipping problems where the product came back to me. I called Callum again and he credited my acct for full refund and for the inconvenience caused asked for me to go ahead and donate my knead relief massager to someone who can use it.
that is the only reason I gave 4 star, I did not use the product but based on customer support I say they're honest company to do business with.
Reply from Knead Relief
Hello Rosa,
We appreciate you taking the time to review us and giving us 4 stars.
Although you couldn't keep your KneadRelief Pro we're glad that you were looked after by Callum and were offered a refund under our 30 day pain free guarantee.
We wish the you best with your recovery.
Best,
KneadRelief
Reply from Knead Relief
Hello Mark,
Thank you for taking the time to write a review, even if it's only 1 star!
We're sorry to hear that your order has been delayed and you have yet to receive it. We understand that you have been waiting for quite some time and we appreciate your patience. You ordered on the 23th July & the item arrived on the 9th August which is longer than our usual 10 day shipping times.
Unfortunately, there have been some shipping delays that are out of our control. We are a small business and we work with various shipping partners to deliver our products. While we always strive to provide timely delivery, sometimes factors outside of our control can cause unforeseen delays.
Once again, please accept our apologies for the delay and any inconvenience this may have caused you. We appreciate your understanding and continued support.
Best,
KneadRelief
I am very happy with my knead relief product; it is very high quality and it does work. I would recommend this product the company stands behind it. I had some questions regarding the delivery; they were very prompt at answering me. The product was delivered within 10 days of purchase. Thanks.
Reply from Knead Relief
Hello Lorna, thank you so much for your positive review and we're delighted that you're enjoying your KneadRelief Pro!
Knead Relief I was initially disappointed. I had high hopes. Perhaps I expected faster results. After contacting you with my concerns I gave Knead Relief another shot. This is the first time in weeks my knee hasn't hurt. I am beyond thrilled. I'm not sure what worked as I've iced the heck out of it & used both the Knead Relief & my NeuroMD on it. Thank you for offering a full refund & supplying the missing manual. I'm gonna keep my Knead Relief & continue my treatments. I might even share my spare with my sister. Thank you.
Reply from Knead Relief
I'm disappointed to receive this review. It's never nice to hear we've let our customer down.
It's true, our knee massager is a more substantial unit than more affordable options out there. This means we can use higher quality motors, padding, heating elements and batteries within the machine, ultimately, resulting in a better quality massage and product.
Your knee massagers should have come with a manual which I believe would have cleared up some of the issues you highlight such as how to contact us and operate the machine, clearly, that has not happened and I sincerely apologize for that. I have sent the manual in digital form to your email.
All that said, should you still wish to return, we're happy to offer you a full refund and we're sorry we couldn't offer you a solution to alleviate some of your discomfort but would like to take the time to thank you for your custom, nevertheless.
Customer service responded promptly. Still have to see the benefit of this knee massager. I’ve only used it for 3 days.
Reply from Knead Relief
Thank you so much for your review and I'm glad our customer service team has looked after you. We usually expect results after a week of using the KneadRelief Pro daily.
I still have not received my purchase. It’s been over two weeks since I ordered it.
Reply from Knead Relief
Hello Martin,
Many thanks for choosing KneadRelief for your at home therapy and taking the time to leave a review.
We at KneadRelief are genuinely very sorry to learn that you have experienced a delay with your order.
Your order 1875 was ordered on 23rd July and is currently out for home delivery as of 5th August. So, it looks like your parcel will be delivered to your home today.
We thank you for your custom and do appreciate your patience and understanding during the delivery process.
Best,
Callum
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