Moss - Deutschland Reviews 95

TrustScore 4 out of 5

4.0

Saarbrücker Straße 37A, 10405 Berlin, DE


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Rated 5 out of 5 stars

Onboarding Moss allows your organization to Trojan Horse processes that should have already happened a long time ago, with the caveat that you have the most recent technology, an onboarding process, a... See more

Company replied

Rated 1 out of 5 stars

They are constantly calling annoyingly. At first they offered a trial period for 200 euros, which later turned out to be 160 euros per month for an annual subscription, ywithout the possibility of can... See more

Rated 5 out of 5 stars

As the VP Growth at Enter I am a fan of this product - especially ability to send receipts directly to an email that matches them to expense. Also we are using Moss in approval flows to pay bills as w... See more

Company replied

Rated 5 out of 5 stars

Really enjoy using Moss. It's one of the best accounting software tools for Accounts Payable. User friendly, multi-ranged, it makes pre-booking really easy. Also a big plus point, with Moss, we can... See more


Company details

  1. Software company
  2. Accounting Software Company
  3. Alternative Financial Services
  4. Business-to-Business service
  5. Payment service

About Moss - Deutschland

Written by the company

Moss (www.getmoss.com) bietet kleinen und mittelständischen Unternehmen eine Komplettlösung für Unternehmensausgaben mit echten Firmenkreditkarten, digitalen Rechnungsmanagement und Buchhaltungsintegrationen.

Moss (www.getmoss.com) is a technology-enabled expense and financial management solution. With smart corporate credit cards, digital invoice management, and automated accounting, Moss allows companies to manage all of their spending easily and transparently. And efficiently drive their core business with digital workflows.

Contact info

4.0

Great

TrustScore 4 out of 5

95 reviews

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Replied to 54% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Boosting your sanity and efficiency

Onboarding Moss allows your organization to Trojan Horse processes that should have already happened a long time ago, with the caveat that you have the most recent technology, an onboarding process, and pretty frequent check-ins with support to maintain your sanity. It's also great being along the ride with a team that continues rolling out new features. Latif was tremendous in the initial conversations when we were considering joining Moss, and we've since gotten to work with Caterina in actually getting this online. They've been reasonably patient with us but also good with keeping things moving and ourselves accountable, plus troubleshooting little things along the way.

7 May 2026
Unprompted review
Moss - Deutschland logo

Reply from Moss - Deutschland

Thank you for your detailed feedback. We’re glad to hear that onboarding has helped streamline your processes and that you’re seeing value from the platform.

It’s great to know that the regular check-ins and support have been useful, and we’ll be sure to share your kind words with the team.

We appreciate you taking the time to highlight your experience.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Rated 1 out of 5 stars

Super unprofessional business…

Super unprofessional business behaviour… Significant cost increases after “cheap” special offers. Can not recommend…

24 April 2026
Unprompted review
Moss - Deutschland logo

Reply from Moss - Deutschland

Thank you for your feedback.

We’re sorry to hear about your experience. We aim to communicate our pricing and plan structures clearly, so it’s concerning to hear this felt unexpected.

At the moment, we’re unable to match this review to a specific account. We’d appreciate the opportunity to understand what happened and provide clarification. Please feel free to reach out to us at reviews@getmoss.com so we can look into this further.

Rated 5 out of 5 stars

An easy-to-use spend management solution

Moss is an easy-to-use and nicely designed app for employee expenses. It is very practical and a huge time saver for employees and financial admins alike.

As a company, Moss is responsive to new feature requests, and pleasant to work with!

21 March 2025
Unprompted review
Rated 1 out of 5 stars

hard sales

They are constantly calling annoyingly. At first they offered a trial period for 200 euros, which later turned out to be 160 euros per month for an annual subscription, ywithout the possibility of cancellation. I strongly advise against contacting them.

7 September 2024
Unprompted review
Rated 5 out of 5 stars

I am a fan of this product

As the VP Growth at Enter I am a fan of this product - especially ability to send receipts directly to an email that matches them to expense. Also we are using Moss in approval flows to pay bills as well as to manage spend within teams - here we use a lot of one time use cards. I think we are not leveraging the full tool yet - here the Moss team could be more proactive in educating the customer.

26 February 2025
Unprompted review
Moss - Deutschland logo

Reply from Moss - Deutschland

Thanks for taking the time to share such detailed feedback!

We also appreciate your honest point about not yet using the full breadth of the platform. That’s valuable feedback, and we agree there’s always more we can do to help customers get the most out of Moss through better guidance and education.

Thanks again for sharing your experience!

Rated 3 out of 5 stars

Everything worked great until they decided to change

It worked really well at first...until their recent make-over update.

As the accounting person in my company, I used to love Moss a lot, because it is user friendly, easy to use, self explaining, and they had a great customer care team. Everything was great until Moss decided to change.

The website layout is no longer user friendly (at least for the admin). Not only there is no options to change it back to the old Moss, the normally very responsive customer care team (for instant chat) is nowhere to be found anymore. I left a message 7 days ago after the new update was live, no one answered and actually no one even looked at it. After that, I tried 2 more times, messages are not seen. Not only did Moss decide a new make-over on the layout, it also looks like they decided to be irresponsible for their customers, too.

Great disappointment.

28 March 2024
Rated 5 out of 5 stars

MOSS is extremly powerful

MOSS is extremly powerful. You have a great overview of all transactions. You can also link invoices automatically, which is great. I also love the fact, that new improvments automatically are rolled out. Also: Support is perfect!!

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Modern expense management done right

Our go to for employee payment cards, reimbursements, and any type of employee expense management. Immediate availability of digital payment cards for new employees and fast delivery of physical cards. Clean and intuitive interface both for users and admins. Web app and mobile app both work well together.

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Moss - Best for Accounts Payables Pre-booking

Really enjoy using Moss. It's one of the best accounting software tools for Accounts Payable. User friendly, multi-ranged, it makes pre-booking really easy. Also a big plus point, with Moss, we can easily deploy credit cards to employees within the company. And also love the automated matching of receipts to the card transactions.

Best of all is the Moss team. They consider our feedback and if it is relevant and useful, they are open to making changes and improving the tool even more. Which is what makes them an excellent partner.

29 March 2023
Unprompted review
Rated 5 out of 5 stars

I think the platform is just great

I think the platform is just great! Very clear, user-friendly and you can do so much! One really great feature is uploading invoices - very easy with a photo via the app. On the other hand, the platform is also very well developed for accounting preparation. You can enter the VAT and the G/L account instantly.
Another great feature is the "Reimbursement" - again very quick and easy.
Exporting reports is very easy. I can only recommend moss.

15 March 2023
Unprompted review
Rated 5 out of 5 stars

Transparency

I have been working with Moss for a year. I liked the availability of the team, the honesty and empathy of its collaborators.
Very satisfied with the attention I receive from any part of the team.

Eric

3 February 2023
Unprompted review
Rated 5 out of 5 stars

Moss does a great job

Moss does a great job. The virtual credit cards helps us to save a lot of time for payment-tasks by decentralizing it. The service is awesome, the usability and performance is very good.

30 January 2023
Unprompted review
Rated 5 out of 5 stars

Great platform to simplify workflows

Great platform to simplify workflows. Also suitable for smaller companies. The customer support is quick to respond, always friendly and very helpful. Big plus: for several companies, one has only one login and the (expense) overview of all of them.
The platform has helped us to manage our finances more efficiently and get a better overview of expenses.

24 January 2023
Unprompted review
Rated 5 out of 5 stars

Great Finance "allrounder" tool with first class Customer Support

I have been working with Moss now for over a year and experienced first hand their regularly updates and launch of new features. All features were thoughtfully developed, are clearly structured and very intuitive to use. As my role as Head of Finance, Moss makes my life so much easier. They also have an excellent Customer Support team which gets back to me within a few minutes. Looking forward to much more features and a great partnership.

1 January 2023
Unprompted review
Rated 5 out of 5 stars

Continuous improvement in a supportive environment

We are working with Moss for quite some time now and just enhanced our relationship using new functionalities.
Overall, it's really great to see how the company collects and also directly requests feedback to fill it's product pipeline. A lot of the new functions are matching with our needs.

Additionally, the key account management is very supportive and available/reachable.

We are feeling very welcomed there - definitely a recommendation!

19 January 2023
Unprompted review
Rated 5 out of 5 stars

Favourite Spend Management Tool

We have been using Moss for more then 12 months. Excellent experience. Credit card function as well as the invoice function is allowing us to be highly efficient. Pre-accounting is thanks to Moss 90% Automated already.

19 December 2022
Unprompted review
Rated 5 out of 5 stars

Accounting made easy

A great tool to distribute the operating invoice and payment tasks across the whole team. Easy to use, automatic reminders and a direct connection to the accountant is key. All that is resolved with MOSS.
Looking forward to what'll come in 2022!

21 December 2021
Unprompted review

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