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Getnewbag Reviews 

208
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TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I found an advert on Instagram for a backpack which incorporated a suction section. I ordered one of these. The payment system sent me to a couple of different payment areas, which i thought strange.... See more

Rated 5 out of 5 stars

It's not often enough said when an after-sales service is effective. This is the case at Getnewbag, so I wanted to share my experience! Thank you for listening @emilie!

Rated 4 out of 5 stars

They're very good in processing all the things that needed to be resolved. I applaud them for coming up with the solution. Very good group of people. I hope they continue their good service.

Rated 5 out of 5 stars

Elsa was very fast at responding and very polite. She assisted me with all the questions and queries i had. Thank you Elsa your service is top notch!

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4.0

Great

TrustScore 4 out of 5

208 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(208)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Fraude!!

Fraude!!! Stay away, these are criminals!
Somehow they managed to take money from my account, for which I never gave permission. The money was then converted in (nonrefundable) "store credit". How ridiculous!!! As if anyone would WANT to buy store credit from a dropshipper. I only found out after a month and by that time they had already stolen more than €200 from me. How they did that, even my bank could not tell me. They refused to pay me back initially, but then I wrote a review here on trustpilot detailing my case. Only after that, they contacted me and offered a partial refund. These scammers use delay tactics, in the hope that you give up and they get to keep your money. THAT is their scheme. In response I threatened to get their website taken down (which is next on my to do list) and only then did they agree to refund me fully, BUT they demanded that I took down the review FIRST. Of course this was easy to do and now I'm making sure the internet knows what these scammers are doing. It took 6 weeks and some serious threats to get them to refund me. So now you know. Never even click anything on their website or facebook ads, and if you have, check your bank statements.

14 September 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Got me to buy something, enrolled me in a subscription without my consent, took money for said product and never sent anything. I was informed I was taken off the subscription but they never replied to about my refund or product.

15 September 2024
Unprompted review

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