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Getplushie Reviews 170

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TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the products they received, often finding them to be of poor quality, not matching the descriptions or expectations. Some customers also reported issues with their orders, including items not arriving, being sent to incorrect addresses, or receiving the wrong product. Conversely, a small portion of people were satisfied with the delivery service, noting that items arrived quickly and with good communication. Some reviewers also mentioned receiving well-packaged items and appreciated the overall service.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers report receiving counterfeit... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery, with items... See more

Quality

Users describe ambiguous interactions with quality. Many customers report receiving fake or counterfeit... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers report significant issues, including... See more

Service

Reviewers mention positive feedback about service. Customers are very happy with the service, highlighting... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly ca... See more

Rated 4 out of 5 stars

Courier was fast but coming from Shenzhen was not impressive, as people would misunderstand goods from Taobao instead. My order was placed from Hong Kong through the official site in Europe. If good... See more

Rated 4 out of 5 stars

The communication was great, with regular updates regarding the parcel's delivery. The price and range of the items were excellent in this competitive market. I was happy to wait out the longer delive... See more

Rated 4 out of 5 stars

My granddaughter loves the jelly cat toy. It arrived safely within the seven working days. My only concern that the link from the email confirmation to the website wouldn’t open and instead I got a wa... See more

Contact info

2.7

Poor

TrustScore 2.5 out of 5

170 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Would give zero stars if I could

Would give zero stars if I could. Never received the goods as address was wrong. Royal mail confirmed returned to sender. Numerous emails asking for confirmation they had received the goods back, all I get is emails saying they have redelivered to a non existent postal address. Do not use this site.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

The products were knock offs…

The products were knock offs fraudulent. No answer to my emails requesting return of product. Has not supplied address for refund yet on their web site they say happy to refund before 30 days. I am well within their time frame. Do not buy off of this site. They are missing in action after you purchase.

21 October 2025
Rated 1 out of 5 stars

AVOID!!!! Items not delivered, terrible customer service…

GO ELSEWHERE UNLESS YOU WANT TO WASTE YOUR MONEY!!! Terrible experience with this seller, I would avoid and go to a genuine and trustworthy seller. Over 20 emails from me so far, 4 copy and pasted ‘your item has been delivered’ emails from them. Item was supposedly delivered and left by a well used footpath, not in our enclosed, secure courtyard, the specified safe place and not there upon our return home. They are disrespectful and unhelpful and are now ignoring my emails, so I will be raising a dispute with my bank. I’ve never dealt with such an unprofessional company, overall a very unpleasant experience and I haven’t received the items I paid for.

9 October 2025
Rated 1 out of 5 stars

Avoid

Item arrived with a ripped jellycat bag. Contacted customer services who were very helpful and promised to replace the item. Never received and no further answer to any emails. Avoid

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

The product arrived fast, lovely packed, tracking was available all the time. Also got a little gift which was a lovely surprise. Would highly recommend

19 October 2025

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