I have never had life insurance before but wanted to make sure that my son would have something to pay for my funeral and give him a small buffer when the time comes. Rhia talked me through all the op... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rendel Meneses was an absolute superstar. He made the whole process very simple an easy to understand. He answered all the questions for me an the whole time he was a delight to talk to. Excellent c... See more
Company replied
I had such an exceptional experience with Keah, when purchasing life insurance. Initially, I was entirely unaware of what insurance cover I would require - but felt entirely at ease when Keah was expl... See more
Company replied
I recently had the pleasure of speaking with Ben Moss to go through my life insurance options, and I couldn’t be more grateful for his help. He took the time to clearly explain everything, an... See more
Company replied
Company details
Written by the company
GetProtected offers tailored life insurance designed to safeguard your family’s future. Providing financial security through flexible term cover, it ensures peace of mind when it matters most. Simple, trusted protection for life's uncertainties — your loved ones, always protected.
Contact info
United Kingdom
- getprotected.co.uk
4.8
Excellent
571 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very nice and polite customer service
Very nice and polite customer service, everything sorted very quick and easy. Molly found one for me a great deal for insurance.
15 April 2026
Reply from GetProtected
Emilia, thank you so much, we’re really pleased Molly was able to help you quickly and find you a great deal.
Your representative James was excellent…
Your representative James was excellent in my opinion, very informative and helpful,answering countless questions and helping me through the process.
13 April 2026
Reply from GetProtected
Alex, thank you, we’re glad James was able to guide you through everything and answer all your questions along the way.
The lady on the phone was super…
The lady on the phone was super professional and nice.
If everyone was like this lady it would be an easy life.
Thank you so much for your help.
keah I think her name was .
An absolute pleasure to deal with.
9 April 2026
Reply from GetProtected
Hi Steven, thanks so much for your review. We’re really pleased to hear you had such a positive experience and that Kia made such a great impression with her professionalism and friendly approach. We really appreciate you taking the time to mention her. If you ever need anything, we’re always here to help. Get Protected customer services
Great experience
Great experience, great to get cover and James was great in covering amd explaining everything and finding a plan that works for me
9 April 2026
Reply from GetProtected
Hi Martin, thanks so much for your review. We’re really pleased to hear you had a great experience and that James was able to clearly explain everything and find a plan that works for you. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Outstanding customer service
Cher was kind enough and patient to put me through all I need to know and advised on the best one to go for. Get protected gave me the best and most affordable policy I couldn't get somewhere else.
8 April 2026
Reply from GetProtected
Hi Funmilola, thanks so much for your review. We’re really pleased to hear Cher was patient and helpful in guiding you through your options and helping you find the best and most affordable policy. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Conor was amazing he went through…
Conor was amazing he went through everything with me :)
9 April 2026
Reply from GetProtected
Hi Aaron, thanks so much for your review. We’re really pleased to hear Conor was so helpful and took the time to go through everything with you. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Reply from GetProtected
Hi Nkosana, thanks so much for your review. We’re really glad to hear you found the adviser honest and friendly, that’s exactly what we aim for. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Ben Moss
I recently had the pleasure of speaking with Ben Moss to go through my life insurance options, and I couldn’t be more grateful for his help. He took the time to clearly explain everything, answered all my questions with patience, and made sure I fully understood my choices.
What really stood out was how he focused on finding the policy that was right for me, rather than rushing the process. His professionalism, knowledge, and genuine care made the whole experience smooth and stress-free.
I would highly recommend Ben to anyone looking for honest, reliable guidance with life insurance. He was absolutely amazing!
1 April 2026
Reply from GetProtected
Hi Sameera, thanks so much for your review. We’re really pleased to hear Ben took the time to explain everything clearly and helped you feel confident in choosing the right policy without any pressure. It means a lot that you’d recommend him so highly. If you ever need anything, we’re always here to help. Get Protected customer services
Customer service was fantastic
Customer service was fantastic, couple with the detailed explanation of the cover, as well as the friendly approach made me feel this is the right cover for me.
I would recommend Get Protected to anyone who wants a cover of any type.
8 April 2026
Reply from GetProtected
Hi James, thanks so much for your review. We’re really pleased to hear you received fantastic customer service and that the detailed explanations and friendly approach helped you feel confident in your cover. We really appreciate your recommendation. If you ever need anything, we’re always here to help. Get Protected customer services
Great service from Ben
Great service from Ben. Very concise and helped me through the process. Would recommend
27 March 2026
Reply from GetProtected
Hi Jim, thanks so much for your review. We’re really glad to hear Ben provided clear and concise support and helped guide you through the process smoothly. We really appreciate your recommendation. If you ever need anything, we’re always here to help. Get Protected customer services
Mrs.
Rhia was quite friendly, helpful and explained everything simply. At first I just wanted to ask questions but at the end of our conversation, I was happy to take the life insurance. Overall I was satisfied.
25 March 2026
Reply from GetProtected
Hi Oluwafemi, thanks so much for your review. We’re really pleased to hear Rhia was friendly, helpful and explained everything clearly, and that you felt confident going ahead with your policy. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Helpful. Il wait for the official documents.
Helpful customer service. I'm waiting for the official paper work.
1 April 2026
Reply from GetProtected
Hi Mark, thanks so much for your review. We’re really glad you found the customer service helpful and we hope everything comes through smoothly with your paperwork. If you ever need anything, we’re always here to help. Get Protected customer services
Good communication and strait forward…
Good communication and strait forward no hidden costs
24 March 2026
Reply from GetProtected
Hi Peter, thanks so much for your review. We’re really pleased to hear you found everything straightforward with clear communication and no hidden costs. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Great service and quick documentation!
Great service and quick documentation!
Highly recommended
9 May 2025
Reply from GetProtected
Hi Sonali, thanks so much for your review. We’re really pleased to hear you received great service and that everything was handled quickly and efficiently. We really appreciate your recommendation. If you ever need anything, we’re always here to help. Get Protected customer services
I got a call from Rhia after requesting…
I got a call from Rhia after requesting a call about life insurance she was so nice and understanding. Helped me though the entire process and was very reassuring the best part was recommending the best plan that would work best for me and my family.
30 March 2026
Unprompted review
Reply from GetProtected
Hi Erin, thanks so much for your review. We’re really pleased to hear Rhia was so understanding and supportive throughout and helped you find the best plan for you and your family. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Amazing customer service & easy and quick to do.
I had such an exceptional experience with Keah, when purchasing life insurance. Initially, I was entirely unaware of what insurance cover I would require - but felt entirely at ease when Keah was explaining. She thoroughly went through every detail, clearly demonstrating her knowledge in her field. Not only this, but Keah was polite and helped me out when I was unsure on any answers. I’m so glad that I connected with Keah and managed to successfully sort out my life insurance. Thank you so very much.
30 March 2026
Reply from GetProtected
Hi Miss Jackson, thanks so much for your review. We’re really pleased to hear Keah made you feel at ease and took the time to explain everything clearly so you could confidently choose the right cover. We really appreciate you taking the time to share such kind feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Just had to answer a few questions
Just had to answer a few questions. Everything was made very clear. Was informed of each step that was done
23 March 2026
Reply from GetProtected
Hi Fiona, thanks so much for your review. We’re really pleased to hear everything was made clear and that you were kept informed throughout each step of the process. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Excellent Presentation from Get Protected
Experience was great, Connor Mundy understands customer needs and was able to tailor his presentation to my need. I appreciate him for understanding what I needed and offered me the best policy that suited my situation.
30 March 2026
Reply from GetProtected
Hi Chidi, thanks so much for your review. We’re really pleased to hear Connor took the time to understand your needs and tailor the policy to suit your situation. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Reply from GetProtected
Hi Julie, thanks so much for your review. We’re really pleased to hear Leon explained everything clearly and made the process easy to understand. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
He was very clear explaining
27 March 2026
Reply from GetProtected
Hi Matilda, thanks so much for your review. We’re really glad to hear everything was explained clearly for you. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.