Very dissatisfied and disappointed as they delivered the food 1 hour early than required and was made to keep it with no apologies.Had to warm the food up at the required time which doesn't taste the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
⭐⭐⭐⭐⭐ I recently had the pleasure of watching Saleem at Rizq perform an incredible magic trick, and I was absolutely blown away! His talent and charisma made the experience unforgettable. From the... See more
Its a shariah compliant challenger bank. For me your basic features are working fantastic. Using with curve (both physical & virtual cards), no issue with apple pay. But, please add on... See more
Company replied
opened the account in May, only 4 months in their payment partners have closed accounts, Rizq are blaming their payment partners, when i contacted the payment partners they are saying that you are Riz... See more
Company replied
Company details
- Financial Institution
- Alternative Financial Services
- Bank
- Cashback provider
- Currency exchange service
- Non-bank financial service
Written by the company
Rizq is the first fully digital sharia compliant, ethical financial institution in the UK. We offer retail and business accounts that are seamless, secure, and easy to sign up to.
Contact info
30 Churchill Place, E14 5RE, London, United Kingdom
- info@getrizq.co
- getrizq.co
2.8
Average
47 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Very easy to use and easy to apply
25 March 2022
Unprompted review
Reply from Rizq
Hi Jerry,
Thank you so much for sharing your experience, and we're glad that you are enjoying our app and its functionality.
Thank you,
Team Rizq
Excellent banking
Always happy to help with queries not had an problems would recommend
25 March 2022
Unprompted review
Reply from Rizq
Hi Sonia,
It has been our pleasure to serve you, and we will always try our best to meet our customer's expectations.
Thank you,
Team Rizq
Excellent service and really Up to date
25 March 2022
Unprompted review
Reply from Rizq
Hi Mohammad,
Thank you so much for sharing your experience, and we are glad that we met your expectations
Thank you,
Team Rizq
Yes I love the app it so good
25 March 2022
Unprompted review
Reply from Rizq
Hi Daniel,
Thank you so much for sharing your experience, and we are so pleased that you like our app and services.
Thank you,
Team Rizq
Excellent never had a problem with it
25 March 2022
Unprompted review
Reply from Rizq
Hi Wali,
We appreciate you taking the time to share your experience with us, and we’re happy to hear that we lived up to your expectations.
Thank you,
Team Rizq
Reply from Rizq
Hi Christopher,
Thank you so much for sharing your experience, and we are so pleased that you like our app and services.
Thank you,
Team Rizq
Excellent app
Excellent app, simple to use with good features. Ethical values aligned to myself.
18 March 2022
Unprompted review
Reply from Rizq
Hi Humz,
Thank you so much for sharing your experience.
We're glad that you are enjoying our app and its functionality, we really did try to make it easy to for our customers to use and we are happy to hear we lived up to your expectations.
Thank you,
Team Rizq
Happy I decided to give it a go!
Great experience and easy to use app and have only heard good things, looking forward to further banking in the future!
16 March 2022
Unprompted review
Reply from Rizq
Hi Faraz!
Thank you for joining Rizq, we are so happy to have you in our community.
If you have any questions or feedback, please feel free to reach out to us through the Rizq app chat.
Reply from Rizq
Hi Andeep!
Thank you so much for joining Rizq, we love having you in our community.
If you have any questions or feedback, please feel free to reach out to us through the Rizq app chat.
The worst bank ever
The worst bank ever. Very crap and unprofessional
12 February 2022
Unprompted review
Reply from Rizq
Hi Isaah,
Thank you for your review and comments, we are very sorry to hear that your experience hasn’t been a positive one.
Unfortunately, your account has been suspended/restricted due to repeated activity that is against our Terms and Conditions which you can read in detail at https://getrizq.co/help/personal/.
We will be happy to discuss this with you, please contact Rizq support through your Rizq app and we will do what we can to support you.
Thank you,
Team Rizq
Great Islamic banking app
Really great app, definitely worth trying it out! Very nice user experience and features!
5 December 2021
Unprompted review
Reply from Rizq
Hi Mike,
Thank you for being a Rizq customer.
Furthermore, we really appreciate you taking the time to share your experience with us - and, of course, happy to hear that it has been great so far!
Thank you,
Team Rizq
Perfect
Been with Rizq for over 6 months, and no issues at all. Simple, quick, effective
3 November 2021
Unprompted review
Reply from Rizq
Hi M A,
Thank you so much for being a Rizq customer.
We appreciate you taking the time to share your experience with us, and we’re happy to hear that we lived up to your expectations.
Please do not hesitate to contact our support team via chat or email if you need any help.
Thank you,
Team Rizq
For me, the best Islamic neobank
Super fast turnaround on opening our accounts with debit card on our doorstep only a day later. App is clean and works well, lots of new features/products to come I hear from the team. Great new banking firm that we are happy with!
13 October 2021
Unprompted review
Reply from Rizq
Hi R K,
Thank you for taking the time to deliver positive feedback on your experience with Rizq. We are so glad that we lived up to your expectations.
Feedback like this helps us continuously improve our customer experience by knowing what we are doing right, and what we can improve.
Please do not hesitate to contact our support team via chat or email if you need any help.
Thank you,
Team Rizq
Clean, Comfortable & Ethical.
I’ve been banking with Rizq for almost 3 months now & have found great comfort - the service is extremely user friendly, I can send & receive money very easily. I would definitely recommend this banking service to anyone who would like to switch to a cleaner & more ethical away of banking!
28 September 2021
Unprompted review
Reply from Rizq
Hi A K,
We would like to thank you for being our customer, and additionally, we really appreciate your recommendations about the Rizq app to others.
Please do not hesitate to contact our support team via chat or email if you need any help.
Thank you,
Team Rizq
Superb service and helpful staff!
Superb service and helpful staff!! A great experience, worth the investment.
24 September 2021
Unprompted review
Reply from Rizq
Hi Fabiha,
Thank you so much for choosing Rizq.
It has been our pleasure to serve you and we will always try our best to meet your expectations. Thank you for being our valued customer.
Please do not hesitate to contact our support team via chat or email if you need any help.
Thank you,
Team Rizq
Great experience
24 September 2021
Unprompted review
Reply from Rizq
Hi Minal,
Thanks for taking the time to share your experience with us, and we are happy to hear that we lived up to your expectations.
Please do not hesitate to contact our support team via chat or email if you need any help.
Thank you,
Team Rizq
Reply from Rizq
Hi Ismayl,
Thank you for being our customer. We are thankful for the opportunity to serve you and we are glad that we met your expectations.
Please do not hesitate to contact our support team via chat or email if you need any help.
Thank you,
Team Rizq
Amazing Islamic banking app
Amazing Islamic banking app! Would recommend to everyone looking for an ethical banking service
21 September 2021
Unprompted review
Reply from Rizq
Hi UH,
We would like to thank you for being our customer, and additionally, we really appreciate your recommendations about the Rizq app to others.
Please do not hesitate to contact our support team via chat or email if you need any help.
Thank you,
Team Rizq
Previous issues have been resolved
Previous issues have been resolved, and I am not experiencing any problems.
3 September 2021
Unprompted review
Reply from Rizq
Hi Sultana,
Thank you so much for reaching out to Rizq.
Our sincere apologies for any bugs you may have experienced, but we are glad it has now been resolved.
Please do not hesitate to contact our support team via chat or email if you need any help. We are here to help and provide quality service to all our customers.
Thank you,
Team Rizq
I’m amazed with their in-app…
I’m amazed with their in-app zakaat/sadaqah feature! It’s literally made my life so much easier!
3 September 2021
Unprompted review
Reply from Rizq
Hi Faatimah,
Thank you so much for choosing Rizq.
We appreciate you taking the time to leave us a review. We're so glad you're enjoying our zakat/sadaqah feature.
Feedback like this helps us continuously improve our customer experience so we know what we're doing right and where we can improve.
Please do not hesitate to contact our support team via chat or email if you need any help.
Kind regards.
Team Rizq
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.