I only wished to order 1 pair of socks. As I pushed the button to submit the order, I was directed to multiple add-ons. It was confusing to me. So I ended up ordering extra items. I immediately contac... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was experimenting. They did give pain relief and swelling reduction. But I think I need to go “ beyond”. I’ve learned the lining of egg shells helps tremendously. Unbelievable. But I still... See more
Company replied
I have bought different socks and these feel the best so far , I bought a different kind a week ago and when I received them I didn’t like the way they felt so I ordered more of the soothrelieve and s... See more
Company replied
Helpful with my cramps but sometimes feels a bit tight around my ankles so other sizes might help with constrictions
Company replied
Company details
Written by the company
The SoothRelieve Compression Socks are designed to provide superior comfort, support, and relief for tired, achy or recovering feet. Engineered with high-quality, breathable fabric, these socks deliver gentle compression that promotes healthy blood circulation, reduces swelling, and eases discomfort. Perfect for everyday wear, whether you’re on your feet all day, traveling, or simply seeking relief, our compression socks help you stay active and energized. Experience the difference with SoothRelieve – where comfort meets care, and step into a life of enhanced wellness and vitality.
Contact info
United States
- CustomerCare@GetSoothRelieve.com
- getsoothrelieve.com
3.7
Average
531 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Again I only ordered two pairs of…
Again I only ordered two pairs of socks,and found I had paid for two pairs and an extra 4 pairs, that I didn’t want and don’t think I ordered!After a number of emails was offered 50% refund,on Dec 21st which I accepted but am yet to see any money. Obviously I am not alone!
29 November 2025
Unprompted review
Reply from GetSoothRelieve
Hello Sarah,
Thank you for taking the time to share your feedback with us.
We're truly sorry to hear about any inconvenience you might have experienced. Our support team has already sent you an email in hopes of resolving this matter promptly and smoothly.
If you haven’t seen it yet, we kindly ask you to check your inbox (and possibly your spam or promotions folder). Should you not find it, please feel free to email us directly at customercare@getsoothrelieve.com
so we can make sure your concerns are addressed right away.
Warm regards,
SoothRelieve Team
Poor business practice of charging for items not authorized
I made a purchase for 2 pairs of socks which was 38.00usd and after confirmation I saw they charged an additional 39.00usd for something I didn't authorise. I contacted immediately to their help line, sent numerous Emails, sent twice through their form and still no reply
I received confirmation the order was being prepared,
(but not sent) and again wrote to cancel.
ORDER NBR 5548699877584 / TRACKING NUMBER SYIL007376306.
BBB, HAS STEPPED IN AND IT SEEMS THE COMPANY WILL REFUND MY PURCHASE. BUT I WILL NOT REMOVE THIS REVIEW
Until I actually see my credit card has been adjusted.
17 December 2025
Unprompted review
Reply from GetSoothRelieve
Hello Jo,
Thank you for taking a moment to share your experience with us. We truly appreciate you bringing this to our attention, and we’re sorry to hear about any inconvenience you might have experienced.
Our support team has already reached out and sent you an email, as they’re eager to help get everything sorted out for you as smoothly as possible. We kindly recommend checking your inbox (and spam or promotions folder, just in case) for a message from us.
If you don’t see our email, please feel free to reach out directly at customercare@getsoothrelieve.com, and our team will be more than happy to assist you right away.
Warm regards,
SoothRelieve Team
Scam
This company's ordering procedure, as reflected in a number of other reviews, is confusing and designed to lure customers into buying more than they intended. Significantly more in my particular case, over 3 times the order I intended to place. As other people my experience was that you are bombarded with other offers, which are difficult to by-pass, and are unaware that you have been duped into ordering more until you see the amounts on your credit card. It is sharp practice at best and an outright scam at worst. I was offered an immediate 50% refund and to keep the 9 pairs of socks I ended up with, having only intended to order 2 pairs. I have accepted to avoid the hassle of trying to return them and wait for a full refund, which I am not confident of receiving, and now stuck with a load of socks which don't even fit my husband and a good £50.00 down. Don't use this company, there are other socks from reputable companies available.
22 August 2025
Unprompted review
Reply from GetSoothRelieve
Hi Sally,
Thank you for sharing your feedback with us.
We’re truly sorry to hear about any inconvenience you might have experienced. We want to assure you that our support team has reached out to your email to help resolve the matter as quickly as possible.
If for any reason you haven’t received our message, please don’t hesitate to get in touch directly at customercare@getsoothrelieve.com
, and we’ll make sure your concerns are taken care of without delay.
Warm regards,
SoothRelieve Team
Confusing ordering system. Customer Service was a big help.
I only wished to order 1 pair of socks. As I pushed the button to submit the order, I was directed to multiple add-ons. It was confusing to me. So I ended up ordering extra items. I immediately contacted Customer Service and they were very helpful. Everything was resolved to my satisfaction.
11 August 2025
Unprompted review
Reply from GetSoothRelieve
Hello Beatrice,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced.
Our support team has sent you an email to help resolve this matter as quickly as possible. Please check your inbox to review it. If for any reason you haven’t received it, kindly email us at customercare@getsoothrelieve.com so we can address your concerns without delay.
Warm regards,
SoothRelieve Team
Scammed
Husband ordered 1 pair of socks and received a confirmation message totaling $139.22. I immediately cancelled the order, well within the 12 hours required. The cancellation was never acknowledged. The package arrived with 5 pair of socks and other junk I did not order. Tried to find out how to return but only got a chatbot that was not helpful.
26 July 2025
Unprompted review
Reply from GetSoothRelieve
Hello Deb,
Thank you for sharing your feedback with us. We’re sorry to hear about any inconvenience you might have experienced.
We did request some additional order details through Trustpilot to better assist you, but unfortunately, we haven’t received a response yet. To ensure we can help you right away, please email us at customercare@getsoothrelieve.com with your order ID and any relevant details. Our team will be glad to look into this for you as soon as possible.
Warm regards,
SoothRelieve Team
Customer Service not customer responsive
Initially I tried to order 1 or 2 (don't remember exact #) but I accidently ordered 6. I immediately sent a email saying it was a mistake. The card was charged & I got no reply. OK, I'll send them back. No response to my emails or calls so I am stuck with 5 pair of these ridiculous socks that don't compress.
20 May 2025
Unprompted review
Reply from GetSoothRelieve
Hello Sandra,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced.
We had requested some extra order details through Trustpilot so we could better assist you, but it seems we haven’t received them yet. To make sure we can help you right away, please email our team at customercare@getsoothrelieve.com with your order ID and any additional information. We’ll be happy to look into this for you promptly.
Warm regards,
SoothRelieve Team
DO NOT BUY THESE SOCKS
DO NOT BUY THESE SOCKS. Too big. Return policy only accepts unopened packages. How can you try them without opening package. Return process cumbersome and cost to ship more than they’re worth.
21 July 2025
Unprompted review
Reply from GetSoothRelieve
Hello Janice,
We truly appreciate your patience while our team was looking into this matter for you. It looks like they were able to address your concern—hopefully to your satisfaction! 😊
If there’s anything else we can assist you with, please feel free to respond to our last email or reach out to us directly at customercare@getsoothrelieve.com.
Warm regards,
SoothRelieve Team
Very helpful and reducing pain in my…
Very helpful and reducing pain in my feet
31 December 2024
Unprompted review
Reply from GetSoothRelieve
Hello B.WADE,
Thank you so much for your kind words! We’re delighted to hear that you’re finding your SoothRelieve compression socks helpful and supportive for your feet.
Your comfort and well-being are at the heart of what we do, and it's always rewarding to know our products are making a positive difference. If you ever have any questions or further feedback, please don’t hesitate to reach out to our support team at customercare@getsoothrelieve.com — we’re always here to help.
Warm regards,
SoothRelieve Team
Reply from GetSoothRelieve
Hi Bill,
Thank you so much for sharing your kind words!
We’re absolutely delighted to hear that you’re experiencing improved mobility with our product—it truly means a lot to us to know it’s making a positive difference. Your support encourages us to continue delivering comfort and natural wellness to our valued customers.
Should you have any further feedback or questions along the way, please don’t hesitate to reach out to our support team at customercare@getsoothrelieve.com. We’d be happy to assist you!
Warm regards,
SoothRelieve Team
Soothe Relieve is a scam organization…
Soothe Relieve is a scam organization affiliated with BandooT and MB VERSUS MEDIA. When I tried to order ONE pair of socks they put me down for 4! I tried to correct it and they continued to add a pair each time. Total fraud. Everyone with a problem should contact your bank and PayPal if you used it. I have read they have had hundreds(probably more) of complaints due to shady business practices. Shame on them, a company located out of the United Arab Emirates according to one source.
4 July 2025
Unprompted review
Reply from GetSoothRelieve
Hello Stephen,
Thank you for taking the time to share your feedback with us.
We're truly sorry to hear about any inconvenience you might have experienced. We understand how important it is for our customers to feel supported and cared for throughout their journey with SoothRelieve.
Our support team has sent you an email in hopes of resolving this matter for you. If you haven't received it, please take a moment to check your inbox (including your spam or junk folder). Should it not be there, feel free to reach out to us directly at customercare@getsoothrelieve.com so we can ensure your concerns are addressed promptly.
Warm regards,
SoothRelieve Team
Nurse approved!
As a nurse for over 38 years, my feet ached at night. These socks have dramatically improved my discomfort! I can get up in the morning and walk pain free. Great feeling!!
1 May 2025
Unprompted review
Reply from GetSoothRelieve
Hello krobo,
Thank you so much for sharing your experience with us!
We’re truly honored to hear such wonderful feedback, especially from someone with your dedication and years of service. It means a lot to know that our socks have brought you greater comfort and relief after long days on your feet.
Should you have any further feedback or questions, please don’t hesitate to reach out to our support team at customercare@getsoothrelieve.com—our team is always happy to assist.
Warm regards,
SoothRelieve Team
Reply from GetSoothRelieve
Hello Albert,
Thank you so much for your kind words and for taking the time to share your experience!
We're truly glad to hear that you're happy with both our service and our product. Your support means a lot to us and encourages our team to continue bringing comfort and wellness to our customers through thoughtful and natural solutions.
If you ever have any further feedback or questions, please don’t hesitate to reach out to our support team at customercare@getsoothrelieve.com—we're always here to help.
Warm regards,
SoothRelieve Team
Reply from GetSoothRelieve
Hello Fay,
Thank you for sharing your experience with us!
We're so happy to know that our socks have been helpful to you. It means a lot to us that we could support your wellness journey in a positive way. Your feedback truly inspires us to keep delivering comfort and care through every pair we provide.
If you ever need any further assistance or have questions, our support team is just an email away at customercare@getsoothrelieve.com—we’re always here for you.
Warm regards,
SoothRelieve Team
Some help but need more
I was experimenting. They did give pain relief and swelling reduction. But I think I need to go “ beyond”. I’ve learned the lining of egg shells helps tremendously.
Unbelievable. But I still use the soothe socks at times . Especially for travelling.
24 September 2024
Unprompted review
Reply from GetSoothRelieve
Hello Kent,
Thank you for taking the time to share your thoughtful feedback with us!
We’re so glad to hear that our socks have provided you with some relief and support, especially during travel. It’s wonderful that you’re exploring different holistic options for your well-being — every step toward comfort counts, and we’re happy to be part of your journey.
Should you have any questions or need assistance in the future, our team is always here to help at customercare@getsoothrelieve.com.
Warm regards,
SoothRelieve Team
Reply from GetSoothRelieve
Hello Matt,
Thank you for your wonderful feedback!
We’re so glad to hear that you’re loving the compression and finding it beneficial. It means a lot to us that you’re eager for more — we’re always here to support your wellness journey.
If you have any questions or need help placing another order, feel free to reach out to us anytime at customercare@getsoothrelieve.com.
Warm regards,
SoothRelieve Team
Great Compression Socks You're Representatives Are Great
You're Representatives Are Great, Particularly the one who has been following up with me! Great Guy! He Really Does Care and is not just selling a product, he believes in the product, and Soothing Socks do Help, especially with my heel! Thank GOD 🙏 Appreciate You.☺️
27 February 2025
Unprompted review
Reply from GetSoothRelieve
Hi P.,
Thank you so much for your heartfelt and uplifting review!
We’re truly touched by your kind words and so glad to hear that our team — especially the representative assisting you — made such a positive impact. It means everything to us that you feel supported and cared for, and we’re delighted that the socks are bringing comfort, especially to your heel.
If there's ever anything more we can do for you, please don't hesitate to reach out at customercare@getsoothrelieve.com. We're always here for you.
Warm regards,
SoothRelieve Team
They support my feet so they don't feel…
They support my feet so they don't feel like my bones are broken on top.
13 June 2025
Unprompted review
Reply from GetSoothRelieve
Hi Carol,
Thank you so much for your kind words!
We’re thrilled to hear that the socks are providing the support you need and helping you feel more at ease on your feet. Comfort and relief are exactly what we strive for, and it’s heartening to know we’re meeting that goal for you.
If you ever have questions or need any support, our team is always happy to help — just reach out to us at customercare@getsoothrelieve.com.
Warm regards,
SoothRelieve Team
Socks work great but could use larger…
Socks work great but could use larger sizes .
1 July 2025
Unprompted review
Reply from GetSoothRelieve
Hello Ken,
Thank you for taking the time to share your experience with us!
We’re so glad to hear the socks are working well for you. Your feedback about sizing is greatly appreciated, and we’ll be sure to pass it along to our product team as we continuously look for ways to improve and better meet our customers’ needs.
If you have any questions or need help finding the best fit available, feel free to reach out to us at customercare@getsoothrelieve.com — we’d love to assist you.
Warm regards,
SoothRelieve Team
End the pain…
What makes my experience with the compression socks, is that they work, simple as that.
1 June 2025
Unprompted review
Reply from GetSoothRelieve
Hi Judge & jury LW,
Thank you so much for your straightforward and positive feedback!
We're truly happy to hear that the socks are working well for you — sometimes, simplicity really is the best validation. Your satisfaction means the world to us, and we’re honored to be a part of your wellness routine.
If you ever need assistance or have more to share, we’re just an email away at customercare@getsoothrelieve.com.
Warm regards,
SoothRelieve Team
Untitled
Once they were washed twice, they were much more flexible to put on.
1 July 2025
Unprompted review
Reply from GetSoothRelieve
Hello Ray,
Thank you for sharing your experience with us!
We’re glad to hear that the socks became easier to put on after a couple of washes. It’s helpful insights like yours that not only support our ongoing improvements but also assist other customers in their journey with our products.
If there’s anything else you’d like to share or if you need any assistance, feel free to reach out to us at customercare@getsoothrelieve.com — we’re always happy to help.
Warm regards,
SoothRelieve Team
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