Training for Intervention Procedures (TIPS) Reviews 351

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging, knowledgeable, and helpful approach, making learning enjoyable and effective. Many people found the user experience to be excellent, highlighting the ease of renewing certifications and the convenience of self-paced learning. The product itself, including the course material and videos, is frequently described as informative, well-organized, and easy to understand, providing valuable real-world examples. However, some customers also noted issues with the website and service. A few people experienced difficulties with logging in, navigating the platform, or accessing purchased courses. There were also occasional reports of confusingly worded questions in assessments and interactive prompts not functioning correctly.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the course for being easy to understand,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praised trainers like Larry and... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the online courses great,... See more

Service

Users describe ambiguous interactions with service. Many customers found the service helpful and efficient,... See more

Product

Customers had positive experiences with the product. Many found the material informative, useful, and... See more

Based on these reviews

Rated 4 out of 5 stars

The best part was the closed captions. Last time I was annoyed by the questions about the order of evaluation tasks. That seemed not to be an issue this time. Yes there tricky questions like when the... See more

Company replied

Rated 4 out of 5 stars

I always have a great time in the trainings. They are always helpful in being able to learn the material and the delivery method. I very much enjoy the second day when we do teach backs. Being able to... See more

Company replied

Rated 4 out of 5 stars

Training overall is helpful and provides good knowledge of real life scenarios. It may be time to update the videos as these appear to be from a number of years prior. Additional some of the content w... See more

Company replied

Rated 5 out of 5 stars

The TIPS program is two full 8-hour days of online training. I can't think of any way our trainer, Larry Moore, could have made the two days go by any faster. He was engaging and included everyone in... See more


Company details

  1. #24 of 27 best companies in Adult education centre

Written by the company

TIPS is the global leader in education and training for the responsible service, sale, and consumption of alcohol. Proven effective by third-party studies, TIPS is a skills-based training program designed to prevent intoxication, underage drinking, and drunk driving.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

351 reviews

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Rated 5 out of 5 stars
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're so glad you had a wonderful experience with the instructor. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Very good experience

Fun, informative, interactive

1 April 2026
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Reply from Training for Intervention Procedures (TIPS)

Thank you for leaving feedback. We appreciate learning when our customers have a great experience!

Rated 5 out of 5 stars

All the information...maybe too long of…

All the information...maybe too long of a course though...it took me over 8 hours...that was horrific.

26 March 2026
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Reply from Training for Intervention Procedures (TIPS)

We appreciate your feedback and are happy you found the information helpful. We're sorry the course felt too long; we will review the course length.

Rated 5 out of 5 stars

That’s great

That’s great. Pretty helpful for this program

2 April 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our program was helpful for you. Thank you for your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

I recently completed my TIPS…

I recently completed my TIPS certification and had a great experience. The course was clear, easy to follow, and very informative. It covered real-life scenarios that made me feel confident and prepared to serve responsibly. I would highly recommend this certification to anyone working in the service industry.

1 April 2026
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Reply from Training for Intervention Procedures (TIPS)

We're glad you found the TIPS certification course clear, informative, and helpful in preparing you for real-life scenarios. We appreciate your recommendation and thank you for your positive feedback!

Rated 5 out of 5 stars

If I didn't understand the lesson I had…

If I didn't understand the lesson I had to test myself again, it has tricky answers which is an eye opener and makes you second guess your answer.

23 March 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our lessons challenged you! It's great that the tricky questions encouraged you to think critically and double-check your work. Thanks for your feedback.

Rated 5 out of 5 stars

Enough but not too much information

Enough but not too much information, great price

1 April 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our information and pricing met your expectations. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Tips Certification with Larry

Larry, our trainer was amazing. Explained all concepts clearly, in a fun and respectful way, had us practice and made everyone feel included. It was two long days, but the experience was worth it, and I feel prepared to give back what I learned to my team.

1 April 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that the training was a worthwhile experience! It's great to know that the concepts were clearly explained and that you feel prepared to apply what you learned. Thank you for your positive feedback.

Rated 5 out of 5 stars

Very well organized and top notch…

Very well organized and top notch facilitator that kept the class interactive.

25 March 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found the class well-organized and interactive, with a top-notch facilitator. Thank you for your positive feedback!

Rated 1 out of 5 stars

Out dated

Out dated , too long.

28 March 2026
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Reply from Training for Intervention Procedures (TIPS)

We appreciate your feedback and will review the content's length and relevance to ensure it meets expectations.

Rated 5 out of 5 stars

I like the go at your own pace feature

I like the go at your own pace feature. I am a very busy person so it allowed me to spend as little time taking the course to doing it late at night when I had more time. The material was to the point as well as the videos were short and sweet and easy to understand the concept of the course.

22 March 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our self-paced feature suited your busy schedule. We're also glad the material and videos were concise and easy to understand. Thank you for your positive feedback!

Rated 5 out of 5 stars

Accurate instructions

The information that was given in a course was structured, easy to memorise and accurate.I really appreciate that I can do it online from home in my convenient time.

22 March 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found the course information well-structured, easy to memorize, and accurate. We appreciate that you enjoyed the convenience of learning from home at your own pace.

Rated 5 out of 5 stars
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found the class easy. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

TIPS Program

Detailed, thorough, easy to navigate, and felt overall it was an excellent certification program! I believe it gave me more confidence and tools with serving alcohol to guests. Also the importance of feeling confidence and support from coworkers to protect myself, coworkers, and establishment from repercussions of alcohol laws.

18 March 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're glad you found the certification program detailed and easy to navigate. It's great to hear that it boosted your confidence in serving alcohol responsibly. We appreciate your feedback on the importance of coworker support!

Rated 5 out of 5 stars

Very thorough

Very thorough

22 March 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

Thank you for leaving feedback. We appreciate learning when our customers have a great experience!

Rated 5 out of 5 stars

Needed a license

Well written very few trick questions.

28 March 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found the material well-written and straightforward. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very Intuitive Course

The course was very well put together. The visual video examples are great, the fake Id recognition modules were very helpful, and the pretests before help you prepare for the scored tests. Great job.

27 March 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that the course structure, visual examples, and recognition modules were helpful. We appreciate you mentioning how the pretests aided in your preparation. Thanks for your positive feedback!

Rated 5 out of 5 stars

General Manager

Quick, easy to understand, and convenient.

26 March 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our service was convenient and easy to use. Thank you for your positive feedback!

Rated 5 out of 5 stars

What makes for an outstanding training…

What makes for an outstanding training experience? Trainers that truly care about, not only the training content, but about the people who are being trained. If anyone has the pleasure of being trained by Debbie, you really are encountering a gem! Her knowledge and guidance through the process gives you the confidence needed to pass with flying colors!

27 March 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that the training experience exceeded your expectations. It's wonderful to know that the trainer's knowledge and guidance instilled confidence. Thank you for sharing your positive experience!

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