I’ve ordered from here several times, specifically for PS2 and PS3 games, and I am consistently impressed. The condition of the items is incredible—they honestly look brand new every time. My only min... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No issues. Simple to use. Fair prices. Great communication throughout/Received package by recorded Royal Mail. After checking they found one flaw and gave fair explanation and revised price which I ac... See more
Company replied
Unfortunately yodel lost the parcel I sent to them and were totally useless. Luckily Jase dealt with the claim and honoured my full payment even though Yodel only paid them part of the compensation. A... See more
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Unbelievable service, there was a problem with the courier nothing to do with GEX, but they resolved it asap. Fabulous communication throughout. Really easy to use couldn’t believe how handy it actual... See more
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Company details
- #2 of 38 best companies in Video Game Shop
- #3 of 75 best companies in E-commerce service
- #22 of 122 best companies in Game Shop
- #12 of 201 best companies in Online marketplace
- #1 of 5 best companies in Used Game Shop
Written by the company
SELL OLD VIDEO GAMES FOR CASH at GEX.co.uk. Great Prices, Fast Payment, Free Post UK Service. Sell games online at our specialist Website. We buy all your old Playstation, Xbox, Nintendo & Sega Games. You can sell 3DS, Dreamcast, Gamecube, Gameboy, Megadrive, N64, NES, SNES, Switch, Wii, PS2, PS3, PS4, PS1, PS5, Vita, PSP, SNES, Wii U, Xbox 360, Xbox One, Xbox Series X.
Contact info
Unit A2, Cefndy Employment Park, Cefndy Rd,, LL182HJ, Rhyl,, United Kingdom
- 01745 799300
- thegamesexchange@btinternet.com
- gex.co.uk
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sold Lego bricks
Sold Lego bricks, with home pick-up. Excellent service from start to finish!
5 November 2024
Unprompted review
Reply from GEX.co.uk
Hi Angela
Thank you for selling your Lego with us!!
Glad you were impressed with the service and home collection!!
Thank you for leaving such a great review.
Jason
Great company pleasure to do business…
Great company pleasure to do business with. Smooth transaction
6 November 2024
Reply from GEX.co.uk
Hey,
Thank you for the 5* review!!
Hope to do business with you in the future.
Jason
Really impressed
Really impressed - first time using to sell Lego - process was simple and they paid after a few days of me sending the Lego to them. Definitely recommend.
1 November 2024
Reply from GEX.co.uk
Hey,
Thanks for choosing to sell your Lego with us!!
& for leaving such a great review.
Jason
Reply from GEX.co.uk
Hi Michael
Thank you for the 5* review!!
Jason
Easy transaction
Easy transaction from start to finish. Paid straight away.Highly recommend.
1 November 2024
Reply from GEX.co.uk
Hey,
Thank you for the 5* review!
Glad you were impressed with the overall service at GEX!
Jason
Reply from GEX.co.uk
Hi,
Thank you for the 5* review!!
Thank you for the recommendation :)
Cheers,
Jason
Great communication with a very quick…
Great communication with a very quick response to queries.
5 November 2024
Reply from GEX.co.uk
Hi Joanne,
Glad you were impress with the service at GEX!
Thank you for leaving such a lovely review :)
Jason
Reply from GEX.co.uk
Hi Shona,
Thank you for the 5* review!!
Jason
GEX - highly recommended
I found the GEX website easy to use. When I had a query, my email was answered extremely quickly and efficiently. I was even asked to let them know I had resolved my problem and was happy to continue. My parcels went by Yodel, were delivered in 2 days and payment sent to my account the same day. I highly recommend GEX and will be using them again. Well done GEX!
1 November 2024
Reply from GEX.co.uk
Hello,
Thank you for the 5* review :)
We are glad that you're so happy with the service at GEX!
We look forward to doing business with you again.
Jason
We sold 15 kilo of Lego
We sold 15 kilo of Lego. Fast payment. Would use again.
28 October 2024
Unprompted review
Reply from GEX.co.uk
Hi Ben!
Thank you for the 5* review :)
Hope to do business with you in the future.
Jason
Just started dealing with this company…
Just started dealing with this company over the last few weeks and they do what they advertise and they do it well. I sent my first parcel and within a week i had received my first payment, my 2nd has already been approved and a 3rd is on its way back.Label printing is easy,and if you download the Yodel app you can track your parcel any time you want.The cheque was hand written and with a surname like mine just shows the personal treatment you receive.
Highly recommended 5 stars+
27 October 2024
Unprompted review
Reply from GEX.co.uk
Hi Frank!
Thank you so much for such a lovely long review!
We are so happy with your repeat custom :)
Cheers,
Jason
I used GEX to sell some switch games…
I used GEX to sell some switch games and the turn around was so quick the payment was with me literally as soon as they received the games.
The process is so easy too.
A really great company!
23 October 2024
Unprompted review
Reply from GEX.co.uk
Hi Cassie
Thank you for the 5* review!
Glad you were impressed with the speedy service :)
Thanks,
Jason
good comms and lovely friendly…
Really good comms and lovely friendly staff. Sold 30kg of lego and the service was faultless
15 October 2024
Unprompted review
Reply from GEX.co.uk
Hi David!
Thank you for selling your Lego with us :)
& for such a lovely review!
Cheers,
Jason
Wouldn't except large bulk lego due to…
Wouldn't except large bulk lego due to no minifigures. But will buy all bricks by weight.
Had base plates and wheels windows starwars etc
11 October 2024
Unprompted review
Reply from GEX.co.uk
Hi Emily
You inquired but never placed an order or sent us Lego.
We DO provide a service to the public to buy all their old MIXED lego. MIxed will include plates figures wheels, bricks etc. We are NOT looking to buy off people or businesses that strip down the lego to just the bricks and want to clear that to us.
Great service all round
Would recommend and would not hesitate to use again. Just as hoped for - an excellent service.
3 October 2024
Reply from GEX.co.uk
Hi Bev
Thank you for the 5* review!
Look forward to doing business with you in the future.
Jason
Great company to deal with
Great company to deal with. Excellent prices offered and, once the goods had been received and checked payment was extremely quick. I would recommend this company and will definitely use again in the future
7 October 2024
Reply from GEX.co.uk
Hi Karen,
Thank you for the great review!
Look forward to doing business with you in the future.
Jason
What a fantastic company to deal with.
What a fantastic company to deal with, Jase responded very quickly regarding the best way to ship Lego to them (some of the best customer service I've experienced in a long time) more companies could learn from this company.
Organised everything, parcel collected as arranged and processed same day as recieving it, thank you so much.
I would recommend this company without hesitation keep up the good work
3 October 2024
Unprompted review
Reply from GEX.co.uk
Hey!
Thank you for such an amazing review we really appreciate it at GEX!
Glad you were impressed with all aspects of sending your Lego to us.
Cheers,
Jason
Great service
Great service. Really easy and paid exactly what they said they would and really fast. Will use you again. I have more haha
3 October 2024
Reply from GEX.co.uk
Hi Carey!
Just keep sending everything our way!
Thanks for the great review.
Jason
Lots of helpful guidance and support to…
Lots of helpful guidance and support to an idiot selling his kids old games.
Prompt updates at all stages of the process and cash into account on same day games received at GEX.
3 October 2024
Unprompted review
Reply from GEX.co.uk
Hi Stephen
Thank your for the great review!
We don't mind any questions at GEX. So don't worry about asking any of them :)
Hopefully you had a happy wallet unless the kids got to it first!
Cheers,
Jason
Reply from GEX.co.uk
Hi Rachel
Thank you for the 5* review!
Glad you were impressed with the honesty at GEX.
Cheers,
Jason
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