Very nice professional presentation, absolutely stunning products, parfumes samples, staying smelled next days, very lovely designed packing. I m still figuring out, which one I like order, thinking... See more
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Amazingly unique perfumes. They last all day and then some. This company have managed to get away from generic smelling perfumes and have created a selection of perfumes which make you wish you coul... See more
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The customer service experience was spectacular! There was an issue with my order from the courier side and I emailed and messaged the customer service and they immediately sent me my order within a d... See more
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I am very satisfied with my purchase. The ordering process was smooth and fast, and the perfume arrived as expected. The fragrance is truly unique and unlike any other perfume I have tried. I love the... See more
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Company details
About GIARDINI DI TOSCANA
Written by the company
Giardini di Toscana
La Nostra Storia e Filosofia
Dal 1942, Giardini di Toscana si dedica con passione alla creazione di fragranze esclusive, perfette per chi ama differenziarsi e farsi notare. La nostra lunga tradizione unisce arte, innovazione e rispetto per le materie prime, elementi che ci permettono di realizzare prodotti di altissima qualità.
Ogni profumo nasce dalla sapiente selezione di ingredienti pregiati, scelti per garantire un'elevata persistenza e per evocare sensazioni uniche. La nostra missione è quella di trasformare ogni flacone in un contenitore di ricordi, viaggi ed emozioni, offrendo un’esperienza sensoriale senza precedenti.
La passione per il dettaglio e la cura artigianale sono al centro della nostra filosofia. Ogni fragranza è il risultato di un processo creativo che unisce tradizione e modernità, permettendo di creare prodotti che non sono solo profumi, ma vere opere d’arte che raccontano una storia.
Investiamo costantemente in ricerca e sviluppo per mantenere lo standard qualitativo elevato che ci contraddistingue. La nostra attenzione per l’eccellenza si riflette in ogni fase della produzione, dalla scelta delle materie prime alla creazione del packaging curato nei minimi dettagli.
Se desideri scoprire di più su di noi e leggere le opinioni dei nostri clienti, visita il nostro profilo su Trustpilot. Le recensioni autentiche testimoniano l’impegno e la dedizione che mettiamo in ogni profumo, rendendo Giardini di Toscana un punto di riferimento nel mondo delle fragranze esclusive.
Visita il nostro profilo TrustpilotContact info
Via XXVIII Agosto 28, 52011, Bibbiena, Italy
- 05751697812
- clienti@giardiniditoscana.com
- giardiniditoscana.com
4.7
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your kind words. We are delighted to hear that you appreciated both our products and the care of our service.
We truly appreciate your feedback and look forward to serving you again.
Kind regards,
GdT Team
Amazing
Amazing ! Just amazing !! I bought the box of 45 pefume samples and I can't choose just one of them ! They all smell great !! Wow !
26 February 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you so much for your enthusiastic review. We are truly delighted to hear how much you are enjoying the discovery box and that every fragrance has made such a great impression on you.
Choosing just one can indeed be difficult when each scent tells its own story!
We truly appreciate your feedback and look forward to serving you again.
Kind regards,
GdT Team
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your kind review. We are delighted to hear that you find the fragrance so pleasant and that it impressed you.
We truly appreciate your feedback and look forward to serving you again.
Kind regards,
GdT Team
Love it it smells magical
11 February 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your kind review. We are delighted to hear that you love the fragrance and that it feels so magical to you.
We truly appreciate your feedback and look forward to serving you again.
Kind regards,
GdT Team
Lovely dessert
Bianco Latte is a perfume that gives a soft, comforting, and delicious feeling, as if you were wrapped in the scent of a creamy dessert.
4 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your beautiful review. We are delighted to hear how well you described Bianco Latte and the soft, comforting feeling it conveys.
It’s wonderful to know it evokes such a warm and delicious sensation.
We truly appreciate your feedback and look forward to serving you again.
Kind regards,
GdT Team
Professional Store with Fast Delivery
Their perfumes are quite unique, and although I personally connected with only one of them, the shopping experience was excellent.
Shipping was very fast and I received constant updates throughout the entire process.
Overall, a very smooth and professional service.
I’m very satisfied.
2 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your thoughtful review. We are pleased to hear that you appreciated the uniqueness of our fragrances and that you found one that truly resonated with you.
We are also delighted that your shopping experience met your expectations, from the fast shipping to the regular updates throughout the process.
Your satisfaction is very important to us, and we truly appreciate your feedback. We look forward to serving you again.
Kind regards,
GdT Team
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your kind review. We are delighted to hear that you are so happy with Bianco Latte.
We truly appreciate your feedback and look forward to serving you again.
Kind regards,
GdT Team
Lovely Experience
The fragrance is beautiful. The shopping experience on the website was easy, shipping was easy and fast, and they included some additional samples in charming little mesh bags. Nicely done!
2 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your wonderful review.
We are delighted to hear that you enjoyed the fragrance and had a smooth experience on our website. It’s great to know that you appreciated the fast shipping and the additional samples, carefully prepared to make the experience even more special.
Your feedback means a lot to us and encourages us to continue delivering the best experience with Giardini di Toscana fragrances.
Kind regards
Giardini di Toscana
New favorite long lasting scent!
I got bianco latte and fell in love! It is heaven in a bottle, and the dry down is even better, AND long lasting! Not to mention I even got 3 sample perfumes for free! Love love love!
2 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your wonderful review.
We are delighted to hear that Bianco Latte has become your new favorite fragrance. Its creamy, gourmand character and long-lasting dry down are some of the qualities that make this scent so loved by many Giardini di Toscana enthusiasts.
We are also happy that you enjoyed the complimentary samples, which we include so our customers can discover more fragrances from the collection.
Thank you for choosing Giardini di Toscana.
Kind regards
Giardini di Toscana
The delivery was problem free and quick…
The delivery was problem free and quick no complains and the fragrance is unbelievable it’s sweet not boring and not heavy it reminds me something of the past that I cannot figure out yet I am really happy with my decision to get the Bianco latte for my wife’s gift
2 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your wonderful review.
We are delighted to hear that your delivery experience was smooth and that Bianco Latte made such a great impression. Its sweet, comforting character and memorable scent profile often create special emotional connections, which makes it a perfect choice for a thoughtful gift.
We are also very happy to know that you are satisfied with your decision and that the fragrance was appreciated for such a special occasion.
Thank you for choosing Giardini di Toscana.
Kind regards
Giardini di Toscana
Wonderful fragrances
2 March 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your kind review.
We are delighted that you enjoyed the Giardini di Toscana fragrances. Creating memorable and refined scents is at the heart of what we do.
Your appreciation means a lot to us.
Kind regards
Giardini di Toscana
Giordani di Toscana – olfactory experience
Site: User-friendly
Payment Methods: Excellent
Shipping: Fast
Returns: Don't know [i keep my parcel]
4 February 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your kind review.
We are delighted to hear that you had a positive experience with the Giardini di Toscana website, from its user-friendly interface to the available payment methods and the fast shipping.
Our goal is to offer not only high-quality Italian niche perfumes, but also a smooth and reliable online shopping experience for all our customers.
Kind regards
Giardini di Toscana
Very disappointed as I had a message…
Very disappointed as I had a message that the perfume has been delivered, however it has not! Iam very disappointed and unsure how to proceed as this was a birthday for my wife who loves this perfume.
26 February 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
we are very sorry to hear about this situation and understand how disappointing it must be, especially as the perfume was intended as a birthday gift.
Please rest assured that we would like to look into this matter and help resolve it as quickly as possible. Sometimes delivery confirmations can occur before the package is actually received or there may have been an issue with the courier.
Kindly contact our customer service team at clienti@giardiniditoscana.com with your order details so we can check the shipment with the carrier and assist you in the best possible way.
Kind regards
Giardini di Toscana
Absolutely fabulous smell
Absolutely fabulous smell. It reminds me the smell of my dolls as a kid.
3 February 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your lovely review.
We are delighted to hear that the fragrance brought back such special memories. One of the most beautiful aspects of Giardini di Toscana fragrances is their ability to evoke emotions and nostalgic moments through unique Italian niche perfumes.
Thank you for sharing this wonderful experience with us.
Kind regards
Giardini di Toscana
I never received the item or a refund…
I never received the item or a refund of my money
25 February 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
we are very sorry to read about your experience.
We’re sorry to hear about your experience and appreciate the opportunity to clarify what happened with your order.
According to our records, your order was shipped correctly. However, the delivery could not be completed because the required customs duties were not paid. As specified during checkout and in the shipping section of our website, any customs duties or import taxes are the responsibility of the customer.
Because the duties were declined, the shipment is currently being returned to our warehouse. In line with our refund policy, we are able to issue a refund once the parcel has been received back at our facility.
As soon as the package returns to our warehouse, we will promptly process the full refund for your order. If you need any further assistance, our customer care team will be happy to help.
Kind regards,
GdT Team
Easy to order and fast delivery!
24 February 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your kind review.
We are delighted to hear that you found the ordering process easy and appreciated the fast delivery. Our goal is always to provide a smooth and reliable shopping experience together with the quality and elegance of Giardini di Toscana fragrances.
Thank you for choosing Giardini di Toscana.
Kind regards
Giardini di Toscana
Smells amazing
Smells amazing ! First time buying a perfume without smelling it and it didn’t disappoint!
27 January 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your kind review.
We are delighted to hear that your first experience purchasing a Giardini di Toscana fragrance without trying it beforehand exceeded your expectations. Creating captivating and memorable scents is at the heart of what we do.
Your satisfaction means a lot to us.
Kind regards
Giardini di Toscana
Pleased
There was initial problems with delivery, but the product arrived in good shape and as advertised. Very enjoyable.
23 February 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your review.
We are sorry to hear that there were some initial issues with the delivery, but we are glad that your order arrived safely and met your expectations. It’s great to know that you are enjoying the fragrance.
Your feedback is very important to us as we continue to improve both our service and the experience with Giardini di Toscana fragrances.
Kind regards
Giardini di Toscana
LOVE
First of all, I love the fragrance. Speedy delivery and I know I am buying from a trusted site.
23 February 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your kind review.
We are delighted to hear that you love the fragrance and that you appreciated the speedy delivery. It also means a lot to us that you feel confident purchasing from Giardini di Toscana.
Providing a reliable experience together with high-quality fragrances is always our goal.
Kind regards
Giardini di Toscana
From beginning to end the experience…
From beginning to end the experience was the best we had a small inconvenience with the delivery address but the support team was amazing and send the package to the correct address, we delighted with their service and of course their products are top notch!
Will
Be ordering again
18 February 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you very much for your wonderful review.
We are delighted to hear that your experience with Giardini di Toscana was positive from beginning to end. Our customer support team always strives to provide the best possible assistance, and we are glad we could quickly resolve the delivery address issue.
It is also a pleasure to know that you appreciate the quality of our Italian niche perfumes. Creating high-quality artistic fragrances made in Italy and offering attentive service are at the heart of what we do.
We look forward to your next order.
Kind regards
Giardini di Toscana
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