Very nice professional presentation, absolutely stunning products, parfumes samples, staying smelled next days, very lovely designed packing. I m still figuring out, which one I like order, thinking... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The customer service experience was spectacular! There was an issue with my order from the courier side and I emailed and messaged the customer service and they immediately sent me my order within a d... See more
Company replied
I am very satisfied with my purchase. The ordering process was smooth and fast, and the perfume arrived as expected. The fragrance is truly unique and unlike any other perfume I have tried. I love the... See more
Company replied
Amazingly unique perfumes. They last all day and then some. This company have managed to get away from generic smelling perfumes and have created a selection of perfumes which make you wish you coul... See more
Company replied
Company details
About GIARDINI DI TOSCANA
Written by the company
Giardini di Toscana
La Nostra Storia e Filosofia
Dal 1942, Giardini di Toscana si dedica con passione alla creazione di fragranze esclusive, perfette per chi ama differenziarsi e farsi notare. La nostra lunga tradizione unisce arte, innovazione e rispetto per le materie prime, elementi che ci permettono di realizzare prodotti di altissima qualità.
Ogni profumo nasce dalla sapiente selezione di ingredienti pregiati, scelti per garantire un'elevata persistenza e per evocare sensazioni uniche. La nostra missione è quella di trasformare ogni flacone in un contenitore di ricordi, viaggi ed emozioni, offrendo un’esperienza sensoriale senza precedenti.
La passione per il dettaglio e la cura artigianale sono al centro della nostra filosofia. Ogni fragranza è il risultato di un processo creativo che unisce tradizione e modernità, permettendo di creare prodotti che non sono solo profumi, ma vere opere d’arte che raccontano una storia.
Investiamo costantemente in ricerca e sviluppo per mantenere lo standard qualitativo elevato che ci contraddistingue. La nostra attenzione per l’eccellenza si riflette in ogni fase della produzione, dalla scelta delle materie prime alla creazione del packaging curato nei minimi dettagli.
Se desideri scoprire di più su di noi e leggere le opinioni dei nostri clienti, visita il nostro profilo su Trustpilot. Le recensioni autentiche testimoniano l’impegno e la dedizione che mettiamo in ogni profumo, rendendo Giardini di Toscana un punto di riferimento nel mondo delle fragranze esclusive.
Visita il nostro profilo TrustpilotContact info
Via XXVIII Agosto 28, 52011, Bibbiena, Italy
- 05751697812
- clienti@giardiniditoscana.com
- giardiniditoscana.com
4.7
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect smell and atention to the client
2 February 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you for your review! We’re delighted you loved the perfect scent and appreciated our attention to customers—we always aim to offer high-quality fragrances and a premium client experience.
Thank you again for your time and for choosing us!
Kind regards,
GdT Teamt
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you so much for your review! We’re delighted to know you appreciated our work and service — providing high-quality fragrances and an excellent customer experience is always our priority.
Thank you again for your time and for choosing us!
Kind regards,
GdT Team
Bianco latte - I recommend
easy order, fast delivery, very good product, good packing, good performance of the fragrance (bianco latte)
2 February 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you for your review and for recommending Bianco Latte! We’re thrilled you had an easy ordering experience, fast delivery, and that you appreciated the careful packaging.
We’re especially happy to hear you loved the performance of Bianco Latte, a fragrance known for its beautiful trail and lasting presence.
Thank you again for your time and for choosing us!
Kind regards,
GdT Team
One of the samples didn't arrive with…
One of the samples didn't arrive with the purchase
29 January 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
we’re very sorry to hear that one of the samples was missing from your order — this is certainly not the experience we want to provide.
Please contact our Customer Service at clienti@giardiniditoscana.com
with your order number, and we will be happy to verify what happened and assist you as quickly as possible.
Thank you for bringing this to our attention and for choosing us.
Kind regards,
GdT Team
Amazing Products Great Shipping
When shipping is handled by DHL nothing go wrong! Kudos to the company for choosing good partners. Perfect/fast shipping and amazing products! I got Bianco Oro and it is just perfect.
22 January 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you so much for your wonderful review! We’re delighted to hear you appreciated the fast and reliable DHL shipping and that everything arrived perfectly. Choosing trusted partners is very important to us to ensure a smooth delivery experience.
We’re especially happy that Bianco Oro feels just perfect to you — a fragrance loved for its character, depth, and lasting trail.
Thank you again for your time and for choosing us!
Kind regards,
GdT Team
Customs and DHL were extra cost
Perfumes were great, but if you come from non-EU country like I do (Bosnia and Herzegovina) you have to be prepared for extra cost of customs service. I paid 160€ for perfumes and also Custom service and DHL delivery were also 160€, so it was very expensive perfume at the end.
20 January 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you for sharing your experience and for your kind words about our perfumes—we’re glad you enjoyed the fragrances themselves.
We completely understand your concern regarding the additional customs and DHL costs. For non-EU countries, such as Bosnia and Herzegovina, import duties, taxes, and customs handling fees are unfortunately determined by local authorities and couriers and are outside of our control. For this reason, these costs are not included in the order total and must be paid upon delivery.
We do our best to make this information as clear as possible during checkout, but we truly understand how disappointing it can be when the final cost turns out to be much higher than expected. Your feedback is important to us and helps us improve communication for our international customers.
Thank you again for your time and for choosing us.
Kind regards,
GdT Team
I am still waiting the perfume
22 January 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
we’re very sorry to hear that you’re still waiting for your perfume. We’d like to help you as quickly as possible: please contact our Customer Service at clienti@giardiniditoscana.com
and include your order number, so we can check the shipment status and assist you right away.
Thank you for your patience and for choosing us.
Kind regards,
GdT Team
Not very comfortable for the that price…
Not very comfortable for the that price
Can wore them more then couple of hours
5 January 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you for sharing your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations, especially considering the price.
The perception of a fragrance’s comfort and longevity can vary depending on factors such as skin chemistry, temperature, and personal sensitivity. That said, we truly want to understand your experience better and help if possible. Please feel free to contact our Customer Service at clienti@giardiniditoscana.com
with your order number, and we’ll be happy to look into it and support you in the best way.
Thank you again for your time and for choosing us.
Kind regards,
GdT Team
Great fragrance, quick service
First, the fragrance is one I would never normally enjoy. I am not big on vanilla fragrances. Somehow, Bianco Latte completely changed my mind. Vanilla doesn't overwhelm like it does with most fragrances, and the balance is really complex.
Second, ordering and shipping were very easy, and even with delays in customs, the shipping time was quite quick. Why buy from amzon if you can get it straight from the source?
15 January 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you so much for your thoughtful review! We’re truly happy that Bianco Latte surprised you and changed your perspective on vanilla fragrances—its balanced, nuanced composition is designed to feel warm and complex without ever being overwhelming.
We’re also glad to hear that the ordering process and shipping were smooth and efficient, even with customs delays. Buying directly from the source ensures authenticity, care in packaging, and the full Giardini di Toscana experience.
Thank you again for your time and for choosing us!
Kind regards,
GdT Team
It could have been my wedding perfume
It could have been my wedding perfume, but I feel like the scent has changed. Is it because of the hot shipping? I don't know. But I'm very, very, very sad because the scent has changed a little and isn't very fragrant at all.
22 January 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
we’re truly sorry to hear this, and we completely understand how upsetting it is—especially if you imagined it as your wedding perfume.
To help you as quickly as possible and find the best solution, please contact our Customer Service at clienti@giardiniditoscana.com
and include your order number (and, if you can, a photo of the bottle and the batch/lot number on the bottom). We’ll review everything carefully and support you right away.
Thank you again for your time and for choosing us.
Kind regards,
GdT Team
Surprise gift for my daughter
My daughter asked for this as a Christmas gift. Unfortunately, it was not available in the country we went to during the holidays. However, I came across your site and learned it was available to ship to my country and ordered it online. She was surprised to receive it as she loves this scent so much.
15 January 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you so much for sharing this lovely story! We’re truly happy you found our website and that we could ship the perfume to your country in time for a special Christmas gift.
It means a lot to hear your daughter was surprised and that she loves this fragrance so much—moments like these are exactly why we do what we do.
Thank you again for your time and for choosing us!
Kind regards,
GdT Team
This fragrance smells FANTASTIC 😍 and…
This fragrance smells FANTASTIC 😍 and shipping was SUPER fast. I also got little samples of some of there other fragrances, they weren’t fragrances that I would wear but I did give them to my mom and now she wants Shabby Chic so I will be buying that for her for her birthday coming up.
20 January 2026
Reply from GIARDINI DI TOSCANA
Dear Client,
thank you so much for your lovely review! We’re thrilled you’re enjoying the fragrance and that the shipping was super fast 😍
We’re also so happy the samples helped your mom discover a new favorite—Shabby Chic is such a beautiful choice, and what a perfect birthday gift idea!
Thank you again for your time and for choosing us!
Kind regards,
GdT Team
The best perfume ever
13 January 2026
Reply from GIARDINI DI TOSCANA
Gentile Cliente,
grazie di cuore per la sua recensione! Siamo felicissimi che lo consideri il miglior profumo di sempre: è una soddisfazione enorme sapere che la nostra fragranza la conquista così tanto e che la qualità dei nostri profumi di nicchia sia all’altezza delle sue aspettative.
Grazie ancora per il suo tempo e per averci scelto!
Cordiali saluti,
GdT Team
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you for your review! We’re happy to hear you found our website easy to use and that your order arrived on time. We’re committed to offering a smooth shopping experience and reliable delivery for our fragrances.
Thank you again for your time and for choosing us!
Kind regards,
GdT Team
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you so much for your review! We’re thrilled to hear you love Bianco Latte and that its fragrance smells amazing to you.
Thank you again for your time and for choosing us!
Kind regards,
GdT Team
Extra fast delivery
19 January 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you for your review! We’re delighted to hear you received your order with extra fast delivery—we always aim to provide a smooth and reliable fragrance shopping experience.
Thank you again for your time and for choosing us!
Kind regards,
GdT Team
Quick delivery
Quick delivery and updates are provided from time to time. No delivery fee was charged on my order.
12 January 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you for your review! We’re glad you appreciated the quick delivery and the tracking updates along the way. We’re also happy to hear you benefited from free shipping on your order.
Thank you again for your time and for choosing us!
Kind regards,
GdT Team
Terrible
OMG they are all so awful, and especially the Bianco Latte 🤮🤮 which is why I ordered the kit. I was expecting something special like Fire at will or vanilla powder but I got something very awful that gives me a headache and vomits. I so sorry that I lost my 20 €
12 January 2026
Reply from GIARDINI DI TOSCANA
Hi, thank you for taking the time to share your feedback.
We’re genuinely sorry to hear that the Discovery Kit — and especially Bianco Latte — didn’t meet your expectations, and that it caused you discomfort. Fragrance perception is extremely personal, and unfortunately a scent that many people love can feel overwhelming or unpleasant to someone else.
We’d really like to understand what happened and support you in the best way possible. If you can, please contact us, our team will be happy to help you find something closer to the vanilla style you were hoping for.
Thank you again for your time and for trying Giardini di Toscana.
Best regards,
GdT Team
excellent service and perfume
19 January 2026
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you for your review! We’re truly happy you appreciated our excellent service and our perfume—it means a lot to us.
Thank you again for your time and for choosing us!
Kind regards,
GdT Team
Reply from GIARDINI DI TOSCANA
Dear Customer,
thank you for your review! We’re so happy you love our fragrances and that you enjoyed the quick delivery.
Thank you again for your time and for choosing us!
Kind regards,
GdT Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.