Very prompt delivery. Was delivered in Brisbane the day after it was ordered online from Melbourne. The recipient advised the delivered hamper of champagne, cheeses, fresh fruit and nibbles, was prese... See more
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Didnt arrive can't contact a person just get automated responses .terrible service would never us again
This turned out to be a fantastic way to give a special present to my mum who lives interstate. She loved the wine and chockies and said it all came in a beautiful box. Delivery was as planned on the... See more
Company replied
Beautiful Surprise! My sister was really surprised by her beautiful gift basket to celebrate her house warming and birthday. She loved the contents of the basket which came beautifully wrapped. The... See more
Company replied
Company details
Written by the company
Gift baskets gift hamper delivery Australia wide, gourmet hampers, Valentine's day gifts, Birthday gifts, get well gifts, new baby gifts, fruit basket, chocolate bouquets % %
Contact info
3.6
Average
3k reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Such a great idea!
I sent a gift basket as a thank you to a work colleague and she absolutely loved it! Gift baskets are such a great idea and there were so many options and alternatives to choose from. Will definitely be using this service again. Delivery was also quick too!
7 December 2021
Reply from Gift Basket
Thanks so much Kathy! We are so happy to hear your recipient loved it :)
beautiful presentation
The gift packs were very well presented and arrived on time. Would highly recommend,
7 December 2021
Reply from Gift Basket
Thanks Vanessa!
Great selection of giftboxes
Our gift box was delivered on time, with updates on the progress of the delivery. The selections were excellent, catering for all tastes.
6 December 2021
Reply from Gift Basket
Thanks so much for your lovely review! We're glad you could find the perfect basket for your recipient on our website :)
Prompt delivery and great communication.
6 December 2021
Reply from Gift Basket
Thanks Neka! Glad you were happy with our service :)
I was happy with the gift baskets…
I was happy with the gift baskets however no gift cards were attached to the baskets, so the departments had no idea who they were from! If the instructions didn’t make sense I would have thought after spending over $200 you would have contacted the buyer to clarify. Disappointed.
6 December 2021
I appreciated that you were able to…
I appreciated that you were able to deliver at a pre determined time and you held to that. The gift basket was well received by my assistant who was overwhelmed by the quality of the goodies.
Thank You
5 December 2021
Reply from Gift Basket
Thank you so much Malcolm! We are glad both you and your recipient were pleased with the basket and service :)
The basket was exactly what was ordered
The basket was exactly what was described and delivery was reasonably prompt considering it came all the way from east coast Aust to west coast Aust.
2 December 2021
Reply from Gift Basket
Thank you so much for your review Mark! We're so glad you were pleased with everything :)
Delighted
Very happy indeed with our gift basket great quality & even better service. Will definitely be recommending your services, thank you. 🌻🧿👍🏽
2 December 2021
Reply from Gift Basket
Thank you! Glad you enjoyed everything :)
Excellent service
Excellent service! I get a bit nervous when organising something from another state, so I was incredibly happy that my gift basket arrived on the exact day required.
1 December 2021
Reply from Gift Basket
Hi Cath! We are so happy to hear everything arrived on time and that you were thrilled with the order! Thanks so much for the positive review!
Very disappointed
1 December 2021
Reply from Gift Basket
Hi Joyce, Sorry to hear you have been disappointed with us. I have had a look through your email with our team and I can see that you were disappointed with the basket that you ordered. We try our very best to list and describe all items included in every basket that we stock so we do apologise if this was in any way unclear or misleading. We have to factor in various hidden costs with every basket that is also incorporated within the price. We do apologise that you were not satisfied with the basket and over emails our team tried to offer you all options available in order to send it back to us or offer some form of compensation. All the best - GiftBasket Team.
Reply from Gift Basket
Thank you so much ! We're glad you have been happy with us :)
Delivered on the wrong day when…
Delivered on the wrong day when specifically asked for a Friday or Monday.
1 December 2021
Reply from Gift Basket
Hi Douglas, our sincere apologies in regards to your order arriving one day earlier than requested. There have been severe delays Australia Wide and have been advised by our courier company to send everything out a day or so early in order to counteract these delays. This is something we have been advising our customers of at the checkout stating our delivery date calendar is to only serve as a guide and that orders may be sent out earlier in efforts to counteract these delays. Unfortunately your parcel was not affected by these delays and therefore arrived early. While the majority do prefer to receive the gifts earlier rather than later, I understand if the early arrival was inconvenient or upsetting for you.
Perfect
Perfect! Couldn’t be happier with the service and packing! Brilliant gift! Thankyou
1 December 2021
Reply from Gift Basket
Thanks so much Wendy, happy to hear it :)
Easy to use and attractive to look at…
Easy to use and attractive to look at web site. Communication with staff when an issue arose (my error) was prompt and friendly.
30 November 2021
Reply from Gift Basket
Thanks so much Maria, we are glad we were able to help you out as promptly as we could
Great products
Ok so the site is very easy to use, not to mention the products available.
30 November 2021
Reply from Gift Basket
Thank you so much for your kind review :)
I was pleased with the selection to…
I was pleased with the selection to choose from and my basket was delivered on the day I specified.
30 November 2021
Reply from Gift Basket
Thanks Marjorie!!
Will be using this service again and again!
This turned out to be a fantastic way to give a special present to my mum who lives interstate. She loved the wine and chockies and said it all came in a beautiful box. Delivery was as planned on the day of her birthday. I'll definitely be using this service again! Beats posted vouchers or trying to contend with posting packages!
30 November 2021
Reply from Gift Basket
Thanks so much Leah! We are so happy you have been pleased with us :) All the best!
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