I ordered the Snack Attack along with the Chocolate Bundle add-on for my mum's birthday and I couldn't be happier with the service. The gift arrived right on time, which made coordinating her special... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Giftbox Boutique put together an amazing gluten free giftbox which was well received. It brought so much joy… even the packaging around the beautifully packaged gift box was delightful to the receiver... See more
Company replied
Giftbox Boutique's website was easy to use and provided some nice swap-outs/upgrades for the wine, along with other packaging choices. The Giftbox was delivered promptly and the recipient loved it. We... See more
Company replied
The online ordering is easy to use. You can add a message, pick a card, ribbon, box and if you wish to add a beverage that option is there as well. I have used Giftbox Boutique a few times and the fee... See more
Company replied
Company details
Written by the company
Giftbox Boutique offer a range of gift baskets & hampers, sure to make a real impression. Our award-winning gifts are stunningly presented and delivered to their door!
Giftbox Boutique
Written by the company
- Happiness Delivered
- Giftbox Boutique offers modern gift baskets for all occasions. Thoughtful, affordable gifts we call everyday luxury. From our stylish packaging, to the unforgettable goodies within - we take care of every detail so you don't have to.
Great Service and Speedy Delivery!
Packed in a matte black gift box with a beautiful ribbon.
A memorable gift should start from the outside, setting the scene for all the goodness within! From the packaging and presentation, to the products inside, we believe a gift should evoke a happy-dance from your recipient.
Contact info
4.9
Excellent
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank
1. It would be great if photos of the box inside and outside are taken and sent to me.
1. It would be great if there are more products to choose from.
15 September 2026
Reply from Giftbox Boutique
Hi there,
Thank you for taking the time to leave us a review and for sharing your suggestions.
We don’t routinely take photos of individual gift boxes due to the volume of orders we receive, but we’re always happy to do so when requested. If you’d like a photo of your gift box before it’s sent, simply pop a note in the Special Requests box at checkout and we’ll do our best to accommodate this.
We also appreciate your suggestion for more product options. As many of our products are perishable, we do have to be mindful of how much stock and variety of items we hold. We’re always looking for new products, however this in turn does result in other products becoming obsoleted.
Thanks again for your review and feedback.
Kind regards,
Amy
Best gift box service
Great options and excellent service all round. Would absolutely order another in the future
15 September 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that you enjoyed our great selection of gift options and were happy with the service.
We truly appreciate you choosing Giftbox Boutique and are so pleased to hear you’d order from us again.
We look forward to helping you with another special gift in the future.
Warm regards,
Hine
great boxes
25 June 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that you’re happy with our gift boxes.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.
Warm regards,
Hine
Really easy to choose a gift basket
Really easy to choose a gift basket. Really well put together and very fast delivery. Everything was packed beautifully. A++
7 September 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that you found it really easy to choose your gift basket and were so happy with the beautiful presentation and careful packaging. It’s wonderful to know that everything arrived quickly and was put together so well. We truly appreciate your A+ rating and choosing Giftbox Boutique.
Warm regards,
Hine
Easy to use site
Easy to use site. Great options fast shipping packaging looked really pretty thank you
7 September 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that you found our website easy to use and enjoyed the great selection of gift options.
It’s wonderful to know that you were happy with the fast delivery and beautiful packaging.
We truly appreciate you choosing us and hope to help you again in the future.
Warm regards,
Hine
Simply Beautiful
Awesome, beautifully presented gift box. Would highly recommend. Even the gift card was presented in a beautiful font that made it that much more elegant. Slight issue with the couriers (where they broke a bottle) but I emailed Zac and he sent a replacement box that day without even waiting for the courier claim which was fantastic . Thanks heaps Zac
7 September 2026
Reply from Giftbox Boutique
Hi There,
Thank you for such a wonderful review.
We’re delighted to hear that you loved the beautiful presentation of your gift box and even the elegant font used for the gift card. We’re very sorry that a bottle was damaged by the courier, but we’re pleased that Zac could arrange a replacement for you so quickly and without waiting for the courier claim to be resolved.
We truly appreciate your recommendation and your kind words about Zac and our service.
We hope to help you again in the future.
Warm regards,
Hine
Gift box arrived the next day and was…
Gift box arrived the next day and was very much appreciated
14 September 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review. We’re delighted to hear that your gift box arrived the next day and was very much appreciated by the recipient.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.
Warm regards,
Hine
Exceptional service, products and communication
Giftbox went out of their way with exceptional communication regarding the delivery of the Giftbox ordered. Super impressed and the content was amazing, packaged well and recipient was very happy.
30 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that your gift box arrived the next day and was very much appreciated by the recipient.
We truly appreciate you choosing us and hope to help you again in the future.
Warm regards,
Hine
Great service!
A great diverse range of options to choose from. Shipping was quick (delivered day after ordered) and the giftbox itself was presented well.
6 September 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that you enjoyed our diverse range of gift options and were happy with the quick delivery.
It’s wonderful to know that your gift box arrived the day after ordering and that you were pleased with the presentation.
We truly appreciate you choosing us and hope to help you again in the future.
Warm regards,
Hine
A perfect gift
A perfect gift to give when you're not in the same country, a very happy friend.
14 September 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re so pleased to hear that your gift was the perfect way to send something special from overseas and, most importantly, that it helped make your friend very happy.
We truly appreciate you choosing us and hope to help you again in the future.
Warm regards,
Hine
Love these boxes
Love these boxes! Always good & delivery is quick as…will continue to use these for our real estate company for buyers & sellers :)
6 September 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re so pleased to hear that you love our gift boxes and have been happy with the quick delivery.
It’s wonderful to know that you’ll continue choosing Giftbox Boutique for your real estate company’s buyers and sellers. We truly appreciate your continued support and look forward to helping with many more gifts in the future.
Warm regards,
Hine
Reply from Giftbox Boutique
Hi there,
Thank you for your positive review and feedback, we appreciate it!
Kind regards,
Amy
Excellent service and products I have…
Excellent service and products I have used giftbox boutique many times to send my family in New Zealand gifts, it's very difficult when I am in the UK so highly recommend
13 September 2026
Reply from Giftbox Boutique
Hi there,
Thank you so much for your lovely review and for choosing us to send gifts to your family in New Zealand.
We understand how difficult it can be sending gifts from the UK, so we’re glad we can make it a little easier for you. We really appreciate your continued support and recommendation. :)
Kind regards,
Amy
Reply from Giftbox Boutique
Hi there,
Thank you for your positive review, we appreciate it. :)
Kind regards,
Amy
Recipient loved it
I didn’t get to see the delivered product, but it was easy to order and pay from another country, and the recipient let me know it was delivered on time and that she loved it!
5 September 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that you found it easy to order and pay from another country.
It’s wonderful to know that the gift arrived on time and that your recipient loved it.
We truly appreciate you choosing Giftbox Boutique to send something special from overseas.
Warm regards,
Hine
Quality products with super care 🩷 I…
Quality products with super care 🩷 I loved the coffee so much I ordered more bags thank you team 🩷🫶💙✨
12 September 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that you were so happy with the quality of our products and the care that went into your gift.
It’s wonderful to hear that you loved the coffee so much that you ordered more bags!
We truly appreciate you choosing Giftbox Boutique and your kind words about our team.
Warm regards,
Hine
Easy to order
Easy to order, fast delivery. Great service! The recipient of the giftbox was very happy and loved it.
5 September 2026
Reply from Giftbox Boutique
Hi there,
Thank you for your positive review and feedback.
We're glad to hear the recipient loved their gift box, thank you for choosing us!
Kind regards,
Amy
Reply from Giftbox Boutique
Hi there,
Thank you for taking the time to send through your positive review.
We're glad to hear the gift box was well received by your recipients. :)
Kind regards,
Amy
Reply from Giftbox Boutique
Hi there,
Thank you for taking the time to send through your positive review, we appreciate it. :)
Kind regards,
Amy
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that you found the whole process so easy and straightforward.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.
Warm regards,
Hine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.