We bought an e gift card for a friend. We wanted to do this before a leaving occasion but couldn’t alter when the email & card/gift was sent. It would have been really helpful if the website had the f... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to navigate site and choose gift card. Quick email delivery. Would give 5 stars if there was a user friendly print at home option similar to the Amazon print at home gift voucher.
Company replied
This is a follow-up after I posted a 1 star review for non-receipt of a garden voucher. Since then, Giftcards have responded to my email, apologised, and issued a full refund. I’m giving a 3 star revi... See more
Company replied
Ordered £30 ecard for Tesco, all went well. Remaining £20 requested for Iceland, charge of £1.50 charged as admin fee, not sure what administration required but then when tried to use in store it wasn... See more
Company replied
Company details
- #346 of 373 best companies in Gift shop
- #60 of 69 best companies in Corporate gift supplier
Contact info
United Kingdom
- +44 330 828 1876
- support@giftcards.co.uk
- giftcards.co.uk
3.8
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Giftcards.co.uk
Dear Peter,
Thanks so much for your lovely 5-star review. Great to hear everything was easy and delivered just as needed. Enjoy your gift card!
Best regards, Bonnie
The purchase was seamless
The purchase was seamless, and my voucher was delivered to my email in a matter of minutes.
2 July 2026
Reply from Giftcards.co.uk
Dear Odunayo
Thank you so much for your lovely review. We are really happy to hear your purchase went smoothly and that your voucher arrived so quickly. Enjoy your gift card!
Best regards, Bonnie
Reply from Giftcards.co.uk
Dear,
Thanks so much for your lovely review. Great to hear that buying was easy and delivery was quick. Enjoy your gift card!
Best regards, Bonnie
Easy to use.
2 July 2026
Reply from Giftcards.co.uk
Dear Hilary
Thank you so much for your lovely 5-star review. Great to hear everything was easy to use, and we hope you really enjoy your gift card(s)!
Best regards, Bonnie
Reply from Giftcards.co.uk
Dear Roni
Thank you so much for your lovely review. Great to hear everything was quick and easy, and we hope you enjoy your gift card.
Best regards, Bonnie
Easy website to use and smooth process.
10 June 2026
Reply from Giftcards.co.uk
Dear Ruth
Thanks so much for your lovely review. We are really happy to hear the website was easy to use and that everything went smoothly. Enjoy your gift card.
Best regards, Bonnie
Not as good as you think
At first glance the options look great, we spotted the Jet2 logo and as we use them a lot it seemed the perfect gift. However, when you go onto the website you find that you have (as with many other options) to book through Inspire Travel. A like for like holiday with Jet2 was over £1000 more expensive than the official Jet2 website. The only option we could see that we could get the best value of the gift was airbnb. Then comes the next catch. The site only allows you to process a limited batch value of money for the new vouchers they will email to you. Our gift of £500 then cost us £8.75 to redeem which I am sure the sender would not be happy with.
30 June 2026
Reply from Giftcards.co.uk
Hello Mr Alan Outlaw,
Thank you for taking the time to leave your feedback. I'm genuinely sorry to hear the gift didn’t deliver the experience you were expecting. Spotting the Jet2 logo and assuming you could book directly with Jet2 is completely understandable, so we do appreciate how disappointing it must have been to find that all Jet2Holidays gift card bookings are handled solely through Inspire Travel. Their pricing and booking structure are entirely their own. We’re only a reseller of the Jet2Holidays by Inspire Gift Card, and we don’t have access to their internal systems or any influence over how they set their holiday prices.
Regarding the redemption fee: our part in the process is to securely handle the purchase of the gift card itself, and the service fee is what allows us to offer a broad and reliable range of gift cards while safely managing the underlying transactions. The fee is shown clearly as soon as a gift card is added to the shopping basket, so nothing is hidden or added later. And of course, we also provide many gift cards with no fees at all, for those who prefer a simpler option.
Your comments are appreciated, as they help us keep improving the experience for everyone. If there’s anything you’d like us to look into further, please feel free to reach out to our support team again.,
With kind regards,
Lila - Team Giftcards.co.uk
(sent via mail)
Great experience
Great experience. Simple and easy to use. I received the digital gift card straight away.
30 June 2026
Reply from Giftcards.co.uk
Dear Gaby
Thanks so much for your lovely review. Great to hear everything was simple and easy, and that your digital gift card arrived straight away. Enjoy your gift card!
Best regards, Bonnie
Reply from Giftcards.co.uk
Hello,
Thank you so much for your lovely 5-star review. Great to hear you are happy with our prices and service, and we hope you enjoy your gift card.
Best regards,
Bonnie
Absolutely hate being given a gift card…
Absolutely hate being given a gift card like this. I can book many if not all hotels cheaper than using the card.
Not an easy way to shop , the use of the card isn't easy or obvious. Difficult in many ways
29 June 2026
Reply from Giftcards.co.uk
Hi Mr. Ken Allsopp,
Thank you for your feedback. I am very sorry to hear about your frustration regarding the pricing differences and the overall experience using the gift card.
While we always aim to provide a smooth service, please understand that we do not have control over the pricing of individual bookings or hotels on the platform. However, your comments regarding the ease of use and clarity are very valuable, and we will share them with our team to help improve the system.
If you have any specific issues with redeeming the card or need further assistance with the platform itself, please let us know. For further assistance, please do not hesitate to contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
GREAT AND EASY TO GET VOUCHERS AND…
GREAT AND EASY TO GET VOUCHERS AND QUICK TO PRINT OFF
29 June 2026
Reply from Giftcards.co.uk
Hello,
Thank you so much for your great review. We are happy to hear it was easy to get your vouchers and print them off. Enjoy your gift card.
Best regards, Bonnie
Reply from Giftcards.co.uk
Dear Peter,
Thanks so much for your lovely 5-star review, that means a lot to us! We hope you have lots of fun using your gift card.
Best regards, Bonnie
Reply from Giftcards.co.uk
Dear,
Thanks so much for your great review. We are glad to hear it was quick, easy, and reliable. Enjoy your gift card!
Best regards, Bonnie
Excellent was able to get card within a…
Excellent was able to get card within a short time
24 December 2025
Reply from Giftcards.co.uk
Dear Anthony,
Thanks so much for your great review. We are really happy to hear your gift card arrived quickly, and we hope you enjoy using it.
Best regards,
Bonnie
Great way to email gifts abroad!…
Found it very easy to order a gift card for my daughter whom is in Norway, it just arrived in her email inbox within minutes, she was delighted! Would definitely recommend and use this again in the future.
29 June 2026
Reply from Giftcards.co.uk
Dear Catherine,
Thank you so much for your lovely review. We are really happy to hear everything went smoothly and that your daughter received her gift card so quickly. Enjoy, and we would love to help again in the future.
Best regards, Bonnie
Reply from Giftcards.co.uk
Dear Linda,
Thank you so much for your lovely review. Great to hear everything worked well and quickly. Enjoy your gift card!
Best regards, Bonnie
Reply from Giftcards.co.uk
Hi Hassily,
Thank you for your feedback. If you ordered a digital gift card, it should typically be delivered immediately or within an hour of purchase.
Since it hasn't arrived yet, the best way to get this sorted out quickly is to contact our dedicated support team directly. Please reach out to us at support@giftcards.com with your order details so we can investigate and get your voucher sent over right away.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Reply from Giftcards.co.uk
Hi Gary Parsons,
Thank you for taking the time to leave feedback. We are glad to hear that everything went smoothly with your order and that nothing was wrong.
Please let us know if there is anything specific we could have done better or any areas where we can improve to make your next experience even better. Your feedback is incredibly valuable to us.
If you need any further assistance, please do not hesitate to contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Ordered £20 gift card when my friend…
Ordered £20 gift card when my friend activated it only 18.50 bloody con
7 June 2026
Reply from Giftcards.co.uk
Hi Tracy,
Thank you for sharing your feedback. We are sorry to hear about any disappointment regarding the final balance on your gift card.
To clarify, as an official reseller, we specialise in providing a complete and comprehensive range of gift cards while ensuring all underlying transactions are processed securely.
While some specific card issuers require a small handling or service fee, we always ensure this fee is clearly and transparently visible as soon as you add the gift card to your shopping cart. For customers looking to avoid extra costs, we also proudly offer dozens of alternative gift cards that do not carry any fees.
We appreciate your business and hope this helps clarify how our platform operates. If you need any further assistance, please do not hesitate to contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Noooo not again…
For some reason when Tescos meets Google pay my phone allows every scammer to take advantage of my bank details. Never again.
28 June 2026
Reply from Giftcards.co.uk
Hi Tim Hoy,
Thank you for your feedback. We are sorry to hear that your experience was not as it should be. We would like to help you further, so please send our customer service team an email with your order details. That way, we can look into this carefully and support you as well as possible.
If you need any further assistance, please do not hesitate to contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
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