The Gift Loft Reviews 

277
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... See more

Company replied

Rated 5 out of 5 stars

AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... See more

Company replied

Rated 4 out of 5 stars

First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... See more

Company replied

Rated 5 out of 5 stars

I live in Australia and I use Gift Loft to sent a birthday present to my Mum in Auckland every year. She absolutely loves the gift baskets. I think they are good value and the communication throughout... See more

Company replied

Company details

  1. Gift basket shop
  2. Gift shop
  3. Online Food Ordering Service

Written by the company

We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

277 reviews

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4.8

All reviews

(277)

30 reviews in the last 12 months

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Rated 4 out of 5 stars

Great gift boxes with outstanding…

Great gift boxes with outstanding delivery timeframes, for 5 stars you'd need to provide slightly better value.

12 July 2022
The Gift Loft logo

Reply from The Gift Loft

Thanks for your review Michelle. We are one of the few retailers that have held the majority of our pricing over the Covid period and we do feel our prices remain competitive :)

Rated 5 out of 5 stars

Great 👍 gift box …

Great 👍 gift box … the recipient loved it - have recommended Giftloft to friends as well

2 July 2022
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Reply from The Gift Loft

Thank you so much Donna!

Rated 5 out of 5 stars

Great gift options

Great gift options
Quality goods, beautifully delivered, on time. Always get awesome feedback from recipients!

2 July 2022
The Gift Loft logo

Reply from The Gift Loft

Thanks Fiona :)

Rated 5 out of 5 stars

My daughter-in-law was very happy with…

My daughter-in-law was very happy with her gift. It arrived in time with a note saying not to open until her birthday of 23 June which was a good thing to do. Thank you, Lesley Baxter

25 June 2022
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Reply from The Gift Loft

Thanks so much Lesley :) We are adding stickers and sending early as often as possible now with the unpredictability of the couriers. We love to hear about our gifts being well received too!

Rated 5 out of 5 stars

Excellent Options and Company

I found this company offered an INCREDIBLE selection of quality options for what I was looking for. So happy with outcome...my Mum was delighted with what she received. I also appreciated the ease of contact by phone when I needed to. I will definitely use this company again and again...Thank you Giftloft.

20 June 2022
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Reply from The Gift Loft

Thanks so much Nicola, I'm so glad your mum was happy with the gifts :)

Rated 5 out of 5 stars

Very good service

Very good service, asked for items to be change due to daughter's allergy. No problems, quick and helpful.

16 June 2022
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Reply from The Gift Loft

Thanks Saralee :)

Rated 5 out of 5 stars

Fantastic service

I ordered a gift for my lovely niece on line and asked for it to be delivered on Friday - you did well Thankyou She was delighted with the gift and her exact words were "it is exquisite and I can't wait to use it". So a big thank you from me.

12 June 2022
The Gift Loft logo

Reply from The Gift Loft

Thanks Lorraine, you chose the perfect gift for your niece :)

Rated 5 out of 5 stars

Terrific service

Terrific service, I was especially pleased the gift basket was delivered on the day I requested. It was for my sister's special birthday and she was thrilled with it.

7 June 2022
The Gift Loft logo

Reply from The Gift Loft

Thanks Marianne :)

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