Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... See more
Company replied
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Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... See more
Company replied
AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... See more
Company replied
First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... See more
Company replied
I live in Australia and I use Gift Loft to sent a birthday present to my Mum in Auckland every year. She absolutely loves the gift baskets. I think they are good value and the communication throughout... See more
Company replied
We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.
Mount Wellington, 1060, Auckland, New Zealand
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The Giftloft had a great selection of hampers to choose from and I found exactly what I wanted. The packaging was attractive and the products nicely displayed. I wanted to buy myself a hamper!

Reply from The Gift Loft
Great gift options and awesome customer service.
I choose a baby present that was for a little boy, but I had chosen a girl option by mistake. A lovely lady rang me to ask if I wanted to swap it over. I was really pleased she had noticed.
Sent a small gift to someone to cheer them up. Lovely packaging, good tracking....altogether a good experience . I was booking from the UK.
Excellent service. Easy to use website. Great selection of products. Delivered when requested.

Reply from The Gift Loft
Quick and regular updates on delivery. Great service

Reply from The Gift Loft
We have ordered three of these packs from you over the last couple of months for staff who are having ongoing medical treatments. NZ Indulgent Gift Pack for Her with Merino Socks have been so well received by the recipients and delivered in a timely and speedy manner!

Reply from The Gift Loft
Excellent service from start to finish.
Great delivery information from despatch to delivery.

Reply from The Gift Loft
Awesome product, fast response and delivery. Receiver of baby basket so happy. Well done and highly recommended.

Reply from The Gift Loft
Beautiful scarf & delivered to the recipient as a surprise gift on time & she thought it was fabulous. Thank you x

Reply from The Gift Loft
Very fast delivery. No hassles with delivery or ordering. Loved the product purchased will be a lovely keepsake for the recipients.

Reply from The Gift Loft
Beautiful gift, delivered in a timely manner. It was an easy process from start to finish!

Reply from The Gift Loft
Fantastic service and delivered early. Very happy customer.

Reply from The Gift Loft
This was a gift for someone who was unwell. They were extremely happy with the contents and being spoiled. This company responded quickly and I will definitely use them again.

Reply from The Gift Loft
Sent a work friend a Get Well prezzy pack from Giftloft last week. The service & delivery was fantastic. The only issue was which prezzy to send re all the available options! Well done team. Keep up the excellent mahi!

Reply from The Gift Loft
Took a punt on Giftloft and it paid off. Easy to use website. Quick dispatch and delivery with updates on progress. My friend really liked the gift.

Reply from The Gift Loft
Gift was for my mother in laws birthday, requested delivery on the 15th, and was delivered on the 12th. Disappointing! Don't ask for a delivery date if you are going to ignore it please. As far as I know, she hasn't opened the gift yet. I'm sure it will be well received.

Reply from The Gift Loft
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