GiftPay.com Reviews 54

With so many options online I went with Giftpay due to their huge variety of options and simple delivery bulk giftcards. The artwork team are fantastic and just get your vision without being spoon fed. A all round easy platform. Special mention to Lucas who is always available and listens to his clients. Thanks Giftpay!

The team at GiftPay have been amazing to work with. Specifically Sabrina Kuo who has carefully guided me and was so accommodating through the end to end process which enable me to roll our end of year ecards to over a thousand employees.
I couldn't have done it so effortlessly without her. This platform has truly made it easy. And are spoilt for choice with retailers to choose from.

We are regular users of Giftpay and find the process and support (when required) to be simple and easy to access. Giftpay are also responsive to requests that make our interaction with the service better. We have used giftpay for many years now and would certainly recommend them.

If I could give no stars I would of. This was my first time using giftpay I was trying to.make an enquiry as to how to redeem a voucher I'd been sent for gift pay. I was shouted at by some awful women who kept firing questions at me but wouldn't allow me to answer or explain my situation. If she is the person who you get through to for help then God help us all. I will never use this company in the future and will contact the provider of my e voucher to change it to a company with better customer services. Appalling.

Great product! love the flexi card which lets you pick where you want to spend the money rather than being locked into one retailer. Awesome Services!

Absolutely HORRIFIC. I was given a $50 FLEXI gift card for a panel I completed. Every selection I made gave me an error when I tried to activate it. On top of that, your FAQ is blank and I cannot find a single REAL person who has actually had success with using them. You all seem to be running a great scam. Someone better answer my email and allow me to use my card. You guys are horrible.

Update: Giftpay resolved my issue in a timely and efficient manner. I updated my review to reflect that. Thank you again.

I had received a $250 gift voucher for completing a 2hour focus group. However, upon attempting to use the voucher it appears as though 3 retailers have been selected and the vouchers have already been used at said retailers.

The response from the support team was simply to imply that our account must have been compromised.

With our reward and recognition program, we were asking staff what voucher they wanted, arranged it and then mailed or emailed it. It was impersonal and no surprise. With GiftPay, we have our own branded gift cards that are sent immediately with our logo and a personalised message. Our staff love them. It is easy and time efficient. Great product, wonderful team and great service. Highly recommended

Best way to send a gift - corporate or personal!
GiftPay is simple to use and the back end support is outstanding. Quick and easy! I highly recommend GiftPay.

GiftPay is easy to use, fast solution to anyone who needs to send and manage e-giftcards of any sorts. The people who manage the platform and you are friendly, fast-responding and helpful. The whole experience is just top-rated service.

I have been using GiftPay for years for our employee rewards and recognition programs. I've found them to be great business, with a wide range of retailers available to redeem at. The team are always super helpful whenever I have questions and I always recommend them when people ask about the best place to get vouchers from - even our HO are now utilising them (10,000+ employees).

Terrible experience. A few of my gift cards could not go through during checkout, showing errors, however payments were still deducted from the balance. Contacted Giftpay. After numerous emails back and forth with the same information being repeated as well very delayed responses over almost 2 months, they refused to offer a solution and told me to contact the retailer I tried to use the gift card in the first place. As it's not their problem. Stay away.

GiftPay is a perfect, impressive redemption system for my company to use.

It is extremely easy to use, no complaints from our members and uploading a list of recipients to send literally takes a few clicks with the templates we have built. Highly recommend.

these crooks allowed me to purchase 36 WISH egift cards then stole them from me claiming they were out of stock after i already purchased them!
Keep away from these shifty thieves! They should be locked up!
SUCH A LAME BS REPLY!
I had them in my posessio n, the transaction went through! So to say they were out of stock is complete rubbish! LYING THIEVES! And dealing with Lucas Wan was a non gay experience!