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GiftYa Reviews 

393
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers had a great experience with this company. Customers find the platform easy and convenient for sending gifts, appreciating the simple process for both sender and recipient. Many enjoy features like personalizing gifts with messages and photos, and receiving notifications when gifts are delivered and used. This makes gift-giving simple and provides a wonderful way to surprise loved ones. Though some reviewers found the redemption process confusing, with recipients facing difficulties or being turned away. Many were unhappy about the need to link gifts to a bank account or credit card, which sometimes led to fees or the recipient not receiving the full value [R7-S4, R12-S3,

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the site's ease of use and convenience for... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing satisfaction,... See more

Payment

Consumers find payment to be a frustrating experience, with many reporting issues such as hidden fees and the... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers finding it easy to use and... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing satisfaction, highlighting it as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I sent this to a family member that was unable to use the gift card, due to technical trouble with the email and app. I filed for a refund which I received promptly. Thank you for excellent customer s... See more

Company replied

Rated 3 out of 5 stars

I purchased this hoping it would be delivered asap. Or at the very least today. Then I find out it’s not even going to be delivered sometime tomorrow! I believe I will be using a different delivery m... See more

Company replied

Rated 5 out of 5 stars

I chose Giftya to give as a gift because it offers options that allows the recipient to choose how to use the Giftya. The recipient transferred the Giftya I gave her to her checking account. I also li... See more

Company replied

Rated 5 out of 5 stars

Easy process, no problems. We were able to help a family member out from a distance. Had a bad experience w another company buying an e-gift card but you guys have always come through. Thanks!

Company replied


Company details

  1. Corporate gift supplier
  2. Gift shop
  3. Online marketplace

About GiftYa

Written by the company

GiftYa makes sending and receiving digital gift cards easier than ever.

Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.

Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.

You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.

Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.

Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.

Contact info

3.8

Great

TrustScore 4 out of 5

393 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(393)

351 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great choices and quick delivery

Great choices and quick delivery. Enjoyable experience

26 May 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa! Yay for fast digital card delivery!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

It was quick and easy to order the gift…

It was quick and easy to order the gift card. And it was delivered quickly. Exactly the way business should be done.

26 May 2026
GiftYa logo

Reply from GiftYa

Perfectly said: "Exactly the way business should be done." GiftYa is here to make it quick and easy - for both ordering and delivering gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy to use website

Gift was received right after it was purchased

26 May 2026
GiftYa logo

Reply from GiftYa

Purchase gift card, receive gift card = a winning combination! Thanks for choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Very easy to send & so many options to…

Very easy to send & it gives the recipient so many options to choose from.

29 May 2026
GiftYa logo

Reply from GiftYa

Choice and ease are a great combo! Glad to hear GiftYa delivers on both! Thanks for being a customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy to use

Easy to use
I like the choice of easy amounts

29 May 2026
GiftYa logo

Reply from GiftYa

Easy selectable amounts for the win! Thanks for choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Able to have gifts when I need them…

Able to have gifts when I need them delivered. It is my go-to

26 May 2026
GiftYa logo

Reply from GiftYa

Scheduling is the best! So glad to hear GiftYa is your gift card go-to!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

My experience has been great

My experience has been great, especially as a last minute needing a gift and there is no other place that I know of that provides this! I love it❣️

26 May 2026
GiftYa logo

Reply from GiftYa

Thanks for the GiftYa love! We always want to help you be a gifting hero!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Great Customer serve

Great Customer serve . Aim to please customer and Ready to help !!

28 May 2026
GiftYa logo

Reply from GiftYa

Appreciate Ya! Here to please with our gift cards and service!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I have had such a great experience…

I have had such a great experience using GiftYa, especially for sending gifts to my daughter in college and her boyfriend. It has made gift giving so simple and convenient, even from a distance.

One of my favorite features is that I receive a notification when the gift card is actually used. I love knowing they received it and enjoyed it. I also really appreciate being able to schedule gifts ahead of time for birthdays, special occasions, or even just encouragement during a busy week.

Another thing that makes GiftYa stand out is the ability to personalize the gift with my own message and photo. It feels much more thoughtful and personal than simply texting someone a gift card.

The entire process is easy, quick, and reliable. If you are looking for a convenient but still meaningful way to send gifts to family or friends, especially college students or loved ones who live far away, I would definitely recommend GiftYa.

26 May 2026
GiftYa logo

Reply from GiftYa

Thank you so much for this review of GiftYa! Love that GiftYa helps you stay connected to your daughter and her boyfriend! We appreciate Ya being a customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Fast

Fast, accurate, and very convenient

5 May 2026
GiftYa logo

Reply from GiftYa

Thank you for choosing GiftYa! Glad that GiftYa makes digital gifts fast and convenient!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

They delivered with care

They delivered with care

26 May 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa and so glad your gift cards were delivered with care!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy transaction

26 May 2026
GiftYa logo

Reply from GiftYa

GiftYa always wants to make digital gifting easy! Thanks for choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Have been using this to gift my remote…

Have been using this to gift my remote colleagues for years. Highly recommend.

27 May 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Thanks so much for being a long-time GiftYa customer! A great way to connect with your lucky colleagues! We appreciate Ya!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy!!

Easy to find. Easy to send. Easy to spend.

26 May 2026
GiftYa logo

Reply from GiftYa

Love the triple easy, which is exactly what GiftYa wants to deliver! Glad GiftYa can make digital gifting easy for you. We appreciate you!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Simply Process and Quick amd Reliable

The process is easy and quick and have not had any issue

26 May 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa! Glad we provided quick and easy digital gifting.
- Tiffany R. (Dir. Consumer Experience)

Rated 2 out of 5 stars
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please get in touch with our support team so we can immediately assist you at support@giftya.com. Please can you provide the order ID if available?
We will ensure you get your gift!
Russell (Dir Customer Service)

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