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GiftYa Reviews 

393
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers had a great experience with this company. Customers find the platform easy and convenient for sending gifts, appreciating the simple process for both sender and recipient. Many enjoy features like personalizing gifts with messages and photos, and receiving notifications when gifts are delivered and used. This makes gift-giving simple and provides a wonderful way to surprise loved ones. Though some reviewers found the redemption process confusing, with recipients facing difficulties or being turned away. Many were unhappy about the need to link gifts to a bank account or credit card, which sometimes led to fees or the recipient not receiving the full value [R7-S4, R12-S3,

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the site's ease of use and convenience for... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing satisfaction,... See more

Payment

Consumers find payment to be a frustrating experience, with many reporting issues such as hidden fees and the... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers finding it easy to use and... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing satisfaction, highlighting it as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I sent this to a family member that was unable to use the gift card, due to technical trouble with the email and app. I filed for a refund which I received promptly. Thank you for excellent customer s... See more

Company replied

Rated 3 out of 5 stars

I purchased this hoping it would be delivered asap. Or at the very least today. Then I find out it’s not even going to be delivered sometime tomorrow! I believe I will be using a different delivery m... See more

Company replied

Rated 5 out of 5 stars

I chose Giftya to give as a gift because it offers options that allows the recipient to choose how to use the Giftya. The recipient transferred the Giftya I gave her to her checking account. I also li... See more

Company replied

Rated 5 out of 5 stars

Easy process, no problems. We were able to help a family member out from a distance. Had a bad experience w another company buying an e-gift card but you guys have always come through. Thanks!

Company replied


Company details

  1. Corporate gift supplier
  2. Gift shop
  3. Online marketplace

About GiftYa

Written by the company

GiftYa makes sending and receiving digital gift cards easier than ever.

Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.

Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.

You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.

Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.

Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.

Contact info

3.8

Great

TrustScore 4 out of 5

393 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(393)

351 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order. Liked that I could schedule the day of delivery
Seamless order site

26 May 2026
GiftYa logo

Reply from GiftYa

Scheduling your gift card delivery makes life easy for all. Thanks for choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

No comment

Delivering gift card on time

26 May 2026
GiftYa logo

Reply from GiftYa

Quick gift card delivery for the win! Thanks for choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I like sending gifts this way

I like sending gifts this way, especially since I may be late on a birthday or special occasion

27 May 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa to solve for those last minute gifts!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I love using this platform to send gift…

I love using this platform to send gift cards that I would ordinarily have to mail, but these are sent securely to either an email or a cell phone. I’ve never had any hassles or issues using this provider service. One thing to keep in mind is if you’re sending a Visa card is not going to go through the email or telephone number. The recipient must request it to be mailed to them not unless something change recently and guess what she just received the gift card I hit submit. She received it in another state thousands of miles away within five minutes.

1 June 2026
GiftYa logo

Reply from GiftYa

Yay for sparking smiles across the miles with a gift card! We appreciate you choosing GiftYa for instant digital gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I love Giftya

I love Giftya, it's easy to use and the best way for those that you don't know what to buy them.

26 May 2026
GiftYa logo

Reply from GiftYa

Gift cards are the most commonly requested gift, so you're giving them exactly what they want! Thanks for loving GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Reliable

Reliable, quick and easy!

26 May 2026
GiftYa logo

Reply from GiftYa

Easy online gift cards for the win! Thanks for choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy online instructions

Easy online instructions. Emails sent when gift card is sent and opened.
Many types of retailers and restaurants to pick from.

26 May 2026
GiftYa logo

Reply from GiftYa

Choice is great as a purchaser and a recipient! Glad our GiftYa gift card notifications are useful!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

The cards arrived on the date…

The cards arrived on the date requested. I have been scammed on other ecard sites(Amazon) so I appreciate that so far this site hasnt let that happen. They allow me to go through PayPal which is another layer of protection.

26 May 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa and PayPal! We are so happy to hear that your gift cards arrived on the requested date!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

very great !

26 May 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa! We appreciate Ya!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

It’s a quick easy way to send a gift…

It’s a quick easy way to send a gift card to your loved ones or friends

26 May 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa to connect with your loved ones and friends with virtual gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Quick Delivery

Quick Delivery. Sometimes important dates slip my mind. If I remember 'day of, I can remedy it immediately by sending a very much appreciated gift card.

26 May 2026
GiftYa logo

Reply from GiftYa

Check out the schedule feature in GiftYa! You can schedule a future date to send a gift card. Thanks for creating smiles for the important people in your life with a gift card!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I have family out of town

I have family out of town. So easy to send them giftya's. Thank you for making this an easy to use and the out come is great!

26 May 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa to help you connect with your family and spark smiles across the miles!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

I didn't order this to JUDE PARFAIT and…

I didn't order this to JUDE PARFAIT and I don't know anyone called JUDE PARFAIT. I had ordered to a phone number and it is difficult to cancel it. No customer service. Appears like a fraud deal

31 May 2026
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

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