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GiftYa Reviews 

393
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers had a great experience with this company. Customers find the platform easy and convenient for sending gifts, appreciating the simple process for both sender and recipient. Many enjoy features like personalizing gifts with messages and photos, and receiving notifications when gifts are delivered and used. This makes gift-giving simple and provides a wonderful way to surprise loved ones. Though some reviewers found the redemption process confusing, with recipients facing difficulties or being turned away. Many were unhappy about the need to link gifts to a bank account or credit card, which sometimes led to fees or the recipient not receiving the full value [R7-S4, R12-S3,

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the site's ease of use and convenience for... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing satisfaction,... See more

Payment

Consumers find payment to be a frustrating experience, with many reporting issues such as hidden fees and the... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers finding it easy to use and... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing satisfaction, highlighting it as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I sent this to a family member that was unable to use the gift card, due to technical trouble with the email and app. I filed for a refund which I received promptly. Thank you for excellent customer s... See more

Company replied

Rated 3 out of 5 stars

I purchased this hoping it would be delivered asap. Or at the very least today. Then I find out it’s not even going to be delivered sometime tomorrow! I believe I will be using a different delivery m... See more

Company replied

Rated 5 out of 5 stars

I chose Giftya to give as a gift because it offers options that allows the recipient to choose how to use the Giftya. The recipient transferred the Giftya I gave her to her checking account. I also li... See more

Company replied

Rated 5 out of 5 stars

Easy process, no problems. We were able to help a family member out from a distance. Had a bad experience w another company buying an e-gift card but you guys have always come through. Thanks!

Company replied


Company details

  1. Corporate gift supplier
  2. Gift shop
  3. Online marketplace

About GiftYa

Written by the company

GiftYa makes sending and receiving digital gift cards easier than ever.

Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.

Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.

You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.

Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.

Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.

Contact info

3.8

Great

TrustScore 4 out of 5

393 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(393)

351 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy process

Very easy process

10 June 2026
GiftYa logo

Reply from GiftYa

Easy gift cards for the win! Thanks for being a GiftYa customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Received and Given

I received a target gift card from my son through Gift Ya. So I used Gift Ya to give a couple of gift cards in the last couple of months and it has been a fantastic experience. Safe, easy and worth the small service fee.

2 June 2026
GiftYa logo

Reply from GiftYa

Love that GiftYa is helping you and your son stay connected! So sweet of him to send you a Target gift card!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Very easy app to use

Very easy app to use, very easy to send to recipient. Nice wallpapers that you could add.

10 June 2026
GiftYa logo

Reply from GiftYa

Thanks for using the GiftYa app! The predesigned images make it fun!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy to use and track

Easy to use and track.
Timely
Secure.

5 June 2026
GiftYa logo

Reply from GiftYa

Secure gift cards are our passion! Thanks for choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Great transaction

Great transaction. Great experience. Quick delivery. Overall, good. Would recommend!

10 June 2026
GiftYa logo

Reply from GiftYa

Thanks for your review! We are excited to make things great for you with digital gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I really enjoy how easy it is to send a…

I really enjoy how easy it is to send a gift through this platform. The process is simple and convenient, and from the feedback I've received, it seems just as easy and seamless for the recipient to receive and redeem their gift as well.

10 June 2026
GiftYa logo

Reply from GiftYa

Glad GiftYa could make it easy for both you and your recipient! Cheers to easy digital gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 3 out of 5 stars

Its so hard trying to get a gift card

Its so hard trying to get a gift card, I try to put my phone number to send a code but I didn't want to send so I tried a few mins later then it errors out then I contacted them and i guess it wouldn't let me use my phone number, so I had to pay a extra 2 dollars so I can get a code using my text now number.

10 June 2026
Unprompted review
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
We will ensure you get your gift! We aim to offer a safe and secure gifting experience!
Russell (Dir Customer Service)

Rated 1 out of 5 stars

Do not use virtual card option

Do not use the virtual card option you will have nothing but problems with that. I ordered a virtual card 3 days ago and still at this time the recipient has not been able to use it. When contacting the company through messaging you have to deal with an AI individual which is a waste of time. As previously stated do not use the virtual card option

6 June 2026
Unprompted review
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
We will ensure you get your gift! We aim to offer a safe and secure gifting experience!
Russell (Dir Customer Service)

Rated 5 out of 5 stars

Easy to purchase

Easy to purchase
No hassle doing it with my
mobile

4 June 2026
GiftYa logo

Reply from GiftYa

Easy mobile purchases for the win!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Very quick and speedy checkout and card…

Very quick and speedy checkout and card was delivered almost immediately!! Well done giftya!! Will be a returning customer! Way faster than amazon

4 June 2026
GiftYa logo

Reply from GiftYa

Yay for speed in both checkout and delivery for gift cards! Thanks for choosing GiftYa, and we look forward to seeing you again!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Do not use this website to purchase…

Do not use this website to purchase gift cards because all it does is steal your money when you go to active when the recipient goes to activate the card what do you know there’s an error now I’m out $100. This website is a scam.

8 June 2026
Unprompted review
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
We will ensure you get your gift! We aim to offer a safe and secure gifting experience!
Russell (Dir Customer Service)

Rated 5 out of 5 stars

I had to leave for a work trip and…

I had to leave for a work trip and Giftya was a simple and easy way to show my loved ones I care from so far away. Being able to include a thoughtful message and customize the picture was truly a cherry on top.

3 June 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa to connect with loved ones and spark smiles with customized digital gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Quick delivery

26 May 2026
GiftYa logo

Reply from GiftYa

Glad GiftYa was able to deliver your digital gift card quickly!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

scam horrible dont buy

3 June 2026
Unprompted review
GiftYa logo

Reply from GiftYa

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service

Rated 5 out of 5 stars

Easy to purchase and low fee …

Easy to purchase and low fee it would be helpful if mailing the card didn’t take so long !

2 June 2026
GiftYa logo

Reply from GiftYa

We typically print and ship physical gift cards same day. Unfortunately, the USPS mail is not always fast. Thanks for being a customer and choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

DO NOT USE THIS WEBSITE! IT IS A SCAM!

I ordered an Amazon gift card to send to myself because my card wasn't working but they were not explicit about their self-gifting policy. I have requested a refund multiple times and they have claimed that a live agent will be with me in 30 min. It's been 4 hours. DO NOT USE THIS WEBSITE!

7 June 2026
Unprompted review
GiftYa logo

Reply from GiftYa

We apologize for any inconvenience. In review of this case, our support team has refunded the card value. Please contact us if you have any questions. support@giftya.com

Rated 1 out of 5 stars

My gift card never came

My gift card never came

2 June 2026
GiftYa logo

Reply from GiftYa

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service

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