I sent this to a family member that was unable to use the gift card, due to technical trouble with the email and app. I filed for a refund which I received promptly. Thank you for excellent customer s... See more
Company replied
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Review summary
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I purchased this hoping it would be delivered asap. Or at the very least today. Then I find out it’s not even going to be delivered sometime tomorrow! I believe I will be using a different delivery m... See more
Company replied
I chose Giftya to give as a gift because it offers options that allows the recipient to choose how to use the Giftya. The recipient transferred the Giftya I gave her to her checking account. I also li... See more
Company replied
Easy process, no problems. We were able to help a family member out from a distance. Had a bad experience w another company buying an e-gift card but you guys have always come through. Thanks!
Company replied
Company details
About GiftYa
Written by the company
GiftYa makes sending and receiving digital gift cards easier than ever.
Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.
Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.
You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.
Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.
Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.
Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.
Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.
You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.
Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.
Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.
Contact info
495 Mansfield Avenue, 15205, Pittsburgh, United States
- (866) 352-9437
- support@giftya.com
- giftya.com
3.8
Great
393 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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It was so easy!
7 June 2026
Reply from GiftYa
Easy online gift cards for the win! Thanks for choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)
Took my money
Took my money, didn’t let me redeem it. Terrible I hope they go out of buisiness. Worst gift card company oat. Not even kidding.
6 June 2026
Unprompted review
Reply from GiftYa
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)
It’s really not that important as long…
It’s really not that important as long as it keeps working well!
1 June 2026
Reply from GiftYa
Thanks for choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)
Reply from GiftYa
Quick and easy for the digital gift card win! Thanks!
- Tiffany R. (Dir. Consumer Experience)
Happy customer
I like Giftya it’s easy to use, especially if you don’t have time to mail out a gift card, but you have to pay a fee which is ok and I love it!!! You can send a record or you can send pictures which I love. Keep up the good work.
5 June 2026
Reply from GiftYa
Thanks for choosing and using GiftYa for digital gift cards! Appreciate Ya!
- Tiffany R. (Dir. Consumer Experience)
I love this company for sending gifts…
I love this company for sending gifts for any occasion. It's super fast and goes straight to the cell phone. Notifications on when the gift was received and opened.
26 May 2026
Reply from GiftYa
Being able to text a gift card is so convenient! And glad the notifications are helpful Thanks for choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)
The process of sending a gift card was…
The process of sending a gift card was super easy. I love that you can schedule the date at a later time than when the card was purchased. I was notified when it was delivered, opened, and used. Very handy. Will use giftya again!
26 May 2026
Reply from GiftYa
Glad the notifications were useful, and being able to schedule a gift card send is a fan favorite! We appreciate Ya!
- Tiffany R. (Dir. Consumer Experience)
There were not clear communications to…
There were not clear communications to the receiver as to how to use the giftya.
When I (the sender) tried to help, it was also not clear how to fix the problem.
Although there were several options to choose from when needing help, the option that I needed to address our problem was not given as an option.
26 May 2026
Reply from GiftYa
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)
Horrible experience
Horrible experience. Cards don't let n tou know befire hand that some cards wint have email giftcard options. So your recioient gets stuck with a choice of trading it for another merchant card that also has no egift card option. All along giftya charges recipient $1 for every card trade attemot.
4 June 2026
Reply from GiftYa
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)
Reply from GiftYa
Thanks for the feedback! GiftYa is here for your online gift card needs!
- Tiffany R. (Dir. Consumer Experience)
It’s not sending right away
4 June 2026
Reply from GiftYa
We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service
Excellent ,easy and fast service
30 May 2026
Reply from GiftYa
Thanks for choosing GiftYa! We love to make online gift cards fast and easy!
- Tiffany R. (Dir. Consumer Experience)
Reply from GiftYa
We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service
Reply from GiftYa
Thanks for choosing GiftYa for an instant digital gift card!
- Tiffany R. (Dir. Consumer Experience)
Sending gifts via your site is quick…
Sending gifts via your site is quick and easy. Unfortunately, some recipients have had difficulty "opening" the gift. Wish it was a little simpler for those who are not tech savvy. Some have even gone to restaurants with the text and been turned away because they have to convert it.
3 June 2026
Reply from GiftYa
Thank you so much for this feedback, which I have shared with our product team. We always want to be even better, and customers like you help us get there!
- Tiffany R. (Dir. Consumer Experience)
Simple and easy to use
Simple and easy to use. Thank you very much. Have a great week Sharon.
3 June 2026
Reply from GiftYa
Thank Ya! Glad GiftYa could deliver simple and easy gift cards online!
- Tiffany R. (Dir. Consumer Experience)
Reply from GiftYa
Fast and easy for the gift card win with GiftYa! Thanks for being a customer!
- Tiffany R. (Dir. Consumer Experience)
Reply from GiftYa
Glad you got to work with our rockstar GiftYa staff!
- Tiffany R. (Dir. Consumer Experience)
Super Easy Process
2 June 2026
Reply from GiftYa
Glad GiftYa could make the gift card process easy!
- Tiffany R. (Dir. Consumer Experience)
Reply from GiftYa
Options are great for both gift card purchasers and recipients! Win, win!
- Tiffany R. (Dir. Consumer Experience)
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