It was really easy to take out this travel insurance policy. It will suit my needs perfectly, hopefully I will have great holidays this year knowing I will be covered for most eventualities. Unfortun... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Got my yearly travel insurance last week from Gigasure. I am very pleased with the nice gentlemen on the phone. He was very patient, polite and explained my options in a knowledgeable manner. Als... See more
Company replied
My husband and I recently had to cancel a trip to Australia because our grandson was born extremely prematurely and was very poorly. The staff at Gigasure were so understanding and the online claim pr... See more
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Brilliant, logical layout and easy to navigate app. Can update medical conditions easily via the app. Or if you prefer, telephone very helpful Customer Service (with callback request) and at n... See more
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Company details
- #74 of 140 best companies in Insurance company
- #40 of 65 best companies in Travel Insurance Company
Written by the company
At Gigasure, we believe Travel Insurance should adapt to your journey, not the other way around. That’s why we offer customisable Travel, Backpackers, Car Hire Excess Insurance and Van Hire Excess Insurance, allowing you to tailor your cover by adding or removing benefits to match your specific needs and budget. With the Gigasure app, we put control in your hands, enabling you to easily manage, purchase, and Boost your policy mid-term. Gigasure is innovating the travel insurance industry, redefining how insurance is delivered and experienced providing added value for the end user. With flexible, customisable policies, real-time parametric benefits through GigaShield, and a powerful, user-friendly app, Gigasure empowers UK travellers to take control of their journeys. From on-demand cover upgrades to instant payouts for flight and baggage delays, we’ve built a smarter, tech solution that simplifies policy purchasing and management. By blending digital tools with a deep understanding of modern travellers’ needs, Gigasure is leading the way in making travel protection safer, more seamless, and more responsive than ever before. Explore the world confidently with Gigasure, knowing you have reliable, responsive insurance that truly understands your needs.
Gigasure, your travel companion
Written by the company
- Our Products:
- Travel Insurance. Backpacker Insurance. Car Hire Excess Insurance. Van Hire Excess Insurance.
- The Gigasure app empowers you to:
- Get quote and buy Travel Insurance in quick steps. Manage your policy. Access, activate and use your GigaShield Flight Delay and Baggage Delay benefits. Easily Boost your existing policy. Renew your policy seamlessly with just a few taps in the Gigasure app. Reach our friendly Customer Care Team instantly. View and download your insurance documents on the go. Submit claims quickly and with ease.
- Post-purchase Boosts:
- Adventure Sports and Activities. Cruise cover. Extended Travel Disruption. Winter Sports. Golf cover. Business travel
- GigaShield - Travel Disruption Benefits:
- GigaShield Flight Delay provides you with access to an airport lounge or prompt cash payment if your flight is delayed by 3 hours or more. GigaShield Baggage Delay provides you with a prompt cash payment when you enter your airline Property Irregularity Number (PIR) into the Gigasure app, if your airline baggage does not arrive.
Contact info
3rd Floor, Fitzalan House, Fitzalan Court, CF24 0EL, Cardiff, United Kingdom
- 020 4587 2875
- customercare@gigasure.com
- gigasure.com
Travel worry-free with Gigasure
4.6
Excellent
2K reviews
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These service is easy to use and I…
These service is easy to use and I would recommend to anyone requiring this kind of insurance.
Mr T Blacker
16 April 2026
Reply from Gigasure
We're happy to hear that our service was easy to use for your insurance needs. We appreciate your recommendation and thank you for your positive feedback.
The Gigasure Team
The price of your insurance,I didn’t…
The price of your insurance,I didn’t hesitate to book another year,didn’t even bother to look around
23 April 2026
Reply from Gigasure
We're happy to hear that you found our insurance price agreeable and decided to stay with us for another year! We appreciate your continued business and trust.
The Gigasure Team
Reply from Gigasure
We appreciate your feedback and are glad the online process was simple and the price reasonable for you.
The Gigasure Team
Everything was straight forward no…
Everything was straight forward no problems only thing i had problem with is trying to print documents off as a backup don't trust all these apps but did it eventually
23 April 2026
Reply from Gigasure
We're glad you found everything straightforward. We appreciate your feedback regarding printing documents and acknowledge your concerns about trusting apps. Thank you for your review!
The Gigasure Team
Good Customer Service
Had to make a change on the policy as we had inputted the wrong DOB.
I contacted them and without fuss or admin charge the amendments were made and policy re issued.
Good customer service.
16 April 2026
Reply from Gigasure
We appreciate you bringing this to our attention. We're happy to hear that we could efficiently correct the date of birth on your policy and reissue it without any extra charges. Thank you for acknowledging our customer service.
The Gigasure Team
Reply from Gigasure
We appreciate your feedback and are so glad it was easy and quick to arrange and that you found value for money.
The Gigasure Team
Easy to choose policy and great price…
Easy to choose policy and great price for someone with health issues
4 April 2026
Reply from Gigasure
We're happy our easy policy selection and great pricing helped you, especially with your health issues. Thank you for sharing your positive experience.
The Gigasure Team
Best dealEasy to navigate the application.I…
Easy to navigate the application.I found the price to be the best on the market of the product I purchased.
22 April 2026
Reply from Gigasure
We appreciate you sharing that the application was easy to navigate and that you found our price to be the best for the product you purchased.
The Gigasure Team
Stressless.
I went on a comparison site , Gigasure came up first clicked on it , reviewed the items of insurance , filled out the questionaire , took about 2mins ,paid for it . One of the easiest thing I have ever done , very easy process for some one who thinks a mouse is something you find in a field , seriously I found it stress free and simple to do . It was also a good price and covered all the things I needed to insure.
23 April 2026
Reply from Gigasure
We're happy to hear that the process was so easy and stress-free for you. It's great to know that you found a policy that met your needs at a good price. Thank you for sharing your positive experience!
The Gigasure Team
Easy straight forward renewal
Easy straight forward renewal. A bit more expensive than other insurer
23 April 2026
Reply from Gigasure
We appreciate your feedback and are glad the renewal process was easy. We'll review our pricing to ensure we remain competitive in the market.
The Gigasure Team
Was so easy and fast to set up
Was so easy and fast to set up , great price for annual insurance , second time insuring yourselves
15 April 2026
Reply from Gigasure
We're so glad it was easy and fast to set up your annual insurance and that you found a great price. We appreciate you choosing us again for your insurance needs!
The Gigasure Team
Reply from Gigasure
We appreciate you sharing that our services were easy to use and the price was right. Thank you for your review!
The Gigasure Team
Reply from Gigasure
Thank you for your kind review! We really appreciate you taking the time to share your positive experience with us.
The Gigasure Team
Price and the cover I wanted
16 April 2026
Reply from Gigasure
We're happy to hear that you found the price and cover you wanted. Thank you for your positive feedback; we appreciate it.
The Gigasure Team
Easy to order but you got the second…
Easy to order but you got the second persons name incorrect and it took quite a few days for it to be corrected.
Good policy though
16 April 2026
Reply from Gigasure
We appreciate you bringing this to our attention. We regret that there was an error with the name and that it took a few days to correct. We value your feedback.
The Gigasure Team
Never get the log in code straightaway
16 April 2026
Reply from Gigasure
We are sorry you have been experiencing difficulties logging in. We’ve investigated this for you and some email providers experience slower response times than others, resulting in the one time passcode arriving slightly later. We hope you were able to log in and are here to help.
The Gigasure Team
Addition of cruise cover
Adviser listened to what I needed which was to add on cruise cover to my policy. He advised me of the cost provided a quote and emailed this to me. Very happy with the service provided.
23 April 2026
Reply from Gigasure
We're happy to hear that our advisor listened to your needs and provided you with cruise cover options. We appreciate you taking the time to share your positive experience with us.
The Gigasure Team
Reply from Gigasure
We're happy you received good service and price! We appreciate you sharing your positive experience.
The Gigasure Team
Reply from Gigasure
We're so glad you found our site easy to navigate and the price competitive. Thanks for your positive feedback; it means a lot to us.
The Gigasure Team
Travel Insurance
The quote was very reasonable , easy to navigate and not too many questions asked.
I liked the fact you can add it to your wallet , so you do not need to print and travel with more paperwork.
Very convenient
23 April 2026
Reply from Gigasure
We're happy to hear that you found the quote reasonable and easy to navigate. It's great to know you appreciated the convenience of adding it to your wallet. Thank you for your positive feedback!
The Gigasure Team
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