Giig Reviews 360

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its intuitive design and user-friendly interface, making it easy to navigate and highly effective for their needs. Many highlight the excellent customer service, with staff being responsive, helpful, and genuinely open to feedback, often going above and beyond to assist users. The value for money is frequently mentioned, with consumers finding it a cost-effective solution that streamlines their processes and saves time. Some people also felt that while the CRM is generally easy to use, it has some limitations, though it remains perfectly sufficient for most small agencies. Additionally, one reviewer initially found the platform wasn't for them after six months of use.

What people talk about most

User experience

People report positive experiences with user experience, consistently praising the platform as intuitive,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness and responsiveness.... See more

Website

Customers consistently note positive experiences with the website, highlighting its intuitive design and ease... See more

Value for money

Consumers express high satisfaction with the value for money, often highlighting the cost-effectiveness and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting its excellence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The free features were a game‑changer for me. I launched my agency and used a surprisingly powerful ATS without spending anything upfront. The freemium tools gave me everything I needed to start recru... See more

Rated 5 out of 5 stars

The team at Giig has created an excellent platform. Everything does what it's supposed to do, it's easy to use and is constantly evolving and gaining new features. As a recruiter I have used countle... See more

Rated 5 out of 5 stars

When I made the decision to launch my own recruitment agency, finding the right CRM/ATS was a top priority and I honestly can’t recommend Giig enough. The platform has everything I need: it’s i... See more

Rated 5 out of 5 stars

After months of searching for the right CRM—endless demos of overly complicated and expensive options, and exhausting hours online—I finally gave YouTube’s "Top Ten Recruitment CRMs" a last-ditch shot... See more


Company details

  1. Applicant Tracking System
  2. Recruiter
  3. Recruitment
  4. Software Vendor

Written by the company

The Recruitment CRM Supporting SME Agencies Against The Recruitment Goliath's!! Giig is a Recruitment ATS/CRM built for the SME agencies.. Enterprise CRMS are complicated, expensive and will look to lock you into a long term contract. The Giig platform is simple, easy to get onboard with, has no long term contracts and even has a 100% Free Forever version for Recruitment Founders. Try the Free Forever Recruitment ATS/CRM by heading to https://giighire.com/


Contact info

4.9

Excellent

TrustScore 5 out of 5

360 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I found Giig via Chat GPT…

I found Giig via Chat GPT recommendations, and I’m glad I did. For me Giig is a no nonsense platform designed for recruiters that want to have a layout and features that actually matter, and not a load of bells and whistles the over complicate everything. The customer support is also top tier and problems are solved very quickly and efficiently. I would highly recommend giving the platform a go!!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

My Experience With Giig

With Giig, I have a free platform for hiring as a freelance recruiter. I post jobs on the career page, and they get published on multiple job boards. This improves my recruitment operations. Kudos to the Giig Team.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. I came across Giig by accident, but glad I did.

Ideal customer is for a growing recruitment company who is looking for all the key things to be able to track your candidates, customers and pipeline.

I was using Hubspot before, and it wasn't recruitment friendly, so I am a happy customer. So far so good.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Real Time Service, Real Solutions!

A big shout-out to Luke, not just the founder of Giighire, but a hands-on leader who personally picks up the phone when you need support. I ran into an issue while onboarding a new team member, and Luke provided real-time assistance that kept disruption to an absolute minimum. He didn’t just fix the problem; he listened, understood the context, and ensured the solution aligned with my business needs.
I wholeheartedly recommend Giighire to any startup recruitment agency looking for a platform that’s both cost-effective and refreshingly easy to use. It’s a smart, streamlined solution that doesn’t compromise on functionality or support. In a market full of overpriced platforms that often complicate a recruiter’s life, Giighire stands out. It’s the real gig.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Halved our time spent on hiring

Excellent product for candidate selection and mass parsing of CVs. As a small company the hiring process can be super time costly usually, and almost impossible to fairly organise all candidates correctly. Gigg has helped us easily halve the time we spend on hiring.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

they never approved our posted jobs on…

they never approved our posted jobs on their site.
support never got back to us.

8 August 2025
Unprompted review
Giig logo

Reply from Giig

Hi Jon,

Sorry to hear about your bad experience here.. I've just had a look at the situation because we try our best to reply to everyone who reaches out with support issues...

From the emails I can see you reached out to us on Friday the 18th of April at 22:00 UK time regarding an issue you were having with a link from Rewardful, which is a 3rd party tool we use for our affiliate scheme.

We then replied to you the next day on Saturday the 19th of April to try and help with this issue and explain that rewardful has both the option to create a link and to create a code. Most of our affiliates find that the process of creating a code can work well alongside the affiliate link...

On Saturday the 19th we did ask to see the link you're using to see if we can help to figure out why it wasn't working for you. I don't believe we have received a reply to that email. I can check again just to make sure we haven't missed anything because we try our best to get back to everyone's issues!

Please let me know if you would like our help looking into this because we're still happy to pick it up again if you're struggling :)

Rated 5 out of 5 stars

Giig--an all in one, user-friendly ATS

Giig is an amazing platform especially for start-ups and for recruitment freelancers. This is a great platform tailored to each needs and an easy to use ATS.

13 August 2025
Unprompted review
Giig logo

Reply from Giig

Thank you for leaving us a review Ice!

Rated 5 out of 5 stars

Great product constantly being updated…

Great product constantly being updated with new features. Very personal service and cant fault Luke for the switchover. Some teething problems with data, but Luke and Giig went above and beyond to ensure pain free transition. Highly recommend

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Giig all the way!

When I made the decision to launch my own recruitment agency, finding the right CRM/ATS was a top priority and I honestly can’t recommend Giig enough.

The platform has everything I need: it’s intuitive, feature-rich, and extremely user-friendly. I started on the free version during setup, but upgrading quickly became a no-brainer, the value for money is outstanding.

A huge shout-out to Luke and Andy for their top class support. They’re always available when needed and genuinely open to feedback, constantly working to improve the platform. It’s clear that Giig isn’t just great now, it’s only getting better.

Highly recommend!

6 August 2025
Rated 5 out of 5 stars

Amazing recruitment platform

The platform has been very useful for my business. I have been able to control and monitor the recruitment processes and it is very fiendly and has an excellent tools and options to manage the candidates easely. This allows us to work more efficiently, effective and give our candidates a better experience.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic!

As a new recruitment agency starting out in Frome, Somerset - we were introduced to Giig via the Team Network. We have been SO IMPRESSED so far! Giig is easy to use, effective and has everything you need for a recruitment agency to function at it's highest. Couldn't find any fault with the system at all. If you are a new recruitment agency starting out or an existing agency wanting to upgrade your CRM system - Giig is the way to go. I would also add that the team at Giig are super helpful and friendly and nothing is too much trouble for them. All in all, a massively positive experience. Huge thank you to Andy and the team at Giig for a super smooth and rewarding process.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Recruitment Software!

I tried out several other ATS/CRMs before landing on GiigHire and I am so pleased I did. After trying out the Free Forever package, which is fantastic and has many features that others charge for, I signed up for Giig Plus as the LinkedIn Chrome Extension is invaluable for my business.
The support from the Team is fantasic and Luke was excellent in helping me build a new website, something I had put off for a while and I'm really happy with the results.
The Team are constantly updating or adding new features and its all brilliant!!!!

18 July 2025
Unprompted review
Rated 5 out of 5 stars

A great product that saved time and money

A great product at a very competitive price with flexibility. The team are really good guys, always on hand to support. The platform itself is user friendly, with all the functions you need, Giig saved my business time and money. The developments in the pipeline are only going to improve what is a good product. would definitely recommend.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Great system & team

Great experience so far, Andy & the guys have been so helpful. There were no pushy sales, just a conversation and a demo & my choice to sign up. As a solo recruiter, its a great system. Three different options for affordability, but I would say if you can take the top package, do it! It has so many features for solo/ small recruitment companies. SO easy to use, and the guys are constantly upgrading the system with more tools/features. They are also on hand for any queries, all so friendly & so helpful. Would definitely recommend! It has completely changed the way I am working 6 months in and allowed me to move away from google sheets!

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Giig stands above the rest

The team at Giig has created an excellent platform. Everything does what it's supposed to do, it's easy to use and is constantly evolving and gaining new features. As a recruiter I have used countless candidate and client tracking software but Giig stands above the rest not least because of it's owner and founder, Luke. Luke is always on hand to help or guide new users and is always listening to feedback to grow Giig into something brilliant.
Keep up the great work, Luke and the team!
#Giig4ever

14 July 2025
Unprompted review

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