Ginger Energy Reviews 

Leanne Pearson Was great very helpful with my situation and answered all the questions I had she was great

Fantastic service from Ricky. Was patient and very helpful throughout and helped find a resolution to my problem.

I spoke to Leanne Pearson at Ginger Energy today. She answered the phone very promptly and was really helpful and quickly gave me all the information I needed to resolve my query. She was also patient and friendly and has a lovely phone manner. We ended up having a a bit of a laugh as well! All round excellent service, thank you!

I honestly can’t thank Rickie Joseph from Ginger Energy enough. After my supplier was changed in January, I wasn’t contacted until August and was then sent invoices for eight months, which was quite overwhelming.

From my very first conversation with Rickie, I felt that I was in safe hands. He was incredibly patient, kind and understanding, and explained everything in a way that was easy to understand. He arranged a payment plan for me and even stayed with me while I logged into my account, patiently showing me how everything worked.

Rickie genuinely went above and beyond to help me, and I really appreciated his kindness and patience.

One of the best customer service experiences I’ve ever had.
Rickie you are a star! ⭐️⭐️⭐️⭐️⭐️

Saba Williams from Ginger Energy’s billing team was incredibly empathetic and helpful. She listened carefully to my concerns, treated me with kindness and understanding, and went the extra mile to arrange a concession for me. Her professionalism and compassion made a real difference, and I truly appreciate the excellent customer service she provided.

Prompt service , Sabah replied quickly

Rickie J was so very helpful… what a star… thank you Rickie…

Thanks much to Anna Bennet for her continuous support so far .
Keep up the best work always !

Rickie Joseph was extremely helpful and patiently took me through the portal functions and answered my questions politely and thoroughly - thank you Rickie.

Ricky Joseph was extremely helpful and patient dealing with our query.

Daniela was really quick with her reply. And very reassuring

Ms. Anna Bennett has filled our request in a timely manner and we are very grateful for that.

Daniela Grunte Was really clear and sent me all the information i needed timely

Ricky provided a very positive experience. He was gentle, polite, and professional throughout. He explained everything clearly and made sure I understood everything. I really appreciated his kind and respectful approach. Excellent service — thank you, Ricky!

I spoke with Rickie Joseph he was very polite and kind, solved my login issue. Thanks for his help. He listen to my issue he did it quickly.
Thanks for your help.

Lovely service, Rickie was so helpful

New energy provider for my property. Contacted their billing team and Rickie was fantastic and very helpful. I setup my account, paid the balance and all sorted. Rare you ring and number and talk to the right person first time.