This was our first cruise and we discussed with Geoff our requirements which led to his recommendation for Celebrity. He fully explained the pros and cons of the major cruise lines and we could not ha... See more
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Written by the company
Ginge Tours & Travel and Mendip Travel are independent, fully protected travel companies run by Geoff (a former Assistant Chief Constable) and Jo (a former NHS clinician). We offer honest advice, great value, and a personal service you simply won’t find with a call centre or faceless online brand. We book everything from beach breaks and cruises to complex touring holidays, ski trips, luxury escapes and once-in-a-lifetime adventures. We work with trusted ABTA and ATOL-protected suppliers and are proud members of Protected Trust Services — giving you complete financial peace of mind. Our customers deal directly with us from first enquiry to homecoming. That means no passing you from team to team, no hidden fees, and clear, transparent communication at every step. Ginge Tours serves customers across the UK, with a strong focus on the Emergency Services and NHS. Mendip Travel is our sister brand, dedicated to our local community in Somerset and the Mendip Hills, offering long-haul, luxury and cruise holidays from regional airports, with added extras like reduced parking. Between both brands, we bring experience, integrity and award-winning service — backed by over 125 five-star reviews and the promise that we’ll always put our customers first.
Contact info
Rickford, BS40 7AH, Bristol, United Kingdom
- 07786 748070
- geoff@gingetours.co.uk
- gingetours.co.uk
Excellent holiday experience from start to finish
Excellent holiday thanks to the first rate organisation and communications from Ginge Tours. Everything, from the initial enquiry, booking, follow up communications, welcome on arrival and accommodation to the tours and check out at the end was done with the customer's comfort and satisfaction top of mind. I can't rate the whole experience highly enough and will definitely be using and recommending Ginge Tours in future.

Reply from Ginge Tours Ltd / Mendip Travel
Another great holiday arranged by Ginge…
Another great holiday arranged by Ginge Tours. Hassle free travel at a competitive price. Already looking forward to our next trip also booked through Ginge Tours.

Reply from Ginge Tours Ltd / Mendip Travel
First class
Geoff was extremely competitive and provided excellent advice and efficient service from the first point of contact right through to our return home from a wonderful holiday. We cannot fault 'Ginge Tours' and would recommend their services unreservedly.

Reply from Ginge Tours Ltd / Mendip Travel
Far East holiday
I would highly recommend Geoff and Ginge tours. We have just come back from a holiday in the far East which needed to include three different destinations for each weekend. Geoff was great, understood what we needed and booked some great hotels which were of a high standard. I would highly recommend Geoff and would look to use him again in the future.

Reply from Ginge Tours Ltd / Mendip Travel
Highly recommended
Really easy booking process with some free added extras. Great communication with Geoff, and I have already recommended the company to several colleagues.
Fantastic holiday, great hotel and the whole process was really professional

Reply from Ginge Tours Ltd / Mendip Travel
Superb short break for some winter sunshineWhat a superb holiday we’ve just…
What a superb holiday we’ve just returned from. Everything organised for us even down to the assisted flying for my elderly mother. I highly recommend ginge tours as they listen to what you want for your holiday and ensure everything runs smoothly from start to finish. Excellent communication and real value for money. We’ll be booking again!
Geoff at Gingetours was perfect for us
Geoff at Gingetours was perfect for us. He arranged our trip to Rome, flights, hotel, fast track at security, private transfer to our hotel. He was on the end of the phone at any time to answer any queries we had. His recommendations for the hotel and tours was spot on. We've already booked our next trip with him.

Reply from Ginge Tours Ltd / Mendip Travel
Land of the rising sun tour
Ginge tours helped us to find our perfect holiday/ guided tour of Japan.
We really didn’t have a clue where to start so Geoff narrowed it down to a few trips for us to choose from after asking us some questions. Our guided tour was booked with Travelsphere and we couldn’t fault it. Will definitely be using Ginge tours & Travelsphere again 😎
Individual needs absolutely met!
I needed a very specific location that main tour operators didn’t cover. Ginge Tours found the perfect flights, hotel and transfers. It all went like a dream which eased my anxiety of travelling alone. Excellent and personal service that I will be using frequently m now on. Thank you

Reply from Ginge Tours Ltd / Mendip Travel
Rugby World Cup Booking
Geoff booked our hotel in Lille a year ago for the Rugby World Cup in France .
It was an amazing hotel and the room was fab , being in mind that 50k people descended on Lille and the availability was tricky ! A reasonable price too 🥳 defo recommend booking through Geoff !! Fab service …

Reply from Ginge Tours Ltd / Mendip Travel
I would highly recommend Geoff and…
Ginge Tours if you are planning a holiday.
Our experience has been nothing short of perfect. We gave Geoff short notice but everything from airport transfers, hotels and all information and documentation needed was handled and provided with precision which made our travel completely hassle free. It left us with nothing but the time to relax and enjoy our holiday.
So, no more hours on the Internet trying to figure the where and the how's it will be a call to Ginge Tours for all travel from now on!
As my husband said so many times on this holiday...thanks for the WOW Geoff 👌 👏

Reply from Ginge Tours Ltd / Mendip Travel
Jersey
We have just returned from a few days in Jersey booked through Ginge Tours. We appreciated the hassle being taken out of our planning - from priority boarding at the airport, car parking and recommendations about what to do when we were there. We would like to thank Geoff and would recommend his service to all; we are looking forward to booking our next Ginge Tours getaway!

Reply from Ginge Tours Ltd / Mendip Travel
Ginge Tours
Ginge Tours
I contacted Geoff after a recommendation from a friend. Right from the off I was impressed by his knowledge and professionalism. After asking what we were looking for he provided a number of options all of which were competitively priced. Following our booking he remained in regular contact giving updates when required. We had a lovely, problem free well organised holiday. I would not hesitate in recommending his services. Thanks Geoff

Reply from Ginge Tours Ltd / Mendip Travel
Just returned from a fantastic holiday…
Just returned from a fantastic holiday in Kenya. Geoff was able to meet our particular needs and create an itinerary that maximised our experience in the time we had. Every detail was thought of, from transfers to hotels and Geoff was readily available for any last minute concerns. I have no hesitation in recommending them and will definitely be booking our next trip with Ginge Tours.

Reply from Ginge Tours Ltd / Mendip Travel
Last minute change - no problem!
Having booked us a holiday to Prague and Berlin, a severe ankle injury forced us to change our plans and look for an alternative with less walking at short notice. We knew where we wanted to go but Geoff was away at a music festival for the weekend - that didnt stop him sitting in the festival field with his laptop and booking it for us though! Many thanks!

Reply from Ginge Tours Ltd / Mendip Travel
Fabulous holiday in Portugal thanks to…
Fabulous holiday in Portugal thanks to Geoff@GingeTours - organised and booked within a couple of emails, great personal service, will definitely use again and recommend to everyone. Thanks Geoff

Reply from Ginge Tours Ltd / Mendip Travel
Geoff is a holiday hero
Geoff is a holiday hero! after my original holiday was cancelled by the operator Geoff had me a new holiday booked and sorted within days!
communication was top notch and couldn't ask for more. explained everything i needed to do that he couldn't do for me (visa etc).
I am a picky traveller and Geoff was understanding and worked with me and my requirements.
definitely will be using him again

Reply from Ginge Tours Ltd / Mendip Travel
Ibiza all inclusive trip
Awesome job by Geoff, very responsive and quick to sort out any issues and better value than any of the others we looked at. Would definitely use Ginge tours again

Reply from Ginge Tours Ltd / Mendip Travel
Geoff you are a genius !
Geoff you are a genius !! Despite a late cancellation he worked tirelessly to sort a family of 6 out and got us a great deal .. please use Geoff and Ginge Tours .. superb service 👏👏

Reply from Ginge Tours Ltd / Mendip Travel
A Paris celebration
Geoff made an excellent job of arranging a short-notice trip to Paris to celebrate our Silver Wedding Anniversary.
My husband is disabled and was still recovering from an eye operation. We wanted to make sure that the arrangements would be suitable and as stress-free as possible.
We liked the fact that Ginge Tours are local and that Geoff was offering a personal service.
Whilst Geoff could not get the dates we wanted at our preferred hotel, he quickly came up with some other options for us to choose from in the same locality.
Geoff also arranged all the rail travel, including booking "Special Mobility Assistance", which we didn't even know existed. This showed that he understood my husbands' disabilities.
Throughout the booking process, Geoff kept us informed of how things were going.
We were very impressed with the attention to detail and the fullness of the information contained on the itinerary.
When we encountered a problem with our hotel room, we called Geoff and he immediately helped to sort things out. We particularly like the fact that Geoff makes himself available 24/7 to help his customers.
Overall, we found Geoff provided a very professional, customer-focussed service. We have no hesitation in thoroughly recommending Ginge Tours and will use them again in the future.

Reply from Ginge Tours Ltd / Mendip Travel
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