This was our first cruise and we discussed with Geoff our requirements which led to his recommendation for Celebrity. He fully explained the pros and cons of the major cruise lines and we could not ha... See more
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Written by the company
Ginge Tours & Travel and Mendip Travel are independent, fully protected travel companies run by Geoff (a former Assistant Chief Constable) and Jo (a former NHS clinician). We offer honest advice, great value, and a personal service you simply won’t find with a call centre or faceless online brand. We book everything from beach breaks and cruises to complex touring holidays, ski trips, luxury escapes and once-in-a-lifetime adventures. We work with trusted ABTA and ATOL-protected suppliers and are proud members of Protected Trust Services — giving you complete financial peace of mind. Our customers deal directly with us from first enquiry to homecoming. That means no passing you from team to team, no hidden fees, and clear, transparent communication at every step. Ginge Tours serves customers across the UK, with a strong focus on the Emergency Services and NHS. Mendip Travel is our sister brand, dedicated to our local community in Somerset and the Mendip Hills, offering long-haul, luxury and cruise holidays from regional airports, with added extras like reduced parking. Between both brands, we bring experience, integrity and award-winning service — backed by over 125 five-star reviews and the promise that we’ll always put our customers first.
Contact info
Rickford, BS40 7AH, Bristol, United Kingdom
- 07786 748070
- geoff@gingetours.co.uk
- gingetours.co.uk
Springsteen in Zurich
I asked Geoff if he could arrange a trip for my wife and I to Zurich, Switzerland so we could attend the Bruce Springsteen Concert taking place there on 13/6/23...... to complicate matters I asked if it was possible for us to fly to Milan spend a few days there and then travel by train to Zurich for a couple of nights before returning to Milan to fly home.
I have to say Geoff did an amazing job sourcing Flights, Train tickets and providing details of suitable Hotels for us to choose . The whole trip went like clockwork and we had a fabulous time we had 4 nights in total in Milan and 2 nights in Zurich encompassing 3 Hotels each of which were excellent
The most impressive thing about 'Ginge Tours' is the personal attention Geoff provides from the 'itinerary package' you receive to the high level of communication from Geoff throughout the process. He is always available to answer any queries and is happy to be on hand should we have experienced any difficulties whilst on the trip...... needless to say we had no issues whatsoever and my wife and I both feel this was down to Geoff's meticulous planning.
I have no issues whatsoever in using Ginge Tours again and have already recommended him to my friends and family

Reply from Ginge Tours Ltd / Mendip Travel
A great personal service
A great personal service from Geoff, made booking our next holiday so straightforward.
Really refreshing to be able to speak and deal with a human being rather than being funnelled towards a website or app.
No hesitation in recommending Ginge Tours to family and friends.

Reply from Ginge Tours Ltd / Mendip Travel
Great service from Geoff at Ginge tours
Great service from Geoff at Ginge tours
Took care of everything for our holiday at Furteventura
A very good experience

Reply from Ginge Tours Ltd / Mendip Travel
Personalised travel consultant
I set Geoff and Ginge Tours a travel challenge. I wanted a trip to Berlin, that includes flights and accommodation and most importantly tickets to see Elton John in the Mercedes Benz arena on the 2nd night we were there.
The experience offered and delivered was incredible and beyond mine and anyone's expectations. The flights were at times I wanted. The accommodation couldn't have been better located and Geoff must have worked hard to find it for us. He of course also some excellent seats for the concert.
Outstanding personalised service by Ginge Tours!

Reply from Ginge Tours Ltd / Mendip Travel
Geoff provided service from the point…
Geoff provided service from the point of first contact.
His personal service and communication cannot be faulted.
I cannot recommend Gingetours highley enough!
Thanks
Dean

Reply from Ginge Tours Ltd / Mendip Travel
Portugal Golf Trip
Geoff and his team made booking our recent company golf trip so easy and hassle free. Nothing was too much trouble and we had a great 4 days in Portugal. We booked our Hotels, Golf Courses & Car Hire with Ginge tours and everything ran perfectly. It is such a pleasure when you don't have to worry about anything. I will 100% be using Ginge Tours again in the future and have no hesitation in recommending them.

Reply from Ginge Tours Ltd / Mendip Travel
Excellent location
Excellent location, good hotel, just what we wanted. Superb first experience with Ginge Tours. Will certainly use again.

Reply from Ginge Tours Ltd / Mendip Travel
Flexible, adaptable and totally personalised holiday planning and booking service
We had already booked our flights to Iceland before we heard about Ginge Tours. We hadn't had time to think about anything else, what we wanted to do, where we planned to go or to stay.
Geoff just took away all that stress, by organising car hire, advising about accommodation, route, driving time each day and our options for activities such as glacier caves and snowmobiling.
He booked all the hotels we chose from his shortlist at very good prices. Then, when we phoned him half-way through our holiday asking if we could cancel two of the hotels he had booked and change our route to do the full circuit of the Iceland ring road (we had spent several days on the south coast in heavy cloud) he not only cancelled our bookings, enabling us to drive north (and so see the Aurora Borealis!) he booked us into the best room of a beautiful hotel for our anniversary.
Absolutely amazing personalised holiday planning service. Thank you, Geoff!

Reply from Ginge Tours Ltd / Mendip Travel
We had an excellent experience with…
We had an excellent experience with Ginge Tours. They met our brief for hotel and travel with a professional and comprehensive service, good attention to detail and we were able to relax knowing that everything had been taken care of. Nothing was too much trouble and we will definitely look to use them again for both business and leisure bookings in the future.

Reply from Ginge Tours Ltd / Mendip Travel
Great Independent Travel Agent
Great Service, Great Deal from an excellent Independent Travel Agent. Took all the stress away from booking the holiday. Got us the exact location we wanted. Any questions answered quickly. Would definitely recommend Ginge Tours.

Reply from Ginge Tours Ltd / Mendip Travel
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