Giraffe Money Reviews 164

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Can’t fault from start to finish! I originally started this process with another company, which didn’t help me at all and when speaking to them, weren’t that friendly and they made me feel bad... See more

Rated 5 out of 5 stars

After a nightmare of spiralling debt and companies giving me the run around in contacted giraffe money as a mate applied for an IVA through them and I got into contact with Darren who was brilliant th... See more

Rated 5 out of 5 stars

I came to Giraffe money when I was struggling with my finances. Darren was great throughout the process, he explained everything to me and did the documentation promptly. I didn't have to go through g... See more

Rated 5 out of 5 stars

Fantastic customer service from beginning to end. Anthony and Mark go above and beyond to ensure your needs are met. Not only do they act on a professional level they treat you as an individual and po... See more

Company details

  1. Debt relief service

Written by the company

Please note that we are Giraffe Money, NOT the Giraffe Cash App which is a completely different business and we have nothing to do with. We specialise in helping individuals resolve debt issues. We do not offer any services similar to those provided by Giraffe Cash App. So, please don't leave a review for the wrong business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

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Rated 5 out of 5 stars

Cannot recommend these guys enough!

Cannot recommend these guys enough!! They’ve helped me when I thought help wasn’t available. The hardest step is always the first and with these it was so easy! They were so understanding listened non judgemental and always at the end of the phone when needed. They’ve helped me so much I can’t thank them enough they are amazing! I can finally look forward to the future with my three little boys not worried about knocks at the door or what mess I’ve got myself into. I can finally start to build a new future for me and my little ones stress free and full of sleep without worrying and I cannot seriously thank them enough. Don’t be a fool like I was and give them a ring it’s the best thing I’ve done and it’s the best thing you’ll do.

14 February 2022
Unprompted review
Rated 5 out of 5 stars

These guys.

These guys.. Darren what a legend. Followed from start to approval, replied at stupid o clock on Sundays as well as during Christmas holidays. Couldn't recommend enough!
5

31 December 2021
Unprompted review
Rated 5 out of 5 stars

Darren, Anthony and Mark - A credit to the company!

Darren, Anthony and Mark have been absolute diamonds in assisting me and my partner with our debts and recommending and organising an IVA for us. They have done all the legwork for us and nothing has been too much. My partner often gets extremely anxious however these guys have been insanely understanding and ensured she is at ease and understood the entire process. Communication, great, advice, amazing and extremely professional. They have treat us like a close friend or family member, and I cannot thank them enough for the work and patience they have delivered. An absolute credit to the company - I would be proud to have this crew on my team & wish I could buy them all a well deserved beer!

28 October 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Anthony at Giraffe Money was so kind and caring ensuring that I could sort my debts, supporting me with exactly the help I needed, can't thank this company enough.

1 September 2021
Unprompted review
Rated 5 out of 5 stars

Superb

Anthony and the rest of the team were fantastic throughout the process. Regularly messaging on Whatsapp, sometimes later on in the evening too. Reassuring, accessible and to the point. These guys have really helped me to understand the whole process and in turn reduce my monthly payments into one affordable monthly payment. Can't thank them enough. If you're not sure about something just ask the team, I had a million questions and each one was answered in an informative and honest way.

3 August 2021
Unprompted review
Rated 5 out of 5 stars

All round great service

Anthony and Darren provided extremely good service from start to finish, always there to help and answer any questions or help with any concerns. My IVA has been accepted and now i feel stress free. Thanks guys for all the support you gave me.

23 June 2021
Unprompted review
Rated 5 out of 5 stars

These guys are amazing

These guys are amazing. I got into debt due to a mental break down, prison sentence and loosing my job and mortgage, I was pretty much homeless when Anthony contacted me about my debts and that was like over a year and a half ago. Using giraffes advice I was able to avoid going bankrupt, the option probation was trying to make me go with. Stop all my debtors chasing me. Allowed me to gain self respect back by helping me choose a debt relief option that allowed me to pay back what I could afford to, and still be able to live and pay some toward child support.

Anthony basically babysat me the whole 9 yards, he helped me organise bank statements, debtor letters that were overwhelming. helped me in everyway possible. For two years he kept in touch when my application was at a stand still. Thanks giraffee Money for all your help.

Anyone who doesn't want to answer the phone to numbers you don't recognise, or are paranoid constantly when the door goes, get in touch with giraffee money.

13 May 2021
Rated 5 out of 5 stars

Very Good

I personally could not thank them more. So professional and friendly and took a big weight off my shoulders. Easy and I absolutely recommend them to everyone. Very good indeed

20 April 2021
Rated 5 out of 5 stars

Amazing service- Thank you, thank you, thank you!

I would like to publicly thank Giraffe Money for making the whole process of relieving my financial worries so easy. Anthony and the team make themselves available so often, I have wondered if they are super human. They are friendly, relatable, well informed, helpful and completely down to earth with no judgement, I highly recommend their services.

I have been putting off finding debt relief for so long but thanks to them I can now sleep easily knowing that all is in hand.

If you are looking for reassurance or even just an informal discussion for advice, don't hesitate to get in touch with them.

I literally have no improvements to suggest. Thanks again.

14 April 2021
Rated 5 out of 5 stars

Help with everything

I couldn't have asked for a better company They were excellent i would recommend them to anyone they were superb and the people I spoke to were excellent didn't fob me off everything they told me was true if anyone needs help i will surely recommend this company to anyone

24 March 2021
Rated 5 out of 5 stars

Great Service

What can I say about these guys, amazing service received from the very 1st phone call. They never judged and showed empathy towards my situation. Always professional, however so easy to talk to. made me feel completely at ease. Always available for a call 24/7, nothing was too much trouble for them. Special thanks to Anthony who was the one who was always at the end of the phone no matter how simple my questions were, and to Darren also. Thank you so much for helping me out of the situation I was in and making me feel so much better.

17 March 2021
Rated 5 out of 5 stars

What a fantastic team

Fantastic service from the very first call to it all being approved the team were on hand whenever I was unsure or nervous it was like having a bunch of friends looking after me but with a full professional service if you are worried about anything this is the company you need by your side i recommend this company to everyone and thank them for a superb professional and friendly service at a time where I was in trouble and worried for the future.

3 March 2021
Rated 5 out of 5 stars

Non Judgmental and Friendly throughout

Like many people I thought this would be a very hard call to make, full of judgement and embarrassment.

I put the call off and off

I finally called Giraffe money, Darren could not have been easier to deal with, he was not judgmental, he made it clear the hardest part was already done by making the call. Within days Giraffe had gone through my finances and advised on the best way forward We agreed and had sorted out the IVA and we just has to wait for the meeting.

This was approved and i will start my way out of Debt

The whole team was friendly, non judgmental and professional throughout and I could not recommend Giraffe enough to anyone in the same position as I was.

24 February 2021
Rated 5 out of 5 stars

Great Giraffe money

These guys at giraffe money are great and support you the whole step of the way it's been nice to have there support through these tough times. Cheers to the giraffe team for helping me set up my iva.

21 January 2021
Unprompted review

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