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Glacier Insurance Company Reviews 

1,290
•
TrustScore 4.5 out of 5

4.6

Insurance company
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Review summary

Created with AI, based on recent reviews

Considering 325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being kind, helpful, and professional, making interactions pleasant and efficient. Reviewers frequently mention the affordable pricing, often finding rates much cheaper than expected. They also appreciate the quick, easy, and hassle-free process for obtaining insurance. Though some reviewers experienced issues, the general sentiment was positive. Some people were dissatisfied with customer service, citing problems like lacking support, slow responses, and unacceptable wait times. Additionally, a few customers reported difficulties with the website, such as being unable to access accounts online or download necessary documents.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their kindness, helpfulness, and... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and competitive... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and efficiency of agents who... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting representatives as kind,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as quick, easy, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied

Rated 5 out of 5 stars

Very nice to speak to not bossy ask me what I needed and they made me the best rate been with three or four other insurance companies think I'll stick to this one nicest one so far

Company replied

Rated 5 out of 5 stars

Glacier is just awesome in every way never spoke with anyone there that wasn’t 100% helpful and kind and George is the best and no one can beat their prices I have been with them for years

Company replied

Company details

  1. Insurance company
  2. Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,290)

315 reviews in the last 12 months

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Rated 2 out of 5 stars

Glacier insurance was ok but could be…

Glacier insurance was ok but could be better if they offered a few days to pay late if you are oneday late you are immediately sent a insurance lap letter that’s not good so many challenges we face that should be a benefit to be able to postpone pay date

6 November 2025
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Reply from Glacier Insurance Company

Hi Lamar, thank you for taking the time to leave us a review. If you need to change your payment due date, please call us at (800) 394-2423 to discuss your options. We value you as a customer and want to make sure you are satisfied.

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