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Glacier Insurance Company Reviews 1,239

•
TrustScore 4.5 out of 5

4.7

Insurance company
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Review summary

Created with AI, based on recent reviews

Considering 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people found the prices to be excellent, often much cheaper than expected, and the overall service is consistently described as fast, easy, and efficient. Reviewers also highlight the exceptional customer service and a smooth user experience. However, some customers also noted issues with customer service, mentioning slow response times, rude representatives, or difficulties accessing their accounts online. A few people also experienced unexpected rate increases or problems with claim handling.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Price

Clients share positive opinions on price, consistently finding them affordable and offering great value. Many... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising representatives for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers describe the process as fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MARIAH REDBURN!!! Excellent social skills, kind and informative, took her time to help me through the entire process. You must be amazing to work for if you have such talented employees. Thank you aga... See more

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied

Rated 5 out of 5 stars

Customer service was great with working with you on creating your policy and also did it in a timely manner. Also Phil went above and beyond to help me find more savings and answered all my concerns

Company details

  1. Insurance company
  2. Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I can never get a hold of anyone and I…

I can never get a hold of anyone and I have been trying all week. I just get a voicemail.
I even sent an email and still nothing. I’m getting charged an extra $20 and I’m not too sure why like I said I just can never get a hold of anyone.

20 February 2026
Rated 5 out of 5 stars

Yeah

Yeah, man that helped me at Wade insurance was super professional. Help me get my insurance and was very nice.

2 May 2026

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