Glasses Outlet were recommended to me as being less expensive than my optician and for doing an excellent job. I sent them a pair of frames to have new lenses at my new prescription. Their quote w... See more
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No complaints at all. Very happy with the price, communication, speed and final product. Posted my glasses on the Monday, had them back the following Wednesday. That's pretty quick, given the 2nd clas... See more
Really happy with my glasses and how quickly they arrived! Really easy ordering process too and will definitely be using again to reglaze my Rayban sunglasses. Just would have been good to receive ack... See more
Company replied
A big thanks to Allan & team , sent my glasses off with a set date for the new lenses (needed for holiday) they were sent back fully repaired in plenty of time , excellent service ! Would highly recom... See more
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Company details
- #19 of 45 best companies in Glasses store
- #19 of 74 best companies in E-commerce service
- #7 of 8 best companies in Optical Wholesaler
- #21 of 50 best companies in Sunglasses shop
Written by the company
Reglaze Your Glasses with Confidence at GlassesOutlet.co.uk At Glasses Outlet, we specialise in fitting new prescription lenses into your own frames—whether they’re brand new, a second pair, or a favourite old set you’re not ready to part with. From single vision lenses from just £29 to varifocals and sunglasses, we help you save £££’s compared to high street opticians. We make it easy: simply send us your existing frames and prescription—whether it’s from Specsavers, Boots, Vision Express, or another optician—and we’ll do the rest. We even offer discounts when you supply your prescription! All lenses are high-quality and sourced from trusted brands like HOYA, PENTAX, and SEIKO. Whether you’re upgrading, replacing scratched lenses, or adding sunglasses tints, we provide a sustainable, cost-effective solution to extend the life of your glasses. You can trust us to deliver: ✅ Genuine HOYA UK lenses ✅ UK-based customer support ✅ Clear, transparent pricing ✅ A prescription accuracy guarantee ✅ Fast turnaround & 5-star service Choose the greener option—reglaze instead of replacing—and join thousands of happy customers saving money and helping the planet. Visit www.glassesoutlet.co.uk to get started!
Contact info
Not open to public. Office address, 3 Brighouse Park Gait, EH4 6QT, Edinburgh, United Kingdom
- 0131 235 2944
- enquiries@glassesoutlet.co.uk
- glassesoutlet.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Really professional
Really professional, affordable replacement lenses, fast turn around and replies quickly via whatsapp. I had scratched the lenses of my designer sunglasses and couldn't replace them. I was thrilled that they now look even better than before. Thank you so much

Reply from Glasses Outlet
Excellent service
Excellent service for a bespoke request for varifocals. Great savings compared to high st opticians and it’s amazing what can be done online without having to go anywhere.

Reply from Glasses Outlet
Terrible not a suitable service to be…
Terrible not a suitable service to be sold in the EU as extra postal charges are charged the on receipt the frames are impounded to until Vat & service charges are paid

Reply from Glasses Outlet
Unbelievable service!!
Unbelievable service!!!
a week after sending my glasses have been returned with new lenses for £35.
Superb

Reply from Glasses Outlet
Excellent service!
Excellent service from first contact to the fast arrival of my new glasses.I used the reglaze service for a pair of new frames.The communication was excellent and I would highly recommend this brand and the service they offered.My new glasses are perfect and I wouldn’t hesitate to use them again!

Reply from Glasses Outlet
Great service
Great service! And quick delivery. Reglazed my sunglasses with new prescription varifocals, great job, great price 😊

Reply from Glasses Outlet
Second time I have used Glasses Outlet…
Second time I have used Glasses Outlet and again a brilliant service. Can’t fault them at all.

Reply from Glasses Outlet
Very good customer service… amazingly…
Very good customer service… amazingly quick response to on line query and very easy ordering.

Reply from Glasses Outlet
Excellent service
I found the service very prompt and efficient and much appreciated the personal service.
The new lenses are working well

Reply from Glasses Outlet
Third Pair Reglazed, They Must Be Good...
Third pair reglazed, this time my other sunglasses... Superb service and quality again, I will not go anywhere else now, highly recommended!

Reply from Glasses Outlet
Website is easy to use and the…
Website is easy to use and the prescription can be emailed afterwards or scanned.

Reply from Glasses Outlet
Really excellent service this is the…
Really excellent service this is the second time of using this company and I cannot rate them highly enough, five stars is not enough for them they deliver quickly and a very very professional job at a competitive price. I had 3 pairs of glasses reglazed and would recommend them to friends,family and anyone. Thank you Allan

Reply from Glasses Outlet
Super easy and fast delivery
Super easy and fast delivery! received my glasses back and all fixed up perfectly!! thank you so much. Would definitely come back again!

Reply from Glasses Outlet

Reply from Glasses Outlet
Excellent experience
Honestly can’t praise the service I’ve experienced with this company highly enough! Start to finish obliging and committed to giving the best customer experience. Thank you

Reply from Glasses Outlet
Really good service
Really good service
Would use again would recomend to other people

Reply from Glasses Outlet

Reply from Glasses Outlet
Amazing service from Glasses Outlet
I received amazing service from Glasses Outlet. Ordered, sent my old glasses for reglazing, and received back all within 7 days. On top of that they adjusted my glasses so now they feel brand new. Communication was excellent! Was able to WhatsApp and received a response literally within a minute by Allan. I will definitely be using them again soon and will recommend to anyone.

Reply from Glasses Outlet
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