While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, most reviewers were let down by their experience overall. Many customers report significant issues with delivery, stating that products never arrived or were severely delayed, often accompanied by unconvincing tracking updates. People also experienced problems with the company's website, which frequently became unavailable, making it impossible to track orders or contact support. Reviewers also found it difficult to get in touch with the company, as contact information was often invalid or unresponsive. Some people mentioned being asked for personal identification for customs clearance, which they found suspicious.

What people talk about most

Delivery service

Reviewers express significant dissatisfaction with the delivery service. Many customers report that their... See more

Order

Consumers express significant dissatisfaction with their orders. Many report placing orders in May and June,... See more

Product

Customers had negative experiences with product. Many reviewers report not receiving products they ordered... See more

Website

Reviewers highlight negative aspects of the website, with many reporting that the website and tracking sites... See more

Customer communications

Users describe negative interactions with contact. Many customers report a complete lack of communication... See more

Reviews shaping this summary

Rated 1 out of 5 stars

SCAMMED.. Avoid this and save your bucks. Worst customer service and appalling experience. Always check trustpilot before being scammed by people like this. Companies like this should be Black l... See more

Rated 1 out of 5 stars

Pro level scammers! Stay away. Ordered the double portable monitors back in May. They give you a tracking number that updates regularly then stops, when you follow up on it to see where your parcel... See more

Rated 1 out of 5 stars

Dont buy nothing from this seller you will scammed. Fake delivery company will send you fake tracking number which will work until parcel arrives to local depo and after this never get chance contac... See more

Rated 1 out of 5 stars

I placed my order on the 3rd of June and never received my order...it's not the 4th of July. The courier company's site tells you everything but nothing. I don't mind ordering goods from East Asi... See more


Company details

  1. Electronics store

Written by the company

At Glaxetics, we’re your global e-commerce hub for the latest tech gadgets and smart accessories. With over 15,000 happy customers worldwide, we handpick each item to balance cutting-edge innovation, everyday utility, and sleek design. Our team of product experts and engineers works tirelessly to source and test gear that elevates your digital lifestyle—whether you’re on the move, at home, or in the office Customer happiness is at our core. Shop with confidence under our 90-day easy refund policy and 100% satisfaction guarantee Our friendly support team is here weekdays from 9:00–18:00 GMT+1 at support@glaxetics.com to answer questions, offer advice, or handle returns without hassle. Experience tech shopping made simple, secure, and tailored to you


Contact info

1.2

Bad

TrustScore 1 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 1% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Great big fat con....

The delivery site has gone... foolishly the research I did wasn't good enough on this occasion and I've been duped.. this is a great big con, ordered over 6 weeks ago, have had "updates" on progress of delivery, final straw for me (ever the optimist I was just hoping not to be wrong) was when they couldn't deliver to me as I was unavailable allegedly, it was 4 am according to the tracker! yeah right!!! Whilst it was only 29.99 imagine how many other idiots they got....
lesson learned.. if it's too good to be true, then don't be greedy

3 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam - Money taken, nothing sent, website gone

Ordered a triple monitor screen on 2nd of June. Its 9th of July and its still not arrived. I got a tracking email and confirmation that looked very legit. Then about 2 weeks ago I got a message to say order was delayed. Then today I went online to find them and the website is no longer there. So its obviously a scam! I am applying to Barclays for a refund.

9 July 2025
Unprompted review
Rated 1 out of 5 stars

I placed my order on the 3rd of June…

I placed my order on the 3rd of June and have not had a delivery and there is no way of getting in touch with the company. The website does not exist. I have to agree with everyone else. This looks like a scam. I would not recommend ordering anything from this company.

3 June 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Order confirmation came through, plus tracking info and then suddenly whole website disappeared and emails sent back as undelivered. Amex crediting me back, but DO NOT TOUCH this website!!

9 July 2025
Unprompted review
Rated 1 out of 5 stars

0 Stars

I was reluctant to even select 1 star, if I could I would go in to the minus numbers. This is a joke, the advertise and get you to pay, email to confirm the order, apologies for delays emails, fake tracking website. And no product. This should be taken further. True scammers. DO NOT BUY FROM HERE. DO NOT PAY FOR ANYTHING!!!

Places the order on the 5th June 2025, product has still not arrived. No links working and can’t contact the company either. Emails sent but no response.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. I knew it was too good to be true. Bought the triple monitor stand for $49.99. A very reliable "looking" email confirmation was sent as well as tracking. Tracking was very elaborate with 2-3 postings per day. Then both the website and the tracking disappeared. Went to error pages. Luckily my CC credited me back in full as it was noted as a fraudulent company. Beware!

8 July 2025
Unprompted review
Rated 1 out of 5 stars

I was also scammed

I echo what everyone else is saying - frequent shipping updates with questionable reasons for delay, then vanished from the face of the earth. Currently disputing the charge with my bank. DO NOT DO BUSINESS WITH THIS COMPANY

7 July 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

I made an order on 01st June and still waiting for the delivery. I emailed them on multiple occasions and the customer service is pathetic. I can’t even track my order anymore!

TOTAL SCAM.. STAY AWAY!!

1 June 2025
Unprompted review
Rated 1 out of 5 stars

I would give this zero zero stars .


I would give this zero stars .
I placed my order on the 7th of June and never received my order...it's now the 7th of July.

Service is absolutely disgusting. I'm almost certain they are scammers that dupe people into buying their product (from their one-trick pony website) by placing ads on social media.I wont recommend this company.

Do not buy from this company. Tracking system doesn’t work. Website is down.

7 July 2025
Unprompted review
Rated 1 out of 5 stars

I got scammed by this company.

I got scammed by this company.
Lost £30
They sent me regular updates on delivery, lots of apology for late delivery.
Now their website and the delivery website no longer exists.
Trust pilot do your job better!!!

7 July 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam.

I looked here before placing my order and it seemed legit. Reviews on TrustPilot said it took time but items arrived in the end.

Purchase made on 6 June 2025. All good up until today when the tracking link and the website has now disappeared!

7 July 2025
Unprompted review
Rated 1 out of 5 stars

ordered May and still awaiting- up…

ordered May and still awaiting- up until friday was able to track my order, and contact them. Now website is not available and no tracking information- gutted I fell for this and feel an idiot- now in process with ccard company to get money back! SCAM DO NOT BUY!!!!!

7 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look