We have been very happy with Gleam since we started our weekly cleaning back in August. Our cleaner Jo always goes above and beyond, her attitude is great, she always works efficiently and discreetly,... See more
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Gleam Cleaning™ cleans homes reliably and affordably for only £16.99 per hour. We pride ourselves on having great customer service combined with true quality.
United Kingdom
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It was a great and good experience working with the company, I love every bit of thier cleaning, making my space more clean and sparkling.
Excellent service from start to finish. The booking process was simple and straightforward, and the cleaner was professional, friendly, and thorough. I was very pleased with the quality of the cleaning and the overall service. I would definitely recommend Gleam Cleaning and use their service again.”

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
I had a great experience with gleam cleaning . Aishat did a fantastic job

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
I had a great experience with gleam cleaning, Aisha did a very good job, I didn’t regret the experience. Thank you so much.

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
I have had a good experience with gleam cleaning,Aishat did a great job.

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
I have had a good experience with gleam cleaning .Aishat did a good job

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
Very Professional work From Moniba. I would recommend Gleam Cleaning to everyone.Chris.

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
My experince with Gleam has been excellent from day one. They have always provided me with professional and experienced cleaners who handle my cleaning tasks exceptionally well.
Gleam is also very responsive and flexible to accommodate changes to my schedule and cleaning needs.
I can confidently focus on other issues knowing my cleaning tasks are well handled regardless of my presence.
Thank you Glean, Onisofe did an excellent job.
Charlotte W

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
Absolutely fantastic service, the cleaner Onome did a brilliant job, professional and left everything spotless. Really happy with the results and would definitely recommend Gleam.
Jonathan V

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
Had a great cleaning with Monica over the weekend. Booked at short notice due to a cancellation with another outfit and she was on time, friendly and did a great job.
The website is super user friendly and not rip off prices. Great service.

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
Very easy booking system, good value and cleaners are efficient and friendly. Very nice service without all the complex sign ups the others have.

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
Had a great clean today with Katarina. Prompt arrival and did a thorough job and was very polite and discreet.

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
My third clean that I have booked with Gleam, the booking process is easy and each cleaner they have sent has been great so far.

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
Absolutely terrible my original booking got cancelled last Minute then re booked for later in the weeks then cleaner never showed up to my re book and didn’t even have any notice they were coming when I contacted gleam asking for compensation I got ghosted! Terrible service don’t waste your time with them go with someone else

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
This is company who booked ppls thoroughly google and didn't have there own plls to work they booked ppls and send them and even didn't paid them they want everything done on mobile phone

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
Have been using Gleam for a few months, and the experience has been incredibly frustrating.
Over this short period, they constantly rotated different cleaners. After experiencing multiple quality issues, I reached out to their support team. They promised to resolve it by upgrading us to a "Premium Service," but the very first cleaner under this new arrangement failed to show up at all.
They then sent another person who managed to come initially, but this past Saturday, they pulled yet another no-show—no message, no call, and zero communication. To make matters worse, I discovered today that they have actually charged my card for this missed 3-hour booking.
When I tried to email them about a refund and cancel our arrangement, my email bounced back with a delivery failure notice because their customer support mailbox is full ("Quota exceeded").
Avoid this company!

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
This is the first time I’m booking with gleam and they cancelled my booking half an hour before they were due I had read that they are unreliable and as a new customer will not be using them again

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
We had three booking with two different cleaners. Ver poor standard of cleaning on all occasions. Basic failure to understand cleaning techniques and materials. Poor outcome. I had to clean after the cleaner left. Difficult to communicate with company and no refund yet despite "satisfaction garantee".

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
Excellent cleaner. Professional, got to work immediately. Lulia was very fast and efficient for the time allocated. Good flexibility and rates, good to have choice of one off clean for smaller properties.

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
Highly disappointed. I thought using a professional company would be more reliable, but unfortunately that wasn't the case.
I booked a Friday cleaning well in advance because we were having guests over that evening, and I work full-time. A few hours before the scheduled appointment, they cancelled, which left me in a very difficult situation.
They rebooked me for the following Friday. When I asked whether I would receive any compensation, such as a discount on the next cleaning, I was told they would get back to me—but I never heard anything further.
Fast forward to the following week: the cleaners didn't show up at all. I emailed to ask whether they could confirm if the cleaners were coming, but response back.
This is not the level of service I expected from a professional company. I would not recommend them if you're looking for a reliable cleaning service. Be prepared for same-day cancellations or even no-shows without communication. I certainly won't be using them again.

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners
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