Glimour Jewellery Reviews 

277
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the jewellery pieces are stunning, beautifully crafted, and feature exceptional overall quality that exceeds expectations. People also love the wide variety of unique traditional and bridal designs available for various special celebrations and weddings. Consumers are especially happy with the helpful staff who take time to understand personal visions and match outfits perfectly. Reviewers consistently highlight the prompt, friendly customer service and smooth delivery experiences when ordering online or visiting showrooms. Many buyers note that the items look even better in person and provide wonderful value for money.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the stunning designs, exceptional... See more

Quality

Reviewers highlight deep satisfaction with the exceptional quality of the jewellery, noting that items are... See more

Service

Consumers find service to be exceptionally positive, consistently praising the quick responses, friendly... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting consistently outstanding support,... See more

Staff

Customers consistently note positive experiences with staff, frequently praising their friendly demeanor,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would highly recommend Glimour jewellery for any Asian jewellery needs! Glimour made my custom bridal choora exactly to my requirements, size and taste. I immediately knew I didn't want red choora, an... See more

Rated 5 out of 5 stars

I had such a great experience with Glimour Jewellery. Their website was down at the time, so I contacted them on Instagram. They replied quickly, were really kind, and made the whole process incredi... See more

Rated 5 out of 5 stars

Jas and her sister were honestly so lovely and made the whole bridal consultation feel super special. I still cannot believe I got both my wedding and reception jewellery from them in one sitting... See more

Rated 5 out of 5 stars

I had such a wonderful experience with Jas at Glimour Jewellery. During my bridal consultation, she took the time to sit down with me, understand my vision, and help me bring it to life. When I went b... See more


Company details

  1. Jewellery shop
  2. Costume Jewellery Shop
  3. Jeweller
  4. Jewellery Designer

Information provided by various external sources

UK London based Online Jewellery company. Asian Indian Bollywood Costume Bridal Bridesmaid Jewellery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

277 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(277)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Warm, friendly service going above and beyond - plus stunning jewellery!!

Have been following Glimour Jewellery for years as their pieces look so beautiful. I contacted them on Instagram about creating my wedding choora. I got a prompt and warm reply (even though they were extremely busy with their sale) and Simerjit provided me with advice and guidance on colour and size. Simerjit shared a number of designs around my budget and even went the extra mile by customising a bracelet when they didn't have my size in another, to make sure it was exactly what I wanted. I chose first class delivery and it arrived within 2 days, very well packaged. The choora are so beautiful and even more sparkly than the photo. Thank you so much and I would highly recommend supporting this independent jeweller!

8 August 2024
Unprompted review
Rated 5 out of 5 stars

LOVE LOVE LOVE HER JEWELLERY

LOVE LOVE LOVE HER JEWELLERY. She always goes above and beyond for me to get my Jewellery delivered to me to me on time.
I just tell her the colours I need and she'll send me pictures of designs within my budget, I've ordered from her multiple times and Every single time delivery exceeds expectations.

Thank you for everything glimour jewellery.... p.s love you sales ❤️

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Best Asian jewellery company in the industry!

I can never speak highly enough of everything Glimour has to offer! I love their variety of pieces and the prices are so reasonable. I was first a customer when I asked Jas to help me with my wedding day jewellery, she helped me choose the most perfect set and customised my choora exactly how I wanted it! I have since placed soooo many orders and definitely will in the future!

4 June 2024
Unprompted review
Rated 5 out of 5 stars

The best in Asian jewellery!

Great personalised experience in ordering items from this business. They always respond to my query and I find it so much easier to shop with them rather then going to the shops. My go to for Indian jewellery. Highly recommend their products and customer service is fantastic! Great quality items and even better prices in the sales!

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Great and Reliable! Top Quality!

I received the jewerelly package today after great and fast customer service. And omg everything is literally STUNNING!!🩷🙏🏽🥰 thank you so so much and I can’t wait to book in another appointment! Stunning stunning stunning!! Thank you so much, can’t wait to wear everything soon 🩷🙏🏽 Xx

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Always amazing

Always amazing! Ordered a few times now and always so impressed! Absolutely love my new set! Also, the best customer service everytime :D

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Received my jewellery this morning within 2 working days! The service was incredible and also the packaging was immaculate!! I will definitely be ordering more. The lovely lady is honest about the product material and the quality is so much better in person. Will definitely order again. Thanks Glimour!!

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Loved my jewellery

I have ordered twice from Glimour various types of tikka and earrings sets and have not been disappointed. I saw the items through their Instagram and they were even better in real life and I got my order in 2 days. Love the range of jewellery that you stock and will definitely be purchasing again for future events!

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Incredible service 💕

I cannot recommend Glimour enough! I got my wedding day set, choora and kaleeray from here and they were absolutely beautiful and I recieved so many compliments. Jas was amazing and so easy to work with. She matched the set perfectly to my wedding day blouse and created the choora exactly to my requirements. She also kindly handpicked a set for my sister to wear for my wedding day. My only regret is not using her for my reception set also! We will be back for more jewellery :)

27 April 2024
Unprompted review
Rated 1 out of 5 stars

Extremely rude service from Jas

Extremely rude service from Jas, she didnt want to put some choora bangles together for me to try before committing to buying... how does that work? And told me I was being too fussy about the filler bangles, because I wanted to see options 15mins into my appointment. Would never buy from here and urge other Brides not to. Ridiculous

19 May 2024
Unprompted review
Rated 3 out of 5 stars

Great service and lovely girls, quality isn't there

Great service and lovely girls who run it. The jewellery was very nice but so expensive. And the quality wasn't there. I bought my wedding set, choora, kaleerey and wedding bag from there, the kaleerey broke on the morning of the wedding day and a potli bag broke that evening.

Very upset for how much I paid and how long it all lasted, the set was beautiful, no issues there. The choora pearls are very loose and started coming off within the month, I have worn the whole set a handful of times by then and already started breaking.

I did contact glamour jewelry after my wedding to let them know, they said they can fix it, free of charge, but this doesn't help my pictures I'm afraid, the jewellery will look tattered on all pictures. Nor am I close to Southall so very difficult to go to them and drop it to get fixed and back to pick it up.

28 October 2023
Unprompted review
Rated 1 out of 5 stars

The jewellery is beautiful but the…

The jewellery is beautiful but the customer service is absolutely horrendous. I ordered some jewellery and wanted to cancel my order within the same day of ordering it. There wasn’t an option on the website to cancel so I sent an email. I got a reply 3 days later at 19.12pm from someone being rude saying I caused inconveniences by cancelling the order. It’s a business. If u know how to run a business u also know that these things happen. I didn’t see the email until a couple of hours later to which I expressed how I felt they were being rude to me.

I then got another very rude email saying that I was the one being rude and that they waited for me all day to reply when it was merely a couple of hours. Saying it’s my fault for cancelling an order. And also said it’s a small business, it’s not a small business because they have over 140k followers on Instagram.

Very terrible customer service. Running a business comes with these things happening. If you don’t have the patience or knowledge on how to run a business then don’t run one at all.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Great quality jewellery

I love the set i got, it’s very beautiful. It was delivered very quickly as well. There was a little issue with the colour of the set but it was handled professionally and i’m very happy with my order. The jewellery is also very good quality. I would 100% purchase again.

6 January 2024
Unprompted review
Rated 5 out of 5 stars

Exquisite jewellery

Exquisite jewellery, great selection range and fantastic customer service. We got everything from here for my daughter's wedding and so happy with our purchases. Jasmeet and Sim were such great people to deal with. I would highly recommend

10 December 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery. Amazing customer service. Polite and helpful. Quick delivery and overall amazing experience. Have ordered a few times and will definitely order more in the future?

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Impeccable quality

Glimour jewellery is off very high quality. I have bought several pieces from them and have never been disappointed. Their jewellery is absolutely stunning and beautiful and I have had so many compliments. I would highly recommend them. Well done 👏🏻 xx

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Great quality jewellery

I’ve brought jewellery items from Glimour a couple of times now and am really pleased with both the service and the quality of the items! Reasonable prices and quick delivery, keep it up team Glimour!

1 November 2023
Unprompted review

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