Global-Tickets Reviews 16,940

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

First timers with Global-Tickets and it was the best decision using the company for the MUGELLO MOTOGP! The two days were well organised and everything ran smoothly. Liza had everything ready for us... See more

Company replied

Rated 5 out of 5 stars

Liza was fantastic! Our bus was over full yet she was able to still get us to the track on time. She always had a smile and a helpful attitude.. She is a very personable person and agreed asset t... See more

Company replied

Rated 1 out of 5 stars

I purchased 2 tickets for the F1 Monaco Grand Prix. The estimated delivery date shown in my order is 23 May 2026. Today is 4 June 2026 - and I have received absolutely nothing. I have tried... See more

Rated 5 out of 5 stars

Liza the tour guide was fantastic. We really enjoyed the event. Thank you Global-Tickets for looking after everything and making our MotoGP so memorable.

Company replied

Company details

  1. Event ticket seller

Written by the company

Based on our motto ‘For the Fans’, we at Global-Tickets aim to give you the most amazing event experiences. With over 12 years of experience in ticketing & travel organization and an incredibly established network of suppliers, nothing is impossible for us. From helicopter flights to the event to VIP experiences on rooftop terraces. From travel packages including hotel, event-transfer and on-site tour guides to our very own Global-Tickets Village including modernized luxurious Glamping tents – All is set for you!

100% Ticket Garantie

Written by the company

Wir gehören zu den größten Ticketagenturen Europas und bieten unseren Kunden eine 100% Ticket Garantie für Events aus den Bereichen Sport, Musik und Entertainment.
Sichere Bezahlung
Höchstmöglicher Datenschutzstandard durch sichere SSL-Zertifikate für alle Onlinebuchungen sowie eine jährliche PCI DSS-Zertifizierung , die höchste Standards bei Kreditkartenzahlungen garantiert.
Kostenloser Ticketversand weltweit
Bei Global-Tickets erhalten Kunden weltweiten kostenlosen Ticketversand.

Kostenloser, voll versicherter Versand

Ihre Tickets sind auf dem gesamten Versandweg zu Ihnen voll versichert. Die Versicherung endet erst mit der Zustellung durch das jeweilige Versandunternehmen. Sofern Ihre Tickets postalisch versendet werden, wird die erfolgreiche Zustellung Ihrer Tickets in der jeweiligen Sendungsverfolgung des Versandunternehmens bestätigt. Die Zustellung der Tickets erfolgt gegen Unterschrift oder durch Zustellung in Ihren Briefkasten.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

17k reviews

5-star
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1-star

Asks customers to review

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Replied to 69% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Gxfgcvb gcnf gf

Your work experience

11 March 2026
Unprompted review
Global-Tickets logo

Reply from Global-Tickets

Hello Aman,

Thank you for your feedback.

Thank you as well for the good rating and for taking the time to share it with us.

We are pleased that you had a positive experience.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

So nice experience

So nice experience

9 March 2026
Unprompted review
Global-Tickets logo

Reply from Global-Tickets

Hello Baashi,

Thank you for your feedback.

We are very happy to hear that you had such a nice experience.

If you ever need any assistance in the future, please feel free to reach out.

Kind regards
Your Global-Tickets Team

Rated 5 out of 5 stars

All information was accurately…

All information was accurately described and understandable

8 March 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Andrzej,

Thank you for your feedback.

We are glad to hear that all information was clear and easy to understand for you.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

It is good

We like this service

7 March 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Martin,

Thank you for your feedback.

We are glad to hear that you like our service. It is nice to know that you had a positive experience.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

Sayo

SAYO
SHERIFFS association

4 March 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Sayo,

Thank you for your feedback.

We appreciate your review and are glad that you shared your experience with us.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

So many

I feel so good

3 March 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Moses,

Thank you for your feedback.

We are glad to hear that you had such a good experience.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

An amazing venue

An amazing venue , surrounded my an amazing crowd , I have never felt this happy and stress free at a circuit ,

1 March 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Ed,

Thank you for your feedback.

We are glad to hear that you enjoyed the venue and the atmosphere at the circuit.

It is great to know that you had such a relaxed and happy experience.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

Quick and easy choice...easy payment…

Quick and easy choice...easy payment via blik

28 February 2026
Unprompted review
Global-Tickets logo

Reply from Global-Tickets

Hello Greg,

Thank you for your feedback.

We are glad to hear that the selection process was quick and easy for you and that the payment worked smoothly.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

very easy web page

27 February 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Tracy,

Thank you for your feedback.

We are glad to hear that you found the website very easy to use.

Best regards
Your Global-Tickets Team

Rated 1 out of 5 stars

This review is a way of getting support from Global Tickets

This review is a way of getting support from Glibal Tickets as I see they are responding to those reviews while they do not respond to my emails (sent on November 30th 2025).

So I've bought the 2026 LeMans tickets with camping and I was not informed correctly about the currency I will be charged in - throughout the checkout I saw prices in Polish Złoty (PLN) but on the payment confirmation page in bank I saw that I will be charged in Euro. If I knew that in advance, I would have chosen a Revolut card instead of my domestic card, which cost me like 15+ euro in bank exchange fees!

I wanted to know how can I file a complaint but I did not receive any response to my question, also regarding the General Admission tickets (that I assume are part of the package, but the order summary is so damn unclear that I cannot verify that).

Also, I could only select the camping from Wednesday before the race on the booking page and I read, that the camping is actually open from Friday a week before - so I assume I can camp from that date, but the order confirmation I received does not say that.

Generally I am worried about my LeMans experience looking at how poor the Customer Support from Global Tickets is (in my case at least). I hope I receive my tickets on time and don't have any issues on site.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy to see where at the arena the…

Easy to see where at the arena the tickets is valid.

19 February 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Kristina,

Thank you for your feedback.

We are glad to hear that it was easy for you to see where in the arena your tickets are valid.

Best regards
Your Global-Tickets Team

Rated 4 out of 5 stars

Good

Very Simple

22 February 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Andre,

Thank you for your feedback.

We are glad to hear that everything was good and very simple for you.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

75@#

They are honest and stands out in every situation

22 February 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Theresa,

Thank you for your feedback.

We are glad to hear that you experienced us as honest and reliable in every situation.

We appreciate your trust.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars
Global-Tickets logo

Reply from Global-Tickets

Hello,

Thank you for your message.

If you have any questions regarding tickets or bookings, we are happy to assist you.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

Lucky

Just a lucky boy

20 February 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Mustapha,

Thank you for your feedback.

We are glad to hear that you had such a positive experience and hope everything continues just as well for you.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

Christ kama

1997063000

20 February 2026
Unprompted review
Global-Tickets logo

Reply from Global-Tickets

Hello,

Thank you for your feedback.

We appreciate your 5 star rating and are glad you had a positive experience.

Best regards
Your Global-Tickets Team

Rated 1 out of 5 stars

I bought a Moto GP Ticket for Thailand…

I bought a Moto GP Ticket for Thailand / Buriram races, on Nov. 30 2025 so 3 months before the event- 160 € approx. for a seat in Quartararo stands, because I am French and support this pilot ; more so, this tribune is well located and you can see many turns and overtakes.
Now, I have been told in January 2026 that Global Tickets from whom I purchased my ticket (I got confirmation and money was debited from my credit card the day of the purchase) that there is no more space in this tribune and the that I will therefore have to accept a seat in Grandstands which is in the middle of a straight line. Travelling from Europe and having combined my trip yo attend Buriram which is the 1st Moto GP of the season, I am very upset even though I am supposedly being offered an upgrade, which I do not care for.
I purchased and already paid for something that was confirmed so I DEMAND to be granted the order I placed. This is not a way to treat customers and I will escalate the matter.

30 November 2025
Global-Tickets logo

Reply from Global-Tickets

Dear Francoise,

thank you for your feedback.

Due to some issues with the supplier, the tickets you have purchased were unfortunately not available anymore.

For this reason, we offered you two solutions:

1. Free upgrade to the Main Grandstand

or

2. Refund of the full order value

Since you decided to upgrade, we naturally assumed that we were acting in your best interests by upgrading.

If you have any further questions, our customer support team will be happy to assist you at any time.

Your Global-Tickets Team

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