First timers with Global-Tickets and it was the best decision using the company for the MUGELLO MOTOGP! The two days were well organised and everything ran smoothly. Liza had everything ready for us... See more
Company replied
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See what reviewers are saying
Liza was fantastic! Our bus was over full yet she was able to still get us to the track on time. She always had a smile and a helpful attitude.. She is a very personable person and agreed asset t... See more
Company replied
I purchased 2 tickets for the F1 Monaco Grand Prix. The estimated delivery date shown in my order is 23 May 2026. Today is 4 June 2026 - and I have received absolutely nothing. I have tried... See more
your service has been first class. seats were perfect with excellent views of the track. half way up the stand so view not obstructed by gantry railings etc. we will most definitely book through globa... See more
Company replied
Company details
Written by the company
Based on our motto ‘For the Fans’, we at Global-Tickets aim to give you the most amazing event experiences. With over 12 years of experience in ticketing & travel organization and an incredibly established network of suppliers, nothing is impossible for us. From helicopter flights to the event to VIP experiences on rooftop terraces. From travel packages including hotel, event-transfer and on-site tour guides to our very own Global-Tickets Village including modernized luxurious Glamping tents – All is set for you!
100% Ticket Garantie
Written by the company
- Wir gehören zu den größten Ticketagenturen Europas und bieten unseren Kunden eine 100% Ticket Garantie für Events aus den Bereichen Sport, Musik und Entertainment.
- Sichere Bezahlung
- Höchstmöglicher Datenschutzstandard durch sichere SSL-Zertifikate für alle Onlinebuchungen sowie eine jährliche PCI DSS-Zertifizierung , die höchste Standards bei Kreditkartenzahlungen garantiert.
- Kostenloser Ticketversand weltweit
- Bei Global-Tickets erhalten Kunden weltweiten kostenlosen Ticketversand.
Kostenloser, voll versicherter Versand
Ihre Tickets sind auf dem gesamten Versandweg zu Ihnen voll versichert. Die Versicherung endet erst mit der Zustellung durch das jeweilige Versandunternehmen. Sofern Ihre Tickets postalisch versendet werden, wird die erfolgreiche Zustellung Ihrer Tickets in der jeweiligen Sendungsverfolgung des Versandunternehmens bestätigt. Die Zustellung der Tickets erfolgt gegen Unterschrift oder durch Zustellung in Ihren Briefkasten.
Contact info
Het Kwadraat, Lübeckweg 2, 9723HE, Groningen, Netherlands
- support@global-tickets.com
- global-tickets.com
4.4
Excellent
17k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Global-Tickets
Hello,
Thank you for your feedback.
We appreciate your 5 star rating and are glad you had a positive experience.
Best regards
Your Global-Tickets Team
I bought a Moto GP Ticket for Thailand…
I bought a Moto GP Ticket for Thailand / Buriram races, on Nov. 30 2025 so 3 months before the event- 160 € approx. for a seat in Quartararo stands, because I am French and support this pilot ; more so, this tribune is well located and you can see many turns and overtakes.
Now, I have been told in January 2026 that Global Tickets from whom I purchased my ticket (I got confirmation and money was debited from my credit card the day of the purchase) that there is no more space in this tribune and the that I will therefore have to accept a seat in Grandstands which is in the middle of a straight line. Travelling from Europe and having combined my trip yo attend Buriram which is the 1st Moto GP of the season, I am very upset even though I am supposedly being offered an upgrade, which I do not care for.
I purchased and already paid for something that was confirmed so I DEMAND to be granted the order I placed. This is not a way to treat customers and I will escalate the matter.
30 November 2025
Reply from Global-Tickets
Dear Francoise,
thank you for your feedback.
Due to some issues with the supplier, the tickets you have purchased were unfortunately not available anymore.
For this reason, we offered you two solutions:
1. Free upgrade to the Main Grandstand
or
2. Refund of the full order value
Since you decided to upgrade, we naturally assumed that we were acting in your best interests by upgrading.
If you have any further questions, our customer support team will be happy to assist you at any time.
Your Global-Tickets Team
Reply from Global-Tickets
Hello Wilmont,
Thank you for your feedback.
We appreciate your message and the thoughtful perspective you shared.
We hope everything continues smoothly for you and that your experience remains positive.
Best regards
Your Global-Tickets Team
Easy process
16 February 2026
Reply from Global-Tickets
Hello Ioannis,
Thank you for your feedback.
We are glad to hear that the process was easy for you.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Olaitan,
Thank you for your message.
If you have any questions regarding tickets or bookings, we are happy to assist you.
Best regards
Your Global-Tickets Team
No PayPal option
Not giving the facility to pay with PayPal. This is a much used option, where payments can be split into 3, within the PayPal app, allowing people to spread the cost of the tickets
16 February 2026
Reply from Global-Tickets
Hello Neil,
Thank you for your feedback.
We understand that the absence of a PayPal payment option can be inconvenient and appreciate you sharing why this feature would be helpful.
Your input is valuable to us.
Best regards
Your Global-Tickets Team
The best for me
16 February 2026
Unprompted review
Reply from Global-Tickets
Hello Chan,
Thank you for your feedback.
We are glad to hear that you consider it the best for you.
Best regards
Your Global-Tickets Team
Is money
This is my right I want a way by I will work for online and get paid by a day or a week to solve my situation that is what trigger me to look for this I'm so great that I'm here and I hope that things will go well because I need money I need money start up a business no help no brother no sister
16 February 2026
Reply from Global-Tickets
Hello Peter,
Thank you for your message.
If you have any questions regarding tickets or bookings, we are happy to assist you.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Saminu,
Thank you for your feedback.
We are glad to hear that this was a memorable and meaningful experience for you.
We appreciate you sharing your thoughts with us.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Daauud,
Thank you for your feedback.
We appreciate your 5 star review and are glad you had a positive experience.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Alhaji,
Thank you for your feedback.
We appreciate your trust and are glad to hear that your experience was positive overall.
Best regards
Your Global-Tickets Team
Great service and user friendly…
Great service and user friendly website. Easy to navigate around the site and of course very excited for my trip.
9 February 2026
Reply from Global-Tickets
Hello Robin,
Thank you for your feedback.
We are glad to hear that you found the website user friendly and easy to navigate.
It is great to know that you are excited about your upcoming trip, and we hope it will be a fantastic experience.
Best regards
Your Global-Tickets Team
Fast and corectly
Fast and corectly.
Super happy for your options to quicly buy a ticket fot moto GP Italy.
9 February 2026
Reply from Global-Tickets
Hello Natasa,
Thank you for your feedback.
We are glad to hear that the process was fast and correct for you and that you were happy with the options available for quickly purchasing your MotoGP Italy tickets.
It is great to know everything worked smoothly.
Best regards
Your Global-Tickets Team
A seamstress
9 February 2026
Reply from Global-Tickets
Hello Musaddiq,
Thank you for your feedback.
We appreciate you taking the time to leave a review and are glad that you chose to share your thoughts with us.
Best regards
Your Global-Tickets Team
Good transparent system
8 February 2026
Reply from Global-Tickets
Hello Theo,
Thank you for your feedback.
We are glad to hear that you found the system transparent and easy to understand.
It is great to know that everything worked well for you.
Best regards
Your Global-Tickets Team
Horrible load times
5 February 2026
Reply from Global-Tickets
Dear Callum,
thank you for your feedback.
We regret to hear that your order experienced longer loading times. However, there may be several reasons for this, which are not always within our control.
We are pleased that you were still able to successfully complete your order and payment and will be happy to assist you with any further questions you may have.
Your Global-Tickets Team
Problems while creating an account
When we tried to make an account, it kept forcing us to go back and change the "gender" (Mr., Ms., etc.). Every time I did it, it also deleted the selected country. I tried about 8 times before giving up and continuing as a guest. The whole experience was quite glitchy and unprofessional.
3 February 2026
Reply from Global-Tickets
Hello Michal,
Thank you for your feedback.
We are sorry to hear that you experienced difficulties while trying to create an account and that the process felt glitchy and frustrating.
We appreciate you sharing these details, as they help us understand where improvements are needed.
Best regards
Your Global-Tickets Team
First class service throughout
2 February 2026
Unprompted review
Reply from Global-Tickets
Hello Ian,
Thank you for your feedback.
We are pleased to hear that you experienced first class service throughout.
It is great to know that everything met your expectations.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Matthew,
Thank you for your feedback.
We are pleased to hear that you experienced our service as very good and excellent.
It is great to know that you were satisfied.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Wallace,
Thank you for your feedback.
We are glad to hear that you had a great experience with us.
Best regards
Your Global-Tickets Team
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