global.tennis-point.com Reviews 

Please save yourself the headache and stay away from this amateurish, none existent customer service, advertisement email spamming company.

Ordered a brand new racquet and it came with defects on the racquet. First tried the online chat function which never works. Then called the company's phone #, no one picks up for order questions. Called back again and selected to place an order option to get a live lady person. The lady had an attitude while addressing my questions about returning the racquet and will not guarantee anything on the replacement racquet. Emailed the contact on the website with attached picture of the racquet's nicked area, and I still have not heard a back anything regarding a solution to this.

I never signed up for their email list and cannot get off it. I've never even heard of them before the spam started coming in. The links to unsubscribe do not work. I get more than 1 email from them daily. Don't ever give them your information or you'll never get rid of them.

The Company is advertised through ITF and we thought that is legitimate. We put quite a large order and in 2 days received confirmation that the goods were dispatched. Four weeks later nothing. We tried to contact Tennis-Point and we received a confirmation email that they have received our email. A week later still no any reply. I rang the DHL in Australia and they could not find the tracking number. I think it is disgrace a Company supported by ITF to act in this manner. This put ITF also in very bad situation and I will never buy from any sites advertised by ITF.

I have been unanswered for more than a week by email with a request for assistance, about sneakers that are damaged after 5 months of purchase.
I still wait!!!!

I doubt if there is a real company behind this. DHL returned my parcel back to them without an apparent reason, they replied once if I want a replacement (whatever that means) or a refund, asked what is wrong with my order, and that's it. No replies for the last three days. I even phoned them a couple of times, paying the costs, and a machine lady said bye and aufiedersen!

I had bought 4 Rafael Nadal clothes, socks and a pair of shoes. I had accidentally added the shoes and asked if they could cancel it and they replied sure. Problem is they cancelled the shoes but also the blue aeroreact shirt. I really wanted that shirt because it was sold out everywhere and they removed it with no explanation. I did get a refund though. 1 star removed for that, and 1 star for the shipping. The shipping was $47 and it took exactly 4 weeks from the day I ordered until the day I received. 28 days?? I’ve never experienced that slow of shipping, especially for the price. I did get all my items and was happy with the low prices they offered, but the shipping speed will prevent me from buying from them again

The money was withdrawn immediately.
-Has been almost 3 weeks now.
-Did not receive confirmation of shipment.
-Have tried to contact the two phone numbers, their email addresses and facebook account.

If you have bought in there and are experiencing something like this, I would suggest contacting the bank and having them withdraw the transfer.

Ordered on the 25/06 and received on 30/06. Was able to track order online and through DHL also.

The box was pretty battered by the time it arrived but cannot complain on speed of delivery.

I only ordered tops and shorts and a bag.

Ordered dresses in January. After a month they have not arraived and the trace number is not working. I have demanden a refund but they are very difficult to get to do anything and it is almost impossible to get in contact with the company. I have given them a deadline for today to refund my purchase.. Tomorrow they will be reported to the police for fraud.

Probably noted in my purchase, I was keen to even send messages so as not to get the order wrong, I asked for a junior tennis bag for my grandson. Upon choosing what was offered of 2 products as I especially wanted green for him, I was pleased to see one that is also carried by his role model Rafael Nadal. All went well and he received his bag before Christmas day, fantastic!! However it was an adults bag and dragged on the ground once carried on his back!!! Knowing how long it had taken through processing I just couldnt be bothered returning or he would have missed out on taking a bag with all his gear in to the Championships where he was competing.

Very good produts and efficient service

When ordering rackets, a confirmation letter was not sent. A few days later, I received a refusal due to the fact that the manufacturer does not deliver its product to my country. This is a lie, I only in the last six months twice received products from this manufacturer from the site tennis-point.com. As a result, I lost 25 euros on the exchange rate difference

Good service, in average good prices, just enough newsletters.
Till now- OK in general.

The online store is very complete, but the delivery service is not good. Twice the parcel was delivered to a different address. And when I e-mail Tennis Point on this issue I had no reply. Therefore I can only assume that their customer service is not so good.

good stuff, fast but a little bit expensive delivery, all over satisfied

Excellent and fast service

site easy access, good prices, easy to order and on time delivery.

i am very satisfied ordering from tennis point

High quality products.
Fast and safe delivery.