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global.tennis-point.com Reviews 

245
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TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

After receiving my order in severely damaged packaging, i contacted cusmtomer service and provieded every photo, document, and form they requested. Despite multiple email exchanges and full cooperati... See more

Company replied

Rated 1 out of 5 stars

Received items a couple of days later than they were originally promised. Items didn't fit, but there's no return label for customers in Ireland. But there is label for customers in UK. No mention... See more

Rated 1 out of 5 stars

When ordering rackets, a confirmation letter was not sent. A few days later, I received a refusal due to the fact that the manufacturer does not deliver its product to my country. This is a lie, I onl... See more

Rated 1 out of 5 stars

Ordered something by mistake, reached out right away to cancel before the order was gonna be processed... useless customer service told me it was too late (5min after the order was made... shipping co... See more

Contact info

1.2

Bad

TrustScore 1 out of 5

245 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

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1.2

All reviews

(245)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Satisfied customer

I'm a satisfied customer but because the review request came months after my last order I can't remember anymore what was that I wanted to be improved on your website.

19 January 2020
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent variety, soonest availability of new collections, fast delivery and GOOD prices.

18 January 2020
Unprompted review
Rated 5 out of 5 stars

Three good orders

I have placed three orders so far. All were shipped promptly and arrived on time, items as ordered.
I would buy more items but stock was too low.
One improvement I see is lowering 150 Euro requirement for free shipping.

18 January 2020
Unprompted review
Rated 2 out of 5 stars

Too slow delivery

I was otherwise happy (product, website, customer service, price) but it took nearly two weeks for the products to arrive, which is unacceptably slow.

18 January 2020
Unprompted review

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