It's very easy to buy an ESIM from globalesim and we've now bought ESIMs for 5 different geographies. Two reasons for not being 5 stars: 1. no discount for repeat customers 2. I would really appr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve bought multiple esims here and they always work just fine. Also the price is very fair, better than most other providers! Today I had some trouble installing a new eSIM, no confirmation mail. But... See more
Company replied
My first eSIM for South Africa worked absolutely perfectly but I had an issue when I needed to get a second one. It installed exactly as it should do and I used it for a couple of hours, and then it... See more
Company replied
Had trouble starting the eSIM service but the rep Gerald helped me to get it started. He was clear in his instructions and we got the job done. Got my eSIM and it works ok.
Company replied
Company details
Written by the company
For over 18 years, GlobaleSIM has been a leading provider of reliable and secure mobile experiences, specializing in international roaming solutions. Built upon a foundation of excellence, we’ve empowered travelers and global citizens to stay connected across borders, offering seamless communication wherever their journeys take them. While we began by providing traditional physical SIM cards, our commitment to innovation has led us to expand our offerings, ensuring customers have access to the latest connectivity technologies. Today, we stand as a trusted partner, delivering cutting-edge mobile solutions that keep the world within reach.
Contact info
ul. Solipska, nr 3/5, lok. Miejsc., kod 02-482, WARSZAWA, Poland
- info@globalesim.app
- globalesim.app
4.2
Great
770 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that you received quick support from John Roel. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
Joan from customer service was very…
Joan from customer service was very helpful with questions regarding installation and keeping track of data usage. Everything works perfectly
29 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that Joan from customer service was very helpful with your questions regarding installation and keeping track of data usage, and that everything works perfectly. We will definitely share your kind words with her! We appreciate your feedback and are always here if you need anything else.
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that you received quick help from Mark. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
Customer service was perfect
Customer service was perfect. MARK was extra kind and helped me fast . Thanks again
28 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that customer service was perfect and that Mark was extra kind in helping you. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
Initially when I got the eSIM there was…
Initially when I got the eSIM there was some issues they were having. When this was fixed, John Roel from the support team supported me quickly and upgraded my data package for free.
26 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that although you experienced some initial issues, John Roel from the support team quickly supported you and upgraded your data package for free once it was fixed. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
John Roel is proof and helped me very…
John Roel is proof and helped me very quickly
26 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that John Roel helped you very quickly. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
I was helped by John Roel on a perfect…
I was helped by John Roel on a perfect way.
26 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are thrilled to hear that John Roel helped you in a perfect way. We will be sure to share your kind words with him! We appreciate your feedback and are always here if you need anything else.
Great service
I’ve bought multiple esims here and they always work just fine. Also the price is very fair, better than most other providers! Today I had some trouble installing a new eSIM, no confirmation mail. But after a quick chat with John Roel, I got manual details and was able to install the eSIM. Thank you! Will buy again!
25 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 4-star review! We are glad to hear that you love our service and fair prices, and we apologize for the initial trouble with your confirmation email. We are happy that John Roel was able to provide you with the manual details so you could successfully install your eSIM. We truly appreciate your support and look forward to serving you again soon!
John Roel helped me perfectly and…
John Roel helped me perfectly and within a few minutes everything was working again thanks
25 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so glad to hear that John Roel helped you perfectly and got everything working again within just a few minutes. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
Fast and efficient customer support
I had issues with my eSIM and John Roel with globaleSIM support helped me fix the problem very quickly.
Thanks, John!
25 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review, John! We are glad to hear that John Roel provided you with fast and efficient support and helped fix your eSIM issue quickly. We will be sure to share your kind words with him! We appreciate your feedback and are always here if you need anything else.
John Roel did an amazing job helping me…
John Roel did an amazing job helping me out through WhatsApp, great customer service, highly appreciated! :-)
25 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are thrilled to hear that John Roel did an amazing job helping you out through WhatsApp. We will be sure to share your kind words with him! We appreciate your feedback and are always here if you need anything else.
fast help
my e sim stopped working out of the sudden so i contacted the online helping chat. It was fixed in under 10 minutes, thanks to John Roel!!!:)
25 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that John Roel provided fast help and fixed your eSIM issue in under 10 minutes. We will be sure to share your kind words with him! We appreciate your feedback and are always here if you need anything else.
After trying many providers, finally found Global
I do travel quite a lot and have been trying several eSim providers, because I don't want to follow the flow and go with the most obvious one, because it's also the most expensive one. So in this current trip around Uzbekistan and Turkey, I've tried Global for the very first time and I'm very amazed with the connection and specially with the service. They have a very efficient and effective customer service chat and I've received a very fast and satisfactory service from the agent John Roel, he saved my trip! Will be using Global for my next trips with no doubts. Thanks Mr. Roel.
25 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are thrilled to hear that you tried Globalesim for your trip around Uzbekistan and Turkey and that John Roel provided fast and efficient service that saved your trip. We will definitely share your kind words with him! We appreciate your support and look forward to serving you on your next travels.
Patience care
John Roel took care of my call he was Patience professional, Carey, helpful easy to understand
25 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that John Roel was patient, professional, and easy to understand. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
John Roel solved the issue very well…
John Roel solved the issue very well and quickly
24 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that John Roel solved your issue very well and quickly. We will be sure to share your kind words with him! We appreciate your feedback and are always here if you need anything else.
My Experience with the assitant was…
My Experience with the assitant was excellent! They resolved the issue fast and I could activated the e sim with no problem! Thank you John Roel for your assistance and the guide.
23 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are thrilled to hear that your experience with our assistant was excellent, and that John Roel helped resolve the issue quickly so you could activate your eSIM without any problems. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
it was quick and easy with instructions
it was quick and easy with instructions john roel helped me quick thanks
25 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that it was quick and easy, and that John Roel helped you quickly with the instructions. We will be sure to share your kind words with him! We appreciate your feedback and are always here if you need anything else.
Joan was delightful
Joan was very helpful and fast. we were in Indonesia and couldnt get our Esim working and he fixed everything for us in a matter of minutes, so we can go enjoy our holiday stress-free!
25 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are thrilled to hear that Joan was very helpful and fast, and that he fixed everything for you in a matter of minutes so you could enjoy your holiday stress-free in Indonesia. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
I had a short issue with the card but…
I had a short issue with the card but the customer service via whatsapp is amazing! John Roel helped me with my issue, thank you!
24 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are thrilled to hear that your experience with our WhatsApp customer service was amazing and that John Roel helped you resolve your issue. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
John Roel delt with my issue over chat
John Roel delt with my issue over chat. It was resolved quickly and without fuss. Thank you
23 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that John Roel dealt with your issue over chat and that it was resolved quickly and without fuss. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
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