Global Financial Services Reviews 

1,159
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have worked with Global Financial Services a couple of time for re-fixing our mortgage. The thing that I really appreciate is the financial literacy and education that comes with excellent service.... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience working with our Global Finance. They provided clear, practical financial advice and created a personalised plan to help us pay off our mortgage faster. They took the ti... See more

Company replied

Rated 5 out of 5 stars

I am client with Global finance from last 2 years. I am sure they always have done thier best to get the best possible deal regarding my fresh Mortgage and also during renewal process too. They work o... See more

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Rated 5 out of 5 stars

We are delighted and glad that we got in touch with global finance for our home loan. Easy efficient and friendly service by amazing staffs Kush, Arya and Harmeet. Thank you for all your help and maki... See more

Company replied

Company details

  1. Mortgage broker
  2. Accident insurance company
  3. Financial advisor
  4. Insurance broker
  5. Life Insurance Agency

About Global Financial Services

Written by the company

Global Finance is one of the most awarded mortgage and insurance broker in New Zealand. We are trusted by more than 7000+ families and awarded more than 50+ awards. We have been helping kiwi families to reach their dream in respect of mortgages, business loans, commercial loans and personal risk insurance for 21+ years.

Scale & Size

We have arranged over $13 billion of mortgages & personal risk insurance cover since 1999. Every year we cater to about 1,500 customers for their mortgage or insurance needs so that they can meet their financial goals.

Our Mortgage Services:

  • Mortgages for first home buyer
  • Mortgage Restructuring
  • Mortgage Refinancing
  • Business & Commercial Loans
  • Construction Loans
  • Property Investment
  • Mortgage Genius Plan®

Our Insurance Services:

  • Trauma Insurance
  • Total & Permanent Disability Insurance
  • Mortgage Protection Insurance
  • Medical Insurance
  • Life Insurance
  • Income Protection Insurance

Our Achievements:

  • We arranged over $13 billion of housing, business, commercial loans and life insurances since our beginning.
  • Our interest saver plans ensure thousands of dollars interest stay in our customers back pocket and help to make them debt free faster according to their capacity.
  • We have 100% success rate to date in setting insurance claims in case of unfortunate death or terminal illness.

Winner of best in customer service, Mortgage & Insurance awards

Fast & Easy Loan Application Process!

Personalised Phone Consultation!

We are independently awarded NZ's top mortgage & insurance adviser and the first financial service advisory business to be recognized at the Auckland Business Awards for Excellence in Customer Service. Get a fully personalised phone consultation.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,159)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to give my highly thanks…

I would like to give my highly thanks to Mr Rohan Wadhwa of henderson branch for his hard work and effort to guide me and make my work easier during my difficult times.

I would like to recommend him as a best supportive person,

22 May 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Narayan,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

We have been with Global Finance …

We have been with Global Finance for the last few years .The best advice regarding our mortgage, especially Trisha Khurana who gave us a best advice and always responded promptly. Highly appreciated and recommend.

17 April 2025
Unprompted review
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Reply from Global Financial Services

Hi Robert,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

Great Experience with Gaurang

Gaurang provided excellent service by helping me fix my interest rates on time and offering valuable suggestions. He also ensured timely reminders for my renewal dates. Truly appreciate his support and professionalism

16 May 2025
Unprompted review
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Reply from Global Financial Services

Hi,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

I’d like to commend Arya and Kush for…

I’d like to commend Arya and Kush for their exceptional service. They were both very helpful and efficient throughout the process and managed to secure us excellent rates. Their professionalism and dedication made a noticeable difference. Keep up the great work!

6 May 2025
Unprompted review
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Reply from Global Financial Services

Hi Zubin,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

Global Finance did excellent job at…

Global Finance did excellent job at re-structuring our existing loans and providing advice on other investments opportunities. I would highly recommend Global Finance to anyone seeking similar assistance. Arya Gupta and his team have been amazing through the entire process."

8 April 2025
Global Financial Services logo

Reply from Global Financial Services

Hi Mahen,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

Aryaa has always been very helpfull…

Aryaa has always been very helpfull when it comes to do refinancing or advising on best home loan rates. He does his work very proffesionaly without any hassles.

8 April 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Shalveen,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

Rohan Wadhwa has been the best mortgage…

Rohan Wadhwa has been the best mortgage adviser ever since we have been dealing with Global Finance. Keep up the good work.

3 April 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

Great work by Gaurang and Global…

Great work by Gaurang and Global finance ,been with GF for 20+ years

1 March 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Jeevan,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

Genuine Brokers, Best Results.

We have been working working with Arya Gupta from Global Finance, and I cannot recommend him highly enough! As a mortgage broker, Arya is truly exceptional at what he does. From our very first meeting, it was clear that he genuinely cares about his clients and takes the time to understand their unique needs and circumstances.

After facing a setback with my bank, which declined my application for a second investment property in Papatoetoe, I was feeling quite discouraged. However, Arya's expertise and determination turned my situation around. He explored every possible avenue to ensure I could secure the financing I needed. His thorough approach and attention to detail made all the difference.

What impressed me the most was Arya's flexibility and willingness to accommodate my schedule for appointments. He was always available to answer my questions and provide guidance, making the entire process much smoother and less stressful.

Not only did Arya help me get my financing approved again when I decided to subdivide my Papatoetoe property,and construct another house. He also negotiated better rates and secured cashback after a mortgage restructure. His negotiation skills are top-notch, and I truly felt like I had an advocate in my corner.
Soon after we bought another property in Manurewa,renovated it,then subdivided it and built a new 4 bedroom at the back.
Now we have 6 houses and Arya Said YES to get us Pre-approved for the next one.
So if you
Need finance,
Call Arya,
Job done
No Dramas.

16 February 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Ronesh,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

I am with GFS from last 2 years and I…

I am with GFS from last 2 years and I am very happy with their services. This time Gaurang helped me in re fixing our loan repayment and I never had to chase them. All was so easy and stress-free.
I can never think of going elsewhere.

19 March 2025
Unprompted review
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Reply from Global Financial Services

Hi Ruma,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

Gaurang Khutia

Thank you so much Gaurang for your excellent service which is so helpful to mangage our home loan.Keep up your awesome work.

19 March 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Manpreet,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

We are very very satisfied with Global…

We are very very satisfied with Global Finance services. Tha always look after customers. Whenever we contact them they always guide us with the right and best advice.they have a very talented team.they know what is better for us.
Thank you very much Global Finance Limited

5 March 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi NitinBhai,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

Insurance pre-approval

I needed pre-approval for a clinic appointment and this was easily achieved within two days, all made possible by super excellent service provided by the insurance team, namely Harsh and Balquees. Thank you both for the hassle free experience, highly recommend your service to others.

27 February 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Sanita,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

Having good brokers on our first home journey

Aseem and Krunal have been fantastic and really helpful with our application. They have been really professional and patient with us. Being a first home buyer it was getting very stressful but they have been there guiding us on what to send and what needs to be done with the whole application and steps. I would highly recommend them to all our family and friends. - S&B

5 March 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Bethika,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

Great experience

Great experience: Arya Gupta made our complicated case so easy. We very stressed out but he made the whole process very smooth and got everything sorted before the deadline. Very happy

20 February 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

Great advice and excellent customer service

Praveer and Gandharv have been very professional and efficient with our needs. They are knowledgeable and assisted with the best solution to our needs. I highly recommend their expertise in all matters mortgages, refinance, top ups and insurances.

13 February 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Reema,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

I have been with Global Finance for…

I have been with Global Finance for many years, they helped me into my first home and continue to work on my behalf to keep me updated with my insurance policies. A great team and thoroughly professional.

31 January 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Rakesh,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

Trisha khurana

We have been with global finance for nearly 20 years and is the only financial advisor we would ever recommend and trust. We have personally dealt with Trisha Khurana who is the most experienced mortgage advisor we could have asked for.

16 January 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Sahib,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 5 out of 5 stars

We had the pleasure of working with Trisha Khurrana

We had the pleasure of working with Trisha at Global Finance during our mortgage process, and we couldn’t be happier with the service we received. Trisha was incredibly professional, responsive, and supportive throughout the entire journey. She kept us well-informed at every step, ensuring we fully understood our options and the process ahead.

Her prompt communication and attention to detail made what could have been a stressful experience so much smoother. We truly appreciated her dedication to helping us secure the best possible outcome. Thank you, Trisha, for your hard work and guidance. Highly recommended!

16 January 2025
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Dilpreet,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear that you have found great client service :)
Kind Regards,
Global Financial Services

Rated 1 out of 5 stars

I had a highly disappointing experience…

I had a highly disappointing experience with Global Financial Services. After registering on their app, I was prompted to deposit money, which I did without hesitation. However, things quickly went south after I was asked to submit documentation for verification. I uploaded all the necessary documents, but one was rejected. Unfortunately, I don't have any alternative documents that would meet their criteria.

Now, I'm stuck. The customer support team is insisting that I complete the KYC process before they can refund my deposited amount. They are essentially holding my money hostage, which is incredibly frustrating.
This is a deeply concerning practice. If my documents are not approved, they should simply refund the money I deposited without delay. Holding funds hostage is not only unprofessional but also unethical. I strongly advise potential users to be cautious when dealing with this broker.

2 December 2024
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Global Financial Services Ltd is not in the business of taking any deposits from anyone.
It appears you are based in Dubai.
We also found that you are not our customer, and you never dealt with us.
Please check your feedback and direct to the company who is responsible for your convenience.
Still if you feel that you are our customer and we have ever asked any deposit from you, please provide more details so that we can help you to address your concern.
In the meantime, please provide your contact number & email address, so that your problem can be directed to the company who is responsible for your inconvenience.

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