Global Financial Services Reviews 

1,159
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have worked with Global Financial Services a couple of time for re-fixing our mortgage. The thing that I really appreciate is the financial literacy and education that comes with excellent service.... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience working with our Global Finance. They provided clear, practical financial advice and created a personalised plan to help us pay off our mortgage faster. They took the ti... See more

Company replied

Rated 5 out of 5 stars

I am client with Global finance from last 2 years. I am sure they always have done thier best to get the best possible deal regarding my fresh Mortgage and also during renewal process too. They work o... See more

Company replied

Rated 5 out of 5 stars

We are delighted and glad that we got in touch with global finance for our home loan. Easy efficient and friendly service by amazing staffs Kush, Arya and Harmeet. Thank you for all your help and maki... See more

Company replied

Company details

  1. Mortgage broker
  2. Accident insurance company
  3. Financial advisor
  4. Insurance broker
  5. Life Insurance Agency

About Global Financial Services

Written by the company

Global Finance is one of the most awarded mortgage and insurance broker in New Zealand. We are trusted by more than 7000+ families and awarded more than 50+ awards. We have been helping kiwi families to reach their dream in respect of mortgages, business loans, commercial loans and personal risk insurance for 21+ years.

Scale & Size

We have arranged over $13 billion of mortgages & personal risk insurance cover since 1999. Every year we cater to about 1,500 customers for their mortgage or insurance needs so that they can meet their financial goals.

Our Mortgage Services:

  • Mortgages for first home buyer
  • Mortgage Restructuring
  • Mortgage Refinancing
  • Business & Commercial Loans
  • Construction Loans
  • Property Investment
  • Mortgage Genius Plan®

Our Insurance Services:

  • Trauma Insurance
  • Total & Permanent Disability Insurance
  • Mortgage Protection Insurance
  • Medical Insurance
  • Life Insurance
  • Income Protection Insurance

Our Achievements:

  • We arranged over $13 billion of housing, business, commercial loans and life insurances since our beginning.
  • Our interest saver plans ensure thousands of dollars interest stay in our customers back pocket and help to make them debt free faster according to their capacity.
  • We have 100% success rate to date in setting insurance claims in case of unfortunate death or terminal illness.

Winner of best in customer service, Mortgage & Insurance awards

Fast & Easy Loan Application Process!

Personalised Phone Consultation!

We are independently awarded NZ's top mortgage & insurance adviser and the first financial service advisory business to be recognized at the Auckland Business Awards for Excellence in Customer Service. Get a fully personalised phone consultation.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,159)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Experience with Rohan Wadhwa

Experience with Rohan Wadhwa

I have been with Global Finance for my Insurances wince 4 years.

With increase in interest rates we came to them for value added services for our mortgage as well.

Rohan spoke to me and we started the refinance process literally next day.

Today I am satisfied with his negotiation skills with the Bank as he got me the best Interest rate along with a good cashback.

Thank you Rohan and Global Finance.

31 August 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Rajeshwar,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Refinance Experience with Rohan Wadhwa

Refinance Experience with Rohan Wadhwa

We had an amazing experience with our Mortgage Adviser Rohan.

He made the entire process smooth and Easy. He explained us everything in detail. Negotiated best rates and cash back from the Bank.

Happy with the whole experience.

31 August 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Sumita,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 4 out of 5 stars

Since I have been with Global…

Since I have been with Global Finance.we doing great and happy Our mortgage is going fast they are doing great job
Thank you Gaurang for your advice.

29 August 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Krishna,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

The team at GFS have done a phenomenal job

The team at GFS have done a phenomenal job is advising us about all about mortgages including securing a loan and loan restructuring. Especially, I would like to say thanks Aseem and Gaurang. They have wealth of knowledge and help us numerous time in our home ownership journey.

25 August 2023
Unprompted review
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Reply from Global Financial Services

Hi Murali,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Re-fixing Home Loan

Global Finance is meticulous in following up and making sure we are ready for changes to the home loans. Answering questions and working through different options that suit the client is one of their strengths. Thank you, team!

28 August 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Annie,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Restructuring mortgage with Rohan…

Restructuring mortgage with Rohan Wadhwa:

Rohan helped us understand how best we can utilise our finances and restructure our mortgage so that not only could we reduce the balance but also save thousands of dollars on interest! He followed it up through the bank sorted it out promptly without any hassles.

Thank you Rohan and Global Finance for your outstanding service

23 August 2023
Unprompted review
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Reply from Global Financial Services

Hi Pratik,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Loan Review with Rohan Wadhwa

Loan Review with Rohan Wadhwa

We got suggested with the best structure to save on interest and we will also get Mortgage Genius Plan to let us know how many years we will save and how much will be the interest benefit over the years. Thank you for the exceptional services.

22 August 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Harpreet,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Loan review meeting with Ajayji and…

Loan review meeting with Ajayji and Rohan Wadhwa

I have been with Global finance for more than 8 years now and I would like to thank them for always having the best ideas for my loan restructured.

I have been able to save on interest over the years and also my owner occupied property is now mortgage free. Thank you for the exceptional advice and services.

19 August 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Rajneshwar,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

I am writing to express my utmost…

I am writing to express my utmost gratitude for your exceptional service during my recent home refinancing process. Your professionalism, expertise, and unwavering dedication truly made this experience seamless and rewarding.

From the moment I engaged in your services, I was impressed by your in-depth knowledge of the mortgage industry and your commitment to understanding my unique financial situation and goals. Your ability to explain complex mortgage terms and options clearly and concisely helped me confidently make informed decisions.

Your proactive communication throughout the refinancing journey was truly commendable. You kept me well informed at every stage of the process, promptly addressing any questions or concerns I had. Your responsiveness and accessibility, even outside regular business hours, showcased your genuine commitment to outstanding customer service.

I am also grateful for your negotiation skills, which secured favourable terms and rates for my refinanced mortgage. Your dedication to securing the best possible outcome demonstrated your unwavering advocacy on behalf of your clients.

Thank you once again for your outstanding service, Global Financial Services. It has been a privilege to work with you, and I look forward to the opportunity to recommend your services to my friends and colleagues.

Cheers,
Morteza

16 August 2023
Unprompted review
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Reply from Global Financial Services

Hi Morteza,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Promptness and communication

Global finance has been guiding us for many years. Their staff is good and helpful. I want to specially mention Gaurang who has been very prompt in responding and communicating the updates along with the guidance to help us make a choice on what suits us best.
Thank you

15 August 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Chavan,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Prompt friendly and reliable services

Prompt friendly and reliable services.

One of the top consultants Ajay ji and Rohan Wadhwa who helped me for restructure and best interest rates from bank. I was paying more than 9% on all the loans which are now reduced to 6.69% and 6.89%. Thank you

16 August 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Rupen,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Refinance Application with Rohan Wadhwa

Refinance Application with Rohan Wadhwa

I have been working for a Top-up and refinance with Rohan and he has explained everything in a layman language and made the whole process very smooth. Happy and satisfied with Global financial services as always.

15 August 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi IIisabeta,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Very patient and helpful - Rohan

Rohan was very helpful with the whole process, he was patient and explained everything multiple times until we understood. He is also bilingual which was also very helpful.

14 August 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Jasmin,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 3 out of 5 stars

Not satisfied

Yes we got a special rate however, this was also offered to us by the bank directly. We joined Global finance after hearing so many reviews on radio but we did not find any helpful tips to clear our mortagage. I believe we were already on the right steps of clearing mortgages faster. Since we signed contrract for Global Finance services,we were not able to move out of their services. Another issue is their way to claw customers with a 15month contract when our loan was only fixed for 12month period. This would mean we will have to continue choosing them or a fee will be charged in order to end contract at end of 12month. There was also no easy way of getting approval. So many old documents was required where as when we dealt with bank directly, it was a simple process.

1 May 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Ashika,
Thank you for your feedback. We apologize for the negative experience and value your input.

We want to address your concerns personally and prioritize your satisfaction. Please let us know your preferred communication method and a convenient time for us to contact you.

Your feedback is invaluable in improving our services. We look forward to discussing this matter with you.

Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Meeting with Rohan - Renewal of Loan

Meeting with Rohan, Mortgage Adviser. He was great, both on the phone as well as in person. Spent ample time explaining to us how our loan system works and giving us the opportunity to decide ourselves what option would best suit us. We found this process to be very transparent and we would like thank Global Finance for being there for us.

29 July 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Jamina,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Rohan Wadhwa has helped us in best…

Rohan Wadhwa has helped us in best possible way to get a top-up in such a difficult interest rate situation as well. Best structure , interest rate and advice. Always recommended. Thank you for your services.

29 July 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Ruby,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

I would like to congratulate Ajay Ji…

I would like to congratulate Ajay Ji and entire team esp Rohan and Trisha for value-added services for loan restructure and mortgage. The way they deal diligently is outstanding. Please keep up the good work. Cheers

28 July 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Jagdeep,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Thank heaps Ajayji, Dil se happy. :)

Im with Global Finance for over a decade; it helped us fix our mortgages with great interest rates and payment structures to reduce our home loans quickly. Ajayji and his team are true champions in financial services for individuals' needs. I recently met Ajayji to refix my existing home loan, and I was surprised by his evergreen energy, passion for his job and customers. We are fortunate to have Global Financial Services for our financial needs. Thank heaps Ajayji, Dil se happy. :)

7 July 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Shailesh,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Arya Gupta from Global Finance Auckland…

Arya Gupta from Global Finance Auckland has been an great mortgage broker to work with. He has devoted us time and effort and has worked with us to make sure our requirements are met in a timely manner. I would give my full recommendations to them and use their services for any future mortgage/insurance requirements.

1 July 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi There,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

Rated 5 out of 5 stars

Gaurang has helped and provided support

Gaurang has helped and provided us details as requested. Great service as heard from many people. Thanks Gaurang and Global finance for sorting out our repayments. Great 👍 service.

19 June 2023
Unprompted review
Global Financial Services logo

Reply from Global Financial Services

Hi Nitin,
Thank you so much for reviewing Global Financial Services Limited! Our team will be very pleased to hear you have found great client service :)
Kind Regards,
Team Global Finance

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