The Global Luxury Closet Limited (Globalluxcloset) Reviews 

410
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and service, highlighting the staff's professionalism, helpfulness, and extensive knowledge, which makes interactions pleasant and trustworthy. The quality of items is frequently described as immaculate and exactly as described, often exceeding expectations with authentic and well-maintained pieces. Reviewers often commend the fast and secure delivery, with items arriving beautifully packaged and sometimes including thoughtful extras. The overall purchasing process is noted for being seamless, easy, and stress-free, leading to high satisfaction and frequent repeat business. Many express strong recommendations and eagerness for future purchases, appreciating the personalized attention and reliable service provided.

What people talk about most

Product

Customers consistently report positive experiences with the product, often highlighting its immaculate... See more

Staff

Reviewers mention positive feedback about staff, with many praising a staff member for their exceptional... See more

Quality

Users describe positive interactions with quality, consistently reporting that items arrive in immaculate... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and responsiveness.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting very quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sasha is a fantastic lady who runs this service at amazing costs while simultaneously working as an emergency room doctor; how she finds the energy is beyond me. I have been watching Sasha sell for... See more

Rated 5 out of 5 stars

I’ve just made my first purchase with Sasha at GLC and it definitely will not be my last! She made me feel safe and confident buying from her, shes kind and welcoming as well as remaining professional... See more

Rated 5 out of 5 stars

A very special (big) purchase for my 30th Birthday!! Birkin 25 in Chai GHW perfect condition as described. Seamless and very helpful from start to finish! Provided authentication and fast delivery.... See more

Rated 5 out of 5 stars

Just received my 5th bag from Sasha at global lux closet and she nailed it again ! Amazing experience so reassuring a delight to work with ! She can source anything and goes out of her way to please... See more


Company details

  1. Fashion accessories shop
  2. Bag shop
  3. Handbags Shop
  4. Secondhand Shop

Written by the company

UK based online consignment store selling guaranteed authentic high end luxury items including bags, accessories, and shoes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

410 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(410)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional business

This is my fourth purchase from Sasha and I cannot continue to recommend her enough.

Right from clear , regular and informative communications ( answering my many questions) to providing me with the most exquisite handbags! Each purchase has been of outstanding quality - exactly as described with shipping etc safe, secure and speedy.

I will continue to use Sasha often and already have my next purchases lined up!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

I purchased my first Chanel bag through Sasha recently and had such a lovely experience from start to finish. I messaged Sasha with some initial questions and she responded immediately, sending me measurements, answering all my questions, and including additional photos of the bag. After purchase, she shipped the bag promptly and it arrived beautifully packaged! I would highly recommend Global Luxury Closet and will definitely be a repeat customer!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Sasha is very responsive and helpful…

Sasha is very responsive and helpful and always willing to answer questions or share more pics if needed. Bags are always exactly as described and I would always recommend her. I have bought two bags from her ( so far) and it has always been a brilliant interaction. Will definitely be back!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, once again

Fantastic experience as always with GLC. I am a repeat customer, buying for a few years now. Excellent service, full and clear description of item, lots of photos and Sasha is very receptive and prompt in answering any queries. Kept me informed throughout on my item and checked in on delivery day too - great service! My particular item was a deal, very fair pricing. Other items I’ve got my eye on are sought-after and can’t find easily elsewhere. I’m delighted with my latest purchase. No hesitation in recommending and I know I’ll be back myself.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

A very special (big) purchase for my…

A very special (big) purchase for my 30th Birthday!! Birkin 25 in Chai GHW perfect condition as described. Seamless and very helpful from start to finish! Provided authentication and fast delivery. I have shopped before and will shop again for future bags!

Thanks, Fern :)

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Bag.

I felt it a must to write another review.
Sasha is the kindest and most helpful person.
This has been my second purchase and I am so grateful for all the care and love Sasha showed me.
Wonderful experience… x

9 January 2026
Unprompted review
Rated 5 out of 5 stars

I cannot say enough amazing things…

I cannot say enough amazing things about this shop! I purchased a Chanel handbag and the experience was so incredible that when - by some sort of an (expensive!) miracle - my bag of dreams also popped up on the website, I went ahead and ordered it without thinking it twice! The first bag arrived exactly as described and in beautiful condition, the second is on its way.

Sasha, the owner, is absolutely terrific—so attentive, extremely responsive, and genuinely kind. She answered every single question I had and made the entire process feel effortless and completely stress-free.
If you have even the slightest hesitation, don’t. You will NOT regret it. The packaging was beyond stunning—truly a luxury experience. The bag was wrapped beautifully, just like buying directly from a Chanel boutique.
This is hands down one of the best online shopping experiences I’ve had, and I can’t wait for my second bag to arrive!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, really helpful and professional. Super quick delivery, and beautifully packaged item ☺️

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic experience dealing…

Absolutely fantastic experience dealing with Global Luxury Closest. Sacha was very helpful sending additional photos, She is super responsive providing additional information. Delivery also arrived within 24 hours. My Chanel bag is gorgeous, as described and came with extras like a bag insert and Chanel box that wasn’t listed in the description so that was a lovely surprise! Peace of mind with authenticity certificate to verify your piece. Would recommend buying or consigning with them.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

I can’t recommend Sasha enough, from first messaging through to delivery.
She kept me well informed, answered any questions I had.
Genuinely a lovely lady to deal with.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Sasha is amazing 💜

Sasha is amazing, I trust her with all my preloved purchases and I’ve bought some amazing bags from her.
I have also sold a couple of things through Sasha, she is always very thorough with every aspect of her business

9 December 2025
Unprompted review
Rated 5 out of 5 stars

GLC are the best

Sasha is thorough, meticulous and brilliant at fulfilling requirements when it comes to luxury bags. Her prices are fair. She covers everything. I would highly recommend her! Don’t think twice - just buy it.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Love buying bags from GLC

Love buying bags from GLC. Great quality, lovely bags, and so easy to ship throughout the whole of Europe. Would 100% recommend!

17 November 2025
Unprompted review
Rated 5 out of 5 stars

First but not last purchase!

I’ve just made my first purchase with Sasha at GLC and it definitely will not be my last! She made me feel safe and confident buying from her, shes kind and welcoming as well as remaining professional. She has amazing stock at excellent prices and i look forward to buying again. Thank you!

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Sasha is the best

Sasha is the best. Now I have bought 6 or 7 handbags from her. She is the most trustworthy person. I am very very confident buying from her. Also her knowledge of luxury brands is phenomenal.
Already looking forward to my next purchase!
Huge thanks to Sasha !!

15 November 2025
Unprompted review
Rated 5 out of 5 stars

Sasha makes each transaction so easy

Sasha makes each transaction so easy. I dropped her a message about a bag from a few weeks ago that was already sold but 5 days later she had sourced me one. Lots of photos and great communication. My bag arrived today and I'm thrilled. This is my 3rd purchase from Sasha and I'm happy to recommend her.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely the Best!

Sasha at GLC is my go to for preloved designer goods. Just made my 6th purchase! Sasha is very knowlegable and will send as much info and photos as you require. She keeps you constantly up to date with delivery details and keeps in touch at every step until your bag arrives.

7 November 2025
Unprompted review

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