The Global Luxury Closet Limited (Globalluxcloset) Reviews 

410
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and service, highlighting the staff's professionalism, helpfulness, and extensive knowledge, which makes interactions pleasant and trustworthy. The quality of items is frequently described as immaculate and exactly as described, often exceeding expectations with authentic and well-maintained pieces. Reviewers often commend the fast and secure delivery, with items arriving beautifully packaged and sometimes including thoughtful extras. The overall purchasing process is noted for being seamless, easy, and stress-free, leading to high satisfaction and frequent repeat business. Many express strong recommendations and eagerness for future purchases, appreciating the personalized attention and reliable service provided.

What people talk about most

Product

Customers consistently report positive experiences with the product, often highlighting its immaculate... See more

Staff

Reviewers mention positive feedback about staff, with many praising a staff member for their exceptional... See more

Quality

Users describe positive interactions with quality, consistently reporting that items arrive in immaculate... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and responsiveness.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting very quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sasha is a fantastic lady who runs this service at amazing costs while simultaneously working as an emergency room doctor; how she finds the energy is beyond me. I have been watching Sasha sell for... See more

Rated 5 out of 5 stars

I’ve just made my first purchase with Sasha at GLC and it definitely will not be my last! She made me feel safe and confident buying from her, shes kind and welcoming as well as remaining professional... See more

Rated 5 out of 5 stars

A very special (big) purchase for my 30th Birthday!! Birkin 25 in Chai GHW perfect condition as described. Seamless and very helpful from start to finish! Provided authentication and fast delivery.... See more

Rated 5 out of 5 stars

Just received my 5th bag from Sasha at global lux closet and she nailed it again ! Amazing experience so reassuring a delight to work with ! She can source anything and goes out of her way to please... See more


Company details

  1. Fashion accessories shop
  2. Bag shop
  3. Handbags Shop
  4. Secondhand Shop

Written by the company

UK based online consignment store selling guaranteed authentic high end luxury items including bags, accessories, and shoes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

410 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(410)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sasha is amazing!

Sasha is amazing!! So professional always, helpful, informative, super to deal with all round. My latest acquisition is delightful and in superb condition. Always my go to when having a nosey around the market. Trust her implicitly. Thank you Sasha x

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Buy and sell with confidence

Buy and sell with the utmost confidence as Sasha is very thorough. Sasha kept me informed throughout and sent pictures when she was posting. She reached out to me make sure everything was OK. The bag itself is everything I wanted! Thank you! Fantastic service and trusted seller!

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Professional, attentive & meticulous

Sasha is highly professional, attentive, responsive with meticulous attention to detail. What she says is what you get! She can source any bag, and ships extremely quickly. These are just a few of the reasons why she has got many loyal clients, like myself, from all over the world. I wouldn’t hesitate to recommend her. Thanks Sasha!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic!!

Sasha is absolutely fantastic and I would highly recommend her and her business. I bought 2 Chanel bags from her and she was so helpful throughout the entire process answering all of my questions and being really patient whilst I made up my mind! The bags are absolutely stunning and in such fantastic condition - the wrapping was also immaculate. There is no question at all regarding their authenticity. I will be highly recommending her to friends and family. Thanks so much!! Xx

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience!

I got a fantastic Chanel medium Classic Flap in excellent condition, the service was great with next day delivery. The bag is, needless to say, authentic and exactly as described. I know I'll definitely purchase more from Sasha, thank you!

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Sasha at The…

Excellent service from Sasha at The Global Luxury Closet. She is so attentive in her communication throughout the buying process and provided accurate descriptions and many photos.
I am so happy with my beautiful bag which arrived very quickly. The presentation was immaculate. The care taken in wrapping was obvious and equals that I have experienced buying new from store.
I would happily buy from her again and will be recommending her to anyone who’ll listen!

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Sourced Coco Handle

Sasha knew I was on the look out for a metallic pink or lilac coco handle and she found me the perfect one. This was the 4th bag I purchased from Sasha and as always she provided 20 + photos of the bag so I knew exactly what I was buying, which of course was immaculate.
Top class service and I know I will be back 😃

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Purchasing my first Chanel…

I recently bought my first Chanel handbag from Sasha. My experience was nothing short of attentive, patient and very professional. Sasha answered all my questions and took numerous pictures of the bag to help me decide.
She was flexible on payment through the payment plans she offers.
I received the bag yesterday, beautifully wrapped and fully authenticated. For my first time Chanel purchase this made opening of it really special.
Highly recommended and trusted seller

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Chanel Square Mini

I wholeheartedly recommend purchasing a handbag from The Global Luxury Closet! My experience was entirely smooth and effortless. Sasha was exceptional, providing numerous photos and assisting me in finding the exact bag I wanted. She is truly a delight to work with, demonstrating great attention to detail and maintaining excellent communication throughout the process. I am extremely pleased with my purchase and would gladly buy from her again. Thank you so much, Sasha!

11 September 2024
Unprompted review
Rated 5 out of 5 stars

My first time buying from Sasha

My first time buying from Sasha! What an amazing experience! Fast delivery, super communication and a seamless purchase! 10* plus… I couldn’t be happier with my new sparkling Chanel bag 💼 🩷🩷

24 September 2024
Unprompted review
Rated 5 out of 5 stars

The bag was as described

The bag was as described, in absolute mint condition! so happy!! great service and communication throughout, couldn't ask for more. Better service than in store shops!

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Wonderful service! Fast delivery and perfect communication! Couldn’t be happier with the Chanel bag, will be purchasing from Global Lux Closet again and would recommend to anyone!

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Sasha The Star!

I am so glad I found Sasha. What a star and might I add, extremely attentive. She worked quickly to answer my questions, provide additional pictures of said item and get my package shipped off all within 24 hours. Definitely would recommend!

19 September 2024
Unprompted review

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