Global Seafoods Reviews 

1,148
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Prices used to be reasonable and now it costs almost double than what my local store is selling the same caviar for. It is their right to sell at whatever price they want but when I wrote about it on... See more

Company replied

Rated 1 out of 5 stars

I had a very disappointing experience with this store. The caviar I received was of poor quality. When I contacted customer support, they only offered a discount instead of a replacement. When I ment... See more

Rated 2 out of 5 stars

Tried to leave a review on their website but it looks like they can choose reviews. Late May 2023 I ordered 20lb of fish - Chum Salmon Fillet Portions 6 oz, 90% was fish tails and fish collars when it... See more

Rated 3 out of 5 stars

Packaging is a PROBLEM! Box is too big for 1 kg of caviar. 1 kg should be packed in 2 small packages, and in a much smaller cooler. Actual package with caviar was broken, ice was melted and all pl... See more

Company replied

Company details

  1. Food products supplier

Written by the company

Our wide range of products come from our production in Kodiak, Alaska and from our partners who produce in Alaska, Oregon, Tennessee and Louisiana. Our prices on average are very competitive compared to local grocery, outlets and online stores being 20-70% cheaper. Awesome seafood products straight to your door.


Contact info

1.9

Poor

TrustScore 2 out of 5

1k reviews

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No recent history of asking for reviews

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Replied to 11% of negative reviews

Typically replies within 24 hours

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1.9

All reviews

(1,148)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

This was my 3rd order and the Red King …

This was my 3rd order and the Red King Crab Legs Jumbo was meaty, succulent and delicious as ever. My only (whine) is there was not as many knuckles as before, however, there appeared to be more legs. WIll definitely be ordering again and rec'd my $10, discount. Thanks Oleg, you are the best.

14 September 2017
Unprompted review
Rated 5 out of 5 stars

Great customer care

Very fast, reliable and very courteous. Great customer service. Bought different caviar from them multiple times. Arrives frozen, well packed.

13 September 2017
Unprompted review
Rated 5 out of 5 stars

Great Quality Product and Great Service!

We ordered a red caviar a few times at GlobalSeafoods.com last years. Because of high quality of product, we've ordered red caviar again on August 14th 2017. The order was shipped on Tuesday by Fedex and scheduled for delivery on Saturday. The weather was hot in Kansas, and we worried for our mail. Unfortunately, we did not receive our package on Saturday because Fedex misplaced our order in the wrong truck for delivery. I called to the Fedex Customer Service trying to pick up my order by myself but they refused me.So I received our order just on Tuesday about 7 p.m.(8th day of delivery!) and it was in horrible condition. The dry ice totally disappeared and all red caviar(we ordered 2 kg for us and our friends with kids) arrived thawed and warm in touch! So we were afraid to eat this product and share it with our friends who mostly ordered caviar for kids! I emailed Oleg Nikitenko, the President of GlobalSeafoods, about our problem with this horrible red caviar delivery. He responded immediately and ,moreover, promised to replace our order. They shipped it on Monday, August 28th, and we're received it about 7p.m. on Friday. All red caviar was frozen solid! We called our friends and they came for their part of the order! Sure it will be a great quality product as we ordered last years! Thanks a lot to Oleg Nikitenko and his GlobalSeafoods team for such a quality and tasteful product, and Great Service! Definitely, we will order it again!

2 September 2017
Unprompted review
Rated 3 out of 5 stars

Caviar is too salty

I ordered red caviar with this site twice before and was very satisfied. Although the packaging and the speed of service was as good as prior, but this time the caviar itself was not as good as expected. It was too salty!

1 August 2017
Unprompted review

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