In general, Global YO’s service was good. My challenge has been the local network (Telcel). Before purchasing services from Global YO I purchased 2 plans (one for myself and one for my wife). 5g tour... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Data services are pretty good, I’ve used across India and Bali and service is fine. Calling was difficult and confusing, i regret purchasing that add on. Support team are better than most but take an... See more
Company replied
I have been using Global Yo’s eSIM cards for several years now, as I travel frequently and this allows me to stay in easy contact with my loved ones back home. I find the price–performance ratio to... See more
Company replied
I took a 3 day plan for georgia. On the 2nd day the network went and dint come back even though the plan was active. In fact the helpdesk advised that i manually select a certain network but that net... See more
Company replied
Company details
About Global YO
Written by the company
Global YO is a travel eSIM that does more than data. Get high-speed mobile data in 200+ destinations from $0.39/day, plus in-app VPN, real-cheap international calls, smart trip recommendations, and a map curated for what locals actually use. It's Real Connectivity, built for how you actually travel.
What is Global YO?
Global YO is a digital SIM (eSIM) for international travelers. Install it once, activate it when you land, and you've got data in 200+ destinations — no contracts, no roaming fees, no swapping physical SIM cards.
In V2, Global YO grew up. Beyond mobile data, every plan now includes built-in VPN, an upgraded international calling feature, AI-powered travel recommendations, and a map of the places locals actually love.
How does it work?
- Download the Global YO app from the App Store or Google Play.
- Choose a plan for your destination — local, regional, or global.
- Install your eSIM via QR code (under 60 seconds).
- Turn it on when you land. You're connected.
What's new in V2
- In-app VPN — included on every plan; unblocks WhatsApp, banking, streaming wherever you are
- YO Calls — $6 in international calling credit for $2.99; outbound calls from a temporary Global YO calling number
- Smart chat — ask in plain language, get a real recommendation back
- The new map — real ratings, walking distance, the spots locals actually love
- Bigger referrals — send a friend, get 50% of their first plan back in YOYO$
Plans available in 200+ destinations, including:
Spain · Japan · Italy · France · Mexico · Thailand · Portugal · Greece · United States · United Kingdom · Germany · Brazil · South Korea · United Arab Emirates · Vietnam · Morocco · Indonesia · Turkey · Australia · Canada — and 180 more destinations.
Why Global YO?
- Mobile data in 200+ countries from $0.39/day
- Plan durations from 1 day to multi-month
- Data-only eSIM, activates in under 60 seconds via QR code
- In-app VPN at no extra cost
- International calling credit (YO Calls)
- AI-powered travel recommendations and a curated map
- Multi-operator coverage in major destinations
- YOYO$ token rewards — earn on every plan, spend on future plans
- Plus: indie movies, watch parties, live shows, games
Who is Global YO for?
- Frequent travelers who want one app for the whole trip
- Digital nomads who need connectivity that follows them across borders
- Business travelers who need calls, data, and unblocked apps everywhere
- Anyone tired of roaming fees or fumbling with physical SIMs
FAQ
How much does it cost?
Plans start at $0.39/day. Pricing varies by destination, plan duration, and data allowance.
Can I make international calls?
Yes. YO Calls lets you make outbound international calls from a temporary Global YO calling number — $6 in credit for $2.99. Useful for hotels, restaurants, embassies, anyone not on WhatsApp. The number isn't permanent and isn't tied to your account between trips.
What are YOYO$?
YOYO$ are Global YO's in-app token. 100 YOYO$ = $1 USD. Earn on every plan and referral, spend on future plans (up to 100% off). No expiry as long as you earn at least once per calendar year.
What devices work with Global YO?
Any eSIM-capable phone. Most iPhones (XS and newer) and major Android phones (Pixel 3+, Samsung Galaxy S20+, etc.) support eSIMs. See the full compatibility list in the app.
Can I use my regular SIM at the same time?
Yes. Most modern phones support multiple SIMs simultaneously. Keep your primary line active for calls and 2FA from home, use Global YO for travel data and international calling.
Support
- In-app chat
- Help Center: FAQs
- Email: support@globalyo.com
Connect with us
- Website: www.globalyo.com
- Instagram: @globalyo_
Headquarters
749 E 135th St, Bronx, NY 10454, United States
Legal name
Yoverse Inc.
Contact info
201/202 749 E 135th St, Bronx, 10454, New York, United States
- isabel.balee@yomobile.com
- globalyo.com
4.1
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Purchase and customer service experience
I'm yet to use the esim at the time of writing so this review is on the customer service and purchase experience. The purchase experience was a bit confusing about installation and activation of the esim which led to an earlier than intended activation date of the esim. Contacted customer service which at first was slow to respond however when a second agent (Marya) responded, my issue was resolved efficiently and my activation date was deferred which meant I will be able to use the esim for the intended period of my travel. Hopefully the service provided by the networks will be seamless.
13 May 2025
Unprompted review
Reply from Global YO
Hi Sach! 👋 Thank you so much for your honest and thoughtful review — we truly appreciate you giving us a chance and for sharing both the challenges and the positives. We're genuinely sorry for the confusion during the activation process. We understand how important timing is when you’re preparing to travel.
We’re proud that our agent Marya was able to step in and provide a fast, empathetic solution for you. She’s one of our stars, and she’ll be thrilled to know you felt supported. 🙌
As you begin using the eSIM, we hope the connection is as smooth as your interaction with her. If at any point you have questions, or just want to share how the journey goes, please don’t hesitate to reach out — even directly to me at ricardo.mendez@yomobile.com. We're here for you, all the way. 💚📱✈️
I have plenty YOYO$ but I never can use…
I have plenty YOYO$ but I never can use more then 100 so it is non sense to recommend … with rest everything is okay
12 May 2025
Reply from Global YO
Hi Patryk! 💬 First, thank you for taking the time to share your experience. It means a lot to us that you’re actively using YOYO$ and we hear your frustration loud and clear regarding the current limit. Your point is valid, and we’re already evaluating how to give users like you more flexibility and better options when redeeming rewards.
Our mission is to make Global YO not just a travel essential, but a joy to use — and that includes making our loyalty system meaningful. Please feel free to reach out to me directly at ricardo.mendez@yomobile.com so we can better understand your needs. I’d love to hear from you and work together on making your next experience even better. Thanks for being part of our journey. 💚✨
Invalid codes and seedy refund process
My last 6 eSIMs I purchased all have had invalid codes, I don’t know why I keep going back, have to wait for hours with customer support and send screenshots,
When getting a refund they want screenshots of your bank.
Nearly 30 days wait for refund, scam of a company
11 May 2025
Unprompted review
Reply from Global YO
Adam, we’re incredibly sorry for the experience you’ve described, and we want you to know your frustration is valid 💔 You deserve a seamless service — and if we fell short, we take that seriously. The delay in support and refund is absolutely not the standard we strive for.
I’m Ricardo Mendez, Customer Service Manager, and I would be honored to assist you personally. Please email me at ricardo.mendez@yomobile.com — let’s fix this together and make things right. You’re not just a transaction to us; you're a customer who deserves care. 🙏💬
This was my first trip using an eSIM
This was my first trip using an eSIM, and I was nervous I’d mess it up. But the instructions were super clear. I had it set up before I boarded, and it worked the second I landed in Spain.
5 May 2025
Reply from Global YO
Joel, we get it — tech nerves before a trip are so real! 😬 But hearing that your experience was stress-free from the very start makes our day. Setting up an eSIM while at the gate can feel daunting, so we worked hard to ensure every instruction is crystal-clear and takes the guesswork out of your hands ✨
We’re so glad you landed in Spain ready to explore without needing to troubleshoot or look for Wi-Fi. That’s the Global YO promise — smooth from setup to farewell. Can’t wait to join you on your next adventure 🌍📱💚
Reply from Global YO
Hi Farhan! ✨
Thank you for trusting Global YO on your travels through Saudi Arabia and the UAE. We’re so glad to hear it worked well — keeping you connected wherever you were. 📱🌍
If there’s ever anything we can do to improve your journey even further, you know where to find us. Wishing you many more smooth travels and great connections ahead! 💚
Excellent experience with Global YO!
Excellent experience with Global YO!I used the option Europe and Malaysia!Very good coverage,very good service!I will use them again and recommend them to everyone!
28 April 2025
Reply from Global YO
Dear Rumen! 🌏
Thank you so much for this amazing feedback! 🙌 The fact that you traveled across continents with us — from Europe to Malaysia — and had such a great experience fills our hearts with gratitude 💙
We work hard to offer great coverage wherever your adventures take you, and hearing that you’d recommend us to others truly means the world 🌍✨ You’re part of the Global YO family now, and we can’t wait to join you on more unforgettable trips in the future 🚀
Take care, and see you on your next destination! 🧳💫
The best prices and excellent coverage…
The best prices and excellent coverage with the e-sims. I have been using Yo Global for less touristy countries, and the coverage I got was very good with them; besides, the variation in packages and ease of installation make it practically hassle-free.
Thanks for saving us the headache of buying sims in new places!
1 May 2025
Reply from Global YO
Hi Awais! 🌍🙏 What a review—thank you so much for sharing your detailed experience! We’re especially excited to hear how well Global YO performed in less touristy countries—that’s one of our biggest missions: to give people consistent, easy-to-use connectivity no matter where in the world they are.
It’s so validating to know that our eSIMs were not only easy to install, but also gave you excellent coverage and value throughout your trip. 🗺️📶 Whether you’re in a capital city or off the beaten path, we want to be your travel tech solution—simple, flexible, and reliable.
Your mention of the variation in packages and stress-free setup makes us beam! 💚 Thank you again for your trust, and please don’t hesitate to reach out anytime. We’re always just a message away.
Wishing you peaceful, connected journeys,
—Team Global YO 🛫📲✨
It does not work well in USA and Korea
It does not work well in USA and Korea.
I can confirm it worked well in Canada
3 May 2025
Unprompted review
Reply from Global YO
Hi Sungyu,
Thank you so much for your honest feedback. 🌎
We’re glad it worked well for you in Canada, but we’re genuinely sorry to hear it didn’t meet your expectations in the USA and Korea. That’s not the experience we aim for, and I’d like to personally look into it. 🙁
Please email me — Ricardo Méndez, Customer Service Manager — at ricardo.mendez@yomobile.com. I’ll take it from there and do my best to find a solution that works for you. 💡
You deserve dependable service, no matter where you are. Let’s get this sorted — and hopefully bring some brighter vibes your way this Cinco de Mayo. 🇲🇽🎊
too slow to be useful
3 May 2025
Unprompted review
Reply from Global YO
Hola Alberto,
I’m truly sorry your experience didn’t live up to what we aim for. 😞 This isn’t the type of feedback we take lightly, and I’d really love the chance to make things right.
My name is Ricardo Méndez, and I’m the Customer Service Manager at Global YO. Please send me an email directly at ricardo.mendez@yomobile.com — I’ll personally investigate what went wrong and see how we can help. 🛠️📬
Nobody should feel let down by their connection, especially with Cinco de Mayo right around the corner — we’d love the opportunity to turn this around. 🇲🇽🎉
Reply from Global YO
Hey Croovy! 🌟
Thanks a ton for your short but powerful review — "Good reception, cheap price" hits right at the heart of what we aim for at YO! 🎯✨
We’re thrilled to know you had great reception and felt the value of what we offer without breaking the bank 💸💚. Whether you're traveling, staying local, or hopping between time zones, we always want you to feel connected, stress-free, and wallet-happy! 🙌📶
If you ever need help, want to explore new features, or just wanna say hi, we’re here 24/7. And if anything ever goes less than perfect, I’m personally here to jump in. You can email me directly at ricardo.mendez@yomobile.com – I’m the Customer Service Manager and would be glad to assist you myself. 🤝📩
Thanks again for riding the YO wave 🌊
Stay magical,
– Ricardo | Customer Service Manager at YO 🚀📱
Smooth transaction best price
27 April 2025
Reply from Global YO
Hey Gokhan! 🎯
Thank you so much for taking a moment to leave this wonderful feedback! Fast, smooth, and getting the best price — that’s the Global YO spirit! 🌎💬
We believe that connecting globally should be easy, affordable, and stress-free — because the world is already full of exciting challenges and discoveries without tech getting in the way! 🧭🌟
Today, as we celebrate Children’s Day 🎈, we're reminded how important it is to make things simpler and more joyful for everyone, everywhere — just like we aim to do for travelers like you.
Thanks again for trusting us on your journey, Gokhan! 🚀 We’ll always be here for your next adventure!
Easy
You can easily and quickly have internet all over the world, I have tested it in Morocco, Singapore and Malaysia!
10 April 2025
Reply from Global YO
Hi Marina! 🌍🌟
What an incredible journey you’ve had! Traveling through Morocco 🇲🇦, Singapore 🇸🇬, and Malaysia 🇲🇾 sounds absolutely magical, and we’re so honored that Global YO could be your companion every step of the way. ✈️🧭
Hearing that you were able to connect quickly and easily across continents is the best reward we could ask for. 🥹 It’s travelers like you who remind us why we do what we do — because the world deserves to be explored without limits or interruptions! 🌎💙
Today, on Children’s Day 🎈, we celebrate the spirit of discovery, adventure, and wonder — and your story captures that perfectly! Thank you for trusting us, Marina.
We’re excited to be part of your next journey! 🚀💬 Until then, safe travels and big smiles!
Wasn't sure at first, now I recommend it
I saw mixed reviews online but decided to try it. Worked great in my case. Glad I gave it a shot.
2 April 2025
Unprompted review
Reply from Global YO
Hey Jean! 😊
We totally get it — sometimes online reviews can leave you wondering what to expect. That’s why your message means so much to us. We’re so glad you gave us a chance and even happier that everything worked great in your case 🙌✨
Every traveler’s experience is different, and it’s our goal to make sure yours is smooth, fast, and reliable — no matter where you go. Thank you for trusting us, and we hope we’ll be your travel sidekick again soon! 🌍💙
— Global YO
I’ll be using it again on next trip
Already planning to buy Global YO again for my next vacation.
11 April 2025
Unprompted review
Reply from Global YO
Hi Silas! 👋
We love the fact that you’re already thinking of us for your next trip — that means so much! 💙
It’s our mission to provide that set-it-and-forget-it kind of service, so you can focus on your adventure, not your SIM card.
Thank you for being part of the Global YO family — we’ll be here when you’re ready for round two (or three 😉).
— With appreciation,
The Global YO Team
eSIM at Montenegro worked amazingly…
eSIM at Montenegro worked amazingly without any issues. Acticate your eSim in your mobile before you travel. And we can deactivate it. After you reach Montenegro activate it back and turn on Data Roaming to make it work. It worked like a magic at a very low cost. Definitely recommend this SIM for Montenegro.
20 April 2025
Unprompted review
Reply from Global YO
Hey Anjhi! 😊
Thank you for sharing your Montenegro experience — this is exactly the kind of feedback that helps other travelers get the most out of their trip! 🇲🇪✨
We love that everything worked like a charm for you, and your advice about activating the eSIM before traveling and toggling roaming was spot on! It really is like magic when everything clicks so smoothly, and we’re glad our service delivered that for you — at a fraction of the cost 💫
We’ll be here for your next journey, and we hope every one of them is as seamless as this one! 🌎💙
— The Global YO Team
Nice and cheap SIM card to use everywhere on the Word
Very nice servos, the SIM card working everywhere on the word and they are very good when you travel and need to be connected with Your love one throughout the internet apps. I recommend to everyone as it's good and cheap service and very convenient to use.
23 April 2025
Reply from Global YO
Hi Dariusz! 🌟
Your kind words just made our day — thank you so much for such a heartfelt review! 🥰 We’re absolutely thrilled to know that your Global YO SIM worked everywhere you traveled. It means the world to us that you stayed connected with your loved ones through the apps that matter most 💌🌍
We built Global YO to be a reliable travel companion — simple, affordable, and with solid coverage when it counts. And when amazing customers like you recommend us to others? That’s the ultimate reward! 🙏
Here’s to many more adventures with smooth connections and unforgettable memories ✈️💙
— Team Global YO
Fast, efficient 24/7 customer service
I landed in China and for some reason my IPhone was not accepting the eSIM. I was very worried that I would be stranded but I reached out to global yo using their app built in chat function and I was surprised that I received a reply extremely fast from Ninja Frank even though it was the middle of the night in the united states.
Frank guided me thoroughly on solving my problem and it was a success. I’m very grateful and relieved!
23 April 2025
Unprompted review
Reply from Global YO
Hey Andre! 😄
Reading your review gave us goosebumps! We can only imagine how stressful it must’ve felt to land in China and face connectivity issues, especially when you’re counting on everything to just work. The fact that you reached out through the chat in our app and got help from Ninja Frank — even during the middle of the night in the U.S. — is exactly the kind of Global YO magic we work so hard to create 🌍🕐✨
We’re so happy Frank was able to guide you step-by-step and get you back on track. Being stranded with no service is every traveler’s nightmare, and we’re honored that we could be there for you during that critical moment 🙌📲
Thanks for trusting us with your journey — we’ll always be here to back you up, wherever your adventures take you 🌐💙
— Your Global YO Family
Very very good service
Very very good service! And if you have any problems, they will help you immediately and the employers are very friendly! Especially Ninja Anastasia and Marya! Would highly recommend!
21 April 2025
Unprompted review
Reply from Global YO
Thank you so much for the wonderful review, Abdallah! 🙏 We’re absolutely overjoyed to hear that you had a fantastic experience with our service and our team, especially with Ninja Anastasia and Marya! 🦸♀️🦸♀️ It means the world to us that you felt so well taken care of – our goal is always to provide top-tier service and make sure our customers feel supported at every turn.
We truly appreciate you taking the time to recommend us to others. It’s always our pleasure to help you, whether it’s with a quick question or a more complex issue, and knowing that you feel comfortable reaching out is the best feedback we could ask for. 😊
I expected slower speeds but was able
I expected slower speeds but was able to upload videos and make video calls without any lag.
10 February 2025
Unprompted review
Reply from Global YO
Hey Ines! 🎥📱
We’re SO glad to hear this! A lot of first-time users expect slower speeds when using eSIMs abroad — and your experience is proof that it doesn’t have to be that way. Uploading videos and making calls without lag? Now that’s the level we aim for. 💪
We’ve worked hard to partner with top-tier local networks to deliver speed and performance that feels just like home — and it’s always amazing to hear when customers really feel that difference.
Thanks for trusting us with your travel connection and for taking the time to share this win. Wherever you go next, we’ll be ready to keep your uploads fast and your calls crystal clear. 💙🌍✨
I’ve fumbled through enough bad
I’ve fumbled through enough bad SIM-buying experiences. This was a breath of fresh air.
28 February 2025
Unprompted review
Reply from Global YO
Hi Kiona! 🙏
We felt this one deeply — because we know the struggle of fumbling with foreign SIM cards, confusing kiosks, or unclear instructions while trying to just. get. online. 😩 That’s why we poured everything into making Global YO a total breath of fresh air for travelers like you.
No more bad SIM-buying experiences. Just a clean, easy setup and a reliable connection that works when you need it most. Your review means the world to us because it tells us we’re making that difference. 💫
Thank you for giving us a shot, and for helping prove that travel tech doesn’t have to be frustrating. Here’s to smoother trips and stress-free signals from here on out! 💙🌍📶
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