Glowcept Reviews 111

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, describing them as innovative, effective, and efficient, providing salon-quality results at home. People appreciate the convenience and ease of use, noting that the tools are lightweight, rechargeable, and quick to heat up, making styling much faster and simpler. The products are praised for smoothing frizz, adding shine, volume, and bounce, while being gentle on hair and suitable for various hair types and lengths. However, some customers experienced issues with product functionality, such as items not charging or stopping working shortly after purchase, and found some products did not meet expectations regarding quality or heating. Delivery times were occasionally longer than expected, and a few reviewers reported receiving incorrect or undelivered items, leading to dissatisfaction with the overall service. Some people were dissatisfied with customer service, citing difficulties in getting responses for returns or resolving issues, with some feeling their requests were ignored.

What people talk about most

Product

Customers had positive experiences with product, praising its good quality, reasonable price, and... See more

Quality

Customers consistently note positive experiences with quality, praising products for their effectiveness,... See more

User experience

Consumers find the user experience to be positive, with many praising the product's ease of use, quick... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many experiencing significant delays, some... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This Glowcept cordless styling brush is such a game changer. It’s lightweight, rechargeable, and so easy to use, no cords to deal with, which makes styling so much quicker. I travel quite a bit, and... See more

Company replied

Rated 5 out of 5 stars

Glowcept is a reliable brand. They make hair styling products which are effective and efficient. I like and use frequently their compact and portable hair straightener brush. The company are innovativ... See more

Company replied

Rated 5 out of 5 stars

For a busy short haired gal, this styling tool has been a godsend! It has replaced my expensive straightener to create beautiful everyday style. Light weight, fast heating no stress adition to my beau... See more

Company replied

Rated 5 out of 5 stars

Thank you so much Glowcept for sending me this fabulous 5 in 1 Styler. Easy to use. Even for beginners my girls are able to swap attachments easily. Smooths frizz and... See more

Company replied


Company details

  1. Hair product shop

Written by the company

Glowcept is a beauty and wellness brand dedicated to creating simple, effective solutions for real people. From innovative hair styling tools to targeted skincare products, our mission is to make daily routines easier, healthier, and more enjoyable. Every product is designed with comfort, performance, and self-confidence in mind — whether you're at home or on the go. Trusted by thousands worldwide, Glowcept helps you feel your best, with less effort and more results.


Contact info

3.9

Great

TrustScore 4 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Very good service

Very good service and I was kept informed all the time before I received the item. Now I've used the brush every day since I got it and it takes a bit of getting used to but I do find it very good for taming my wavy hair.

27 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi there,

Thank you so much for your kind words. We’re delighted to hear that you were happy with our service and communication throughout your order. It’s wonderful to know that you’re already enjoying the brush and finding it helpful for taming your wavy hair.

You’re absolutely right — it can take a little getting used to at first, but once you find your rhythm, it becomes such a quick and effortless part of your routine. We’re so glad it’s working well for you.

Warm regards,
Team Glowcept

Rated 5 out of 5 stars

This hair tool is an essential item for…

This hair tool is an essential item for my bag, offering practical utility in maintaining perfect hair for any occasion.

17 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Alexandra,

Thank you so much for your lovely review! We’re thrilled to hear that your Glow Wave™ has become an essential part of your bag. It’s exactly what we designed it for — effortless, on-the-go styling so your hair looks perfect wherever you are.

Wishing you endless great hair days ahead 💛

Warm regards,
The Glowcept Team

Rated 5 out of 5 stars

Cannot say a lot as my purchase was a…

Cannot say a lot as my purchase was a present but the service is great received it very quick and would use your company againp

4 November 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Margery,

Thank you so much for your kind words! We’re delighted to hear that your order arrived quickly and that you were happy with the service. We hope the person receiving the gift loves their Glow Wave™ just as much!

We truly appreciate your trust and look forward to having you shop with us again 💛

Warm regards,
The Glowcept Team

Rated 1 out of 5 stars

Not as advertised

Product was not what I expected it felt cheap it took nearly 3 hours to charge after about 20 minutes use it needed recharging.certainly didn’t heat up correctly.returned to company had parcel tracked. Have not received refund as they claim package must be held up in customs .

2 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hello there,

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience didn’t meet your expectations, and we completely understand your frustration regarding the product and refund process.

After reviewing your case, our records show that the return was processed correctly on our end. However, when a parcel is delayed or held up in customs, it can unfortunately extend the refund timeline, as we must first receive confirmation of the item’s arrival at our returns facility. This procedure ensures that every return is handled securely and consistently for all our customers.

Please rest assured that as soon as the parcel clears customs and reaches us, your refund will be processed immediately. Our team is also happy to provide an update on your tracking status or assist in contacting the courier if needed — simply reach out to support@glowcept.com and we’ll help you right away.

We sincerely appreciate your patience and understanding while we work to resolve this for you.

Warm regards,
Team Glowcept

Rated 4 out of 5 stars

Easy and light.

Extremely happy with the brush. It does what it says and is easy to use. This really is great as I have arthritis in my shoulders and find it difficult to manouver any straightners, but it is so light to use.

31 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hello Susan,

Thank you so much for your kind words! We’re thrilled to hear how much you’re enjoying your Glow Wave™ and that it’s made styling easier for you. Knowing it helps reduce the strain on your shoulders truly means a lot — that’s exactly why we designed it to be lightweight and effortless to use.

Wishing you many more great hair days ahead!

Warm regards,
The Glowcept Team 💛

Rated 5 out of 5 stars

Compact and versatile portable hair straightener brush

I like this brush because it is suitable for my type and length of hair. I find it easy to use, and I like the result: soft and shiny hair, with a gentle lift, styled according to preferences. This brush warms so fast that it saves time on the morning routine. I can style my hair in 5 minutes or less. It also has three temperatures to choose from, depending on the hair type.
Thanks to its small size and compact design, the brush is lightweight and travel-friendly. Being rechargeable makes it easy to carry it anywhere and use it anytime. I do recommend this portable hair straightener brush to everyone, since it can be used
on any hair type. This brush represents value for money.

29 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Despina,

Thank you so much for your detailed and thoughtful review! We’re so happy to hear how well the Glow Wave™ works for your hair type and that you’re enjoying the soft, shiny results.

It’s great to know that the quick heat-up time, adjustable temperatures, and compact design make your morning routine easier — that’s exactly what we designed it for. We truly appreciate your kind recommendation and your lovely words about the value and convenience.

Wishing you many more effortless styling moments ahead 💛

Warm regards,
The Glowcept Team

Rated 5 out of 5 stars

I love this brush 😍

I love this brush 😍
Styling my short hair is quick and easy.
It adds volume to longer layers and movement to my side fringe.
Being cordless, I can take it anywhere — and it even charges in the car.

23 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Anabel,

Thank you so much for sharing your experience! We’re so happy to hear how much you love your Glow Wave™ and that it’s making styling your short hair quick and effortless. The extra volume and movement you mentioned are exactly what we aimed to create — and we love that you’re enjoying the cordless freedom too!

Wishing you many more flawless hair days wherever you go 💛

Warm regards,
The Glowcept Team

Rated 5 out of 5 stars

Glow wave

I got the glow wave and it’s perfect for my short hair. I’m not someone who spends a lot of time on my hair because I’m impatient but this was so quick and gave me the look I wanted in under 5 minutes.

29 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Laine,

Thank you so much for your wonderful review! We’re so happy to hear that the Glow Wave™ is the perfect match for your short hair — and that it helps you get your look in under 5 minutes! It’s designed exactly for women who want beautiful results without spending too much time styling.

Enjoy your quick and effortless hair days! 💛

Warm regards,
The Glowcept Team

Rated 5 out of 5 stars

Easy and quick hair tool

Such an easy, quick and convenient hair tool. It was fantastic while travelling in the summer as my hair gets frizzy in the heat, but this tool sorted it quickly. Still use it now when I’m rushing somewhere and need my hair to look good fast

28 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Jo,

Thank you so much for sharing your experience! We’re thrilled to hear how much you’ve enjoyed using your Glow Wave™ — both while travelling and at home. It’s wonderful to know it helped you tame frizz in the summer heat and still saves you time on busy days. That’s exactly what we designed it for — quick, effortless styling wherever you are!

Wishing you many more smooth and shiny hair days ahead 💛

Warm regards,
The Glowcept Team

Rated 5 out of 5 stars

Lovely product

Lovely product - makes my hair look fab

1 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi there,

Thank you so much for your kind words! We're thrilled to hear that you’re loving your product and that it’s helping your hair look fabulous. That’s exactly what we designed it for: Effortless styling and beautiful results every time.

We truly appreciate your support and are so glad to have you as part of the Glowcept community.

Warm regards,
Team Glowcept

Rated 4 out of 5 stars

This straighten comb is game changer

This straighten comb is game changer, my hair is shiny and straight only in 3 minutes

28 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Sasa,

Thank you so much for your wonderful review! We’re delighted to hear that you’re loving your Glow Wave™ and that it gives you shiny, straight hair in just 3 minutes — that’s exactly the effortless styling experience we designed it for. Your feedback truly means a lot to us.

Wishing you many more great hair days ahead!

Warm regards,
The Glowcept Team 💛

Rated 5 out of 5 stars

Love my Glowcept hair straightening brush

I love my Glowave hair straightening tool from Glowcept. I was on holidays in Thailand and found the tool so convenient. At the end of every day of high heat and humidity and sitting by a pool I used the Glowave tool to smooth and straighten my hair. Now I'm back home I still use it most days. It quickly heats up, needs charging after about every 2nd use. Because I have fine hair I find it best to hold sections of hair.
Such a convenient tool for everyday use and even fits in my handbag. If you have a fringe like me it's great for quickly smoothing out the kinks.

1 August 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Margaret,

Thank you so much for taking the time to share such a thoughtful review! We’re delighted to hear that your Glow Wave™ was the perfect travel companion in Thailand — and that it’s now part of your everyday routine back home. It’s wonderful to know it helps you smooth your fringe and keep your hair sleek, even in heat and humidity. We really appreciate your detailed feedback about charging and use — it’s exactly what helps others understand how convenient it truly is!

Wishing you many more smooth, frizz-free days ahead 💛

Warm regards,
The Glowcept Team

Rated 5 out of 5 stars

The Glow Wave is really convenient and…

The Glow Wave is really convenient and great for travelling because of its small size. It heats up quickly and works nicely!

25 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Margaret,

Thank you so much for your thoughtful review! We’re so happy to hear how much you’ve enjoyed using your Glow Wave — from sunny Thailand to your everyday routine at home. It’s wonderful to know it’s keeping your hair smooth and styled even in the heat and humidity.

We designed it exactly for that kind of effortless convenience — quick touch-ups, easy travel, and salon-smooth results anywhere. Your feedback truly means a lot to us, and we’re so glad it’s become part of your daily routine.

Warm regards,
Team Glowcept

Rated 5 out of 5 stars

Busy Short Haired Gal

For a busy short haired gal, this styling tool has been a godsend! It has replaced my expensive straightener to create beautiful everyday style. Light weight, fast heating no stress adition to my beauty routine. Thank you Glowcept!

21 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Nella,

Thank you so much for sharing your experience! We’re thrilled to hear that The Glow Wave has become such a helpful part of your daily routine. It was designed exactly for women like you — busy, short-haired, and wanting effortless, salon-quality results without the hassle.

We’re so glad it’s replaced your straightener and made styling quicker and easier. Thank you for being part of the Glowcept community!

Warm regards,
Team Glowcept

Rated 5 out of 5 stars

Such a clever tool

Such a clever tool, especially as a marketing girl who runs from meetings to meetings it’s great to pop in my bag and fix my hair in between.

13 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Emma,

Thank you so much for your lovely review! We’re thrilled to hear that the Glow Wave™ fits perfectly into your busy lifestyle — it really was made for women on the go. Being able to freshen up between meetings and always feel polished is exactly what we had in mind when designing it.

Wishing you smooth, confident hair days wherever work takes you 💛

Warm regards,
The Glowcept Team

Rated 4 out of 5 stars

Good item and handy for travelling

Good item and handy for travelling. I would use it personally for when I’m camping and use it as a quick hair touch up. Postage took a little while but, item was fine when it arrived.

1 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Jess,

Thank you for your lovely review! We’re so glad to hear that you’re enjoying your Glowcept product and that it’s been a handy companion for travel and camping. It’s designed exactly for quick, effortless touch-ups on the go, so we’re thrilled it’s working well for you.

We appreciate your patience with the delivery and your kind feedback — it really means a lot to us!

Warm regards,
Team Glowcept

Rated 1 out of 5 stars

The Chinese are getting really good with websites that sell cheap products with Lies

Yet another company which has an impressive website but turns out to be Chinese. I ordered the the 5 in 1 styler took a while to arrive came in a broken box and is a really cheap plastic Item, their web site doesn't show that. The hairdryer got really hot when I tried it and therefore I considered a hairdryer you can't hold not a good idea, so I asked for a refund. Much back and forth emails but turns out to get a refund you have to send it back to China, at your cost, they inspect then issue a refund - but as "they understand" this is difficult to do they offered instead to credit my account. This I accepted, though by this time dubious about getting anything else.
Anyway, with the store credit I ordered some heating irons, as there was nothing else I wanted. When they came they were packed in a plain box with Chinese writing all over it and with an adaptor to use in the UK. Nothing like the ones on the website. There were no instructions but eventually I got them to switch on - The cheap (Chinese) adaptor they had sent couldn't hold the plug and kept falling out, so I used one of my own. However, when switched on they don't heat up enough to straighten hair. So I emailed their support services, as the product is clearly not fit for purpose. I received an answer by some sort of AI Bot I think, pretending to be a person, but using exactly the same words and phrases as before, who offered to reissue 'some' store credit for this item. I dont want store credit. There is nothing else I want to take a risk on. So I insisted that they refund.
They want everything sending back to China, including the original purchase, at my cost, with a warning on risks I take of transit problems, then they will inspect the goods and decide what to do. Think I've thrown enough good money at this so decided I will just take the hit. However, their latest email is quite aggressive and dismissive and they insist they have done all they can and imply it is my fault.
It's another Chinese scam website hard to detect, really well put together but every statement on it is a lie, and these people have to be stopped.

STAY AWAY IF YOU HAVEN'T ALREADY BOUGHT FROM THEM

27 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Jan,

We’re truly sorry to read your review and completely understand your frustration — but we want to clarify that Glowcept is not a Chinese company. We’re an independent beauty brand with a global customer base, and all our logistics and customer service are managed transparently through our own platform.

While some of our fulfillment partners are located overseas, every order is processed through our verified system and tracked from dispatch to delivery. We never hide this information — shipping times and policies are clearly stated on our website.

As for your experience, it sounds like your item may have been damaged in transit, which is absolutely not the standard we aim for. In such cases, we always offer free replacements or full refunds once the return is processed, as part of our 30-day satisfaction policy. We’ve reviewed your case internally and can confirm our support team has already been in touch to help resolve this.

Please contact us again at support@glowcept.com
, and we’ll make sure this is handled properly. We take genuine customer concerns seriously and want to ensure you’re looked after.

Warm regards,

Team Glowcept

Rated 5 out of 5 stars

What a great little gadget, love it.

What a great little gadget. Compact, rechargeable, portable, throw it into your handbag, glove box, use it on the plane or train. Heats up quickly and has a ceramic coated plate on the brush.
I have a lot of hair, coarse hair and it works very well, straightening my hair and styling it.

27 October 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Emma,

Thank you for your lovely review! We’re so happy to hear that The Glow Wave fits perfectly into your busy lifestyle. It was created with exactly this in mind — effortless, quick touch-ups for women on the go who still want their hair to look polished between meetings.

We’re thrilled it’s become your go-to styling essential and appreciate you sharing your experience!

Warm regards,
Team Glowcept

Rated 5 out of 5 stars

The Glow Wave is a fantastic hair tool

The Glow Wave is a fantastic tool, perfect for taking on holiday and to work due to it's compact size and being cordless. Really easy to use and lightweight. Great customer service too.

30 September 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Emma,

Thank you so much for your wonderful review! We’re delighted to hear that you’re loving The Glow Wave and finding it so convenient for both travel and work. Its compact, cordless design was made exactly for that — effortless styling wherever you are.

We’re also thrilled to hear your kind words about our customer service. We truly appreciate your support and are so happy to have you as part of the Glowcept community.

Warm regards,
Team Glowcept

Rated 5 out of 5 stars

I have to say I am a can't be bothered…

I have to say I am a can't be bothered with hair sort of girl as I just haven't the time! So when I heard about these portable brush, I thought I would try it. Absolutely amazing! Heated up so quickly and styled my hair beautifully. If you need a quick and effective brush! Go grab yours! Did I mention light weight? Sometimes I just stick it in my bag to freshen up when out! Highly recommend xx

25 August 2025
Unprompted review
Glowcept logo

Reply from Glowcept

Hi Gabriella,

Thank you so much for your amazing review! We’re thrilled to hear that The Glow Wave has made styling quick and effortless for you, that’s exactly what we designed it for. Fast heat-up, lightweight design, and easy touch-ups on the go make it perfect for busy days and freshening up anywhere.

We really appreciate your recommendation and love that it’s become part of your everyday routine.

Warm regards,
Team Glowcept

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