Glowdrop Reviews 76

TrustScore 2 out of 5

1.9

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers reported being unknowingly enrolled in monthly subscriptions and subsequently encountering unexpected charges, leading to significant frustration. People found it extremely difficult to cancel these subscriptions, often encountering unresponsive customer service or non-functional cancellation processes on the website. Reviewers also frequently mentioned issues with payments, including unexpected charges and difficulties obtaining refunds. The product itself was a point of concern for many, with numerous individuals stating it did not work as advertised or caused adverse effects. Conversely, a small portion of people felt satisfied with the product's quality, noting positive results such as improved skin appearance or hair health. However, even some of these satisfied customers expressed dissatisfaction with the company's subscription practices.

What people talk about most

Product

Customers consistently express strong dissatisfaction with the product. Many reviewers report that the... See more

Subscription

Reviewers highlight negative aspects of subscription, with many expressing frustration over unknowingly being... See more

Payment

People report negative experiences with payment, primarily due to unauthorized and recurring charges.... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers found the product ineffective, reporting no... See more

Cancellation

Clients share negative opinions on cancellation, often finding it difficult to stop subscriptions. Many... See more

Based on these reviews

Rated 1 out of 5 stars

This company is absolutely scamming people they took monthly payments without my permission. They said their customers are subscriptions based monthly. It was so hard to login and cancel so l had to... See more

Rated 1 out of 5 stars

I gave it one star becuase i could leave a review without it. This company is absolutely scamming… They are based in china but say they are from the USA using the Address of 611 S Dupont Hwy, Dover,... See more

Rated 1 out of 5 stars

My order did arrive, LATE - claimed they had UK & US offices yet they ship from china. They also signed me up for a subscription without my knowledge which was a headache to cancel. I will be going to... See more

Rated 1 out of 5 stars

Didn't do anything for skin colour (not surprised but still that is their one job). Also they ship from China despite claiming to have depots in UK, which makes the 30 day return pointless (I had 3 fu... See more



Contact info

1.9

Poor

TrustScore 2 out of 5

76 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

i spent £25 on a buy one get one free…

i spent £25 on a buy one get one free product then i read the revues on here and they scared me so much i didn't use the product! i was going to email them for a refund as it took three weeks to come, but I also didn't notice the automatic payment system that every 30 days they take another £25 out of your bank and they send you another product. i've now written three emails to them as on their website it says they give you a refund up to 30 days but they wont refund me for the promotion batch and now they say we will refund you 5% and you can keep the product or to send back it will cost me $40 in shipping fees. Its an absolute diabolical company DO NOT BUY FROM THEM!

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Signed me up to an unwanted…

Signed me up to an unwanted subscription. Claiming to be a US company shipping from mainland China. I couldn’t tell you if this product works as I simply won’t risk my chances of ingesting from such an untrustworthy company!

7 September 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

My order did arrive, LATE - claimed they had UK & US offices yet they ship from china. They also signed me up for a subscription without my knowledge which was a headache to cancel. I will be going to my bank to cancel a pending order that was on subscription. They also delete any public comments on their social media regarding this problem. Avoid at all costs

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Took a whole month to receive the…

Took a whole month to receive the initial bottles. It was NOT clear upon purchase that this was a subscription service and was charged only 2 days after receiving my first bottles for the next lot. Dishonest and disgusting.

24 September 2025
Unprompted review
Rated 3 out of 5 stars

Fast customer service, but subscription caught me out

My order took about a month to arrive, and when it did, the packaging seemed to stick to the box, which made me wonder if it was an older product. Before I even received my first order, I was charged again. I hadn’t realised I’d signed up for a subscription service.

I emailed Glowdrop and, to their credit, they responded quickly. Through my account, I was able to cancel the subscription, but it was apparently too late to stop the second order as it had already shipped. Finding the subscription cancellation option on the website wasn’t easy—it took me a few minutes to track it down.

As for the product itself, it tastes okay. I’ll give it a few weeks to see if it works as advertised. If I notice good results, I might consider restarting the subscription in the future.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!

Do not get fooled by this scam!
Do not get fooled by this scam!
They took a month to send my order out to me, and have now automatically continued to charge me. I have reached out to them via email and social media SO many times with no return contact. Probably going to have to cancel my card to stop the auto charge they've placed on it, let alone actually get a refund for the second order that I never placed.
Do not fall into this trap.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Have not signed up for a subscription and they are taking money out of my account.😡

14 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM - stay away from this product. Same experience as everyone else.

Product arrived and I could tell from packaging immediately it was shonky. I wouldn’t dare trust putting this product in my body.

No response from email, social comments removed and I have been changed again for a monthly subscription I never signed up for.

You cannot leave a google review on this brand and there is a reason for that.

13 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid!

Edit- I eventually received my order, which was shipped almost a month later, as well as my unwanted subscription order ( which I now cancelled). 7 weeks of consistent use, I can see no difference in my tan. The ingredients listed on the bottle differ from the ingredients listed on their website as well. So won’t recommend to anyone.

1.You will NOT receive your order.
2.They will NOT respond to your emails, messages, comments, all ignored.
3.They enrol you into a so-called “monthly subscription” but never send a single item.

Their social media presence seems now fake as well. They boast over 14k followers, yet their posts are empty of genuine engagement, only desperate customers chasing answers. That screams bought followers to appear legit. Don’t waste your money, your time, or your trust here.

21 August 2025
Unprompted review
Rated 1 out of 5 stars

get you in to monthly payments

absolute scam, took £25 off me, logged out deleted my bank details, even after deleting this, i still had the pain the next month of another £25 being taken. Don't even know what to do now and the product is awful anyway, don't need the stress. Don't bother yourselves with it

7 September 2025
Unprompted review
Rated 1 out of 5 stars

This company is absolutely scamming…

This company is absolutely scamming people they took monthly payments without my permission. They said their customers are subscriptions based monthly. It was so hard to login and cancel so l had to change all my banking details because of them. Their product doesn’t work gave me headaches and metal taste in my mouth please don’t fall into trap..

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Beware of hidden subscriptions

I purchase 1 bottle ( buy one get one free) to try however I have been debited today for a third?? I have now been signed up to a monthly subscription without my authority??
Product doesn’t work and hasn’t agreed with my stomach. Nothing back from the company so far! Not impressed

6 September 2025
Unprompted review
Show reviews in all languages. (76 reviews)

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