Ordered from here twice now been very good will continue to order from here now very trustworthy and when it comes to products like this you need to find a company you can trust. Just one problem is a... See more
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Exceptional customer service 🙌when i contacted glow up to say i received the order (DPD lost my parcel over a week late … ) unusual for them )when it arrived. Missing items/ package was dishevell... See more
Company replied
I made an order on the 11th of may. I had no email confirmation. So I have emailed, phoned ( no answer) messaged on instagram and WhatsApp. Had no reply. It turns out my auto fill provided an... See more
Company replied
"I've always struggled with weight issues, but fat reduction injections have been a game-changer for me, especially for my stomach. The product I use is highly effective, with no swelling and excell... See more
Company details
- #114 of 220 best companies in Beauty product supplier
- #35 of 60 best companies in Beauty Products Wholesaler
- #41 of 91 best companies in Beauty supply store
- #67 of 133 best companies in Cosmetics shop
- #10 of 16 best companies in Cosmetics wholesaler
- #34 of 46 best companies in Medical supply store
Written by the company
As specialists in aesthetics & beauty supplies, we offer a wide range of K Beauty professional products including dermal fillers, mesotherapy solutions, skin boosters, disposables and other essential accessories. Next day UK and fast international delivery available.
Contact info
United Kingdom
- 03330067756
- contact@glowup.supply
- glowup.supply
4.6
Excellent
281 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I received my order but than I realised…
I received my order but than I realised I ordered the wrong one, o am tying to contact to return it so I can reorder,
But no reply , the number on website is not correct as well
Dnt know what to do
5 June 2025
Ordering with Glow up
Great company to order from this is my 3rd order. Fast delivery and great communication
27 May 2025
Super fast delivery excellent products
Brilliant service super quick delivery will definitely use again
28 April 2025
Bad Customer Service
Bad Customer Service, Expiring product sent. I have returned the item yet you refuse to refund me. You guys lie too much.
30 April 2025
Reply from Glow Up Supply
Hi Success,
Thank you for your feedback, though we’d like to clarify a few points for accuracy.
The product sent was not expired, but it was short-dated - still well within the recommended usage period. To resolve this, we offered a free return with a full refund or a 50% refund if you preferred to keep it. You chose the latter, and this was processed promptly.
However, at this time, you had already initiated a chargeback for more than the product’s full value, despite accepting a refund. You also requested a free return label for the product, but unfortunately, the item was never returned to us. Please note, refunds cannot be given until the returned item is received by us; in addition, refunds cannot be processed when an active chargeback is in place.
We always want to keep our customers happy, and aim to resolve issues fairly and with understanding, but in this instance, the situation has been misrepresented. We're happy to discuss it further if you’d like to reach out directly.
Kind regards,
GUS Team
Delivery
Just got it from the mail. It’s been in US customs for 21/2 weeks ( they opened & sealed).
This is my 2nd time to order & even though you’re in Europe, your company can be trusted.
20 March 2025
Very swift delivery of the products,all…
Very swift delivery of the products,all genuine. Highly recommend
5 March 2025
I want to express my appreciation for…
I want to express my appreciation for the timely delivery of all my previous orders. The delivery time of the product is very important to me, and I’m grateful for the reliable service so far.
Thank you for your continued attention to this detail — it makes a big difference!
4 February 2025
Taking almost 3 weeks for an order to…
Taking almost 3 weeks for an order to arrive to a EU country...I've been sent 2 reminders to review the product, but they don't bother to check I haven't even received it. I even had to write them an email to ask for a tracking link (which initially I was not provided). Not ordering from them again
19 February 2025
Reply from Glow Up Supply
Dear Kristina,
Thank you for your feedback. To clarify, all customers receive an automated tracking email once their order is sent out. If you did not receive it, this was due to your inbox either bouncing the email or filtering it into spam. Once you reached out, we promptly provided the tracking details to ensure you had access to them. Additionally, review reminders are sent automatically by Trustpilot and are not manually controlled by us.
As outlined in our Delivery Terms & Conditions, which all customers agree to at checkout, international shipping times can vary and can be further affected by customs procedures - factors beyond our control. Whilst delays of this nature are uncommon, we recommend referring to the tracking details provided and following up with your national postal service for further updates.
Your parcel remains in transit, and as previously advised, we recommend referring to the tracking information provided for the most up-to-date status.
- GUS Team
Fast delivery and great customer…
Fast delivery and great customer service and communication
12 February 2025
Arrived well packaged !
15 January 2025
Great products at a great prices.
21 January 2025
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