Go Smart Repair Reviews 

1,859
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the technicians for their professionalism and friendly demeanor. Many people appreciate their punctuality and clear communication regarding arrival times and the repair process. Reviewers consistently highlight the staff's careful approach and attention to detail during the work. The quality of the repairs is frequently described as excellent, with many noting the flawless finish. Customers often state that their vehicles look 'as good as new' or even 'better than new' after the service. Overall, consumers are extremely satisfied with the high standard of workmanship and the final results.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the flawless finish and... See more

Product

Customers consistently note positive experiences with product, often praising the flawless finish and how... See more

Customer service

Consumers find customer service to be positive, with many expressing satisfaction with the support received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant from Smart repair applied some cosmestic paint repairs to remove scratches and a minor indentation on our car doors. After explaining what he would do, Grant did a very professional job and mat... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Vehicle Repair
  2. Car Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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5.0

All reviews

(1,859)

431 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

Prompt booking and good communication prior to visit.
Mick was excellent and got the job done with a very pleasant manner.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Work

First rate colour match and finish. Technician arrived promptly having rung me before to check the date and time. Clearly an expert car body worker who knew what he was doing.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great

Had insurance cover for damage where someone had opened their door into the rear door and the whole panel needed work. Easy to arrange - notification the day before to confirm ETA. Rhys the technician was great: explained what he was doing and did a first class job. Excellent/ Gwych

18 March 2026
Unprompted review
Rated 5 out of 5 stars

What a lovely guy Grant was

What a lovely guy Grant was. Very pleasant and friendly. Fab communication with regards to organising times of the appointment Am really happy with the work he did to my car. 😊

18 March 2026
Unprompted review
Rated 5 out of 5 stars

The car had a small scrape whilst in a…

The car had a small scrape whilst in a car park. Insurance cover applied and sent Rhys Wake from Smart Repair to complete the job. Efficient, prompt and cleared up after the job was over. Excellent gentleman polite and nice attitude. Car looks like new again Thank You Maria Saunders

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Mick Shelly

Mick Shelly, arrived on time and was very friendly and professional. He told me exactly what he was going to do and how long he would be. The finish was perfect and looks great.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent alloy repair

Mick Shelly was excellent, very pleased with the alloy repair he did for us, looks like new. On time, friendly, would highly recommend.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic repair work.

This is the second time I’ve used mick to repair marks and scratches and he always does a fantastic job. Really polite, friendly and professional.
Paint or alloys, mick has put everything back to new.
He always calls beforehand to make sure I’m at home and if not is happy to rearrange.
I couldn’t recommend highly enough.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Had a phone call to have repair done earlier which was very handy!

Grant Hart who carried out the repair was absolutely amazing and done an absolutely fantastic job, cannot thank him enough!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

DENT REPAIR

Dent repair was expertly resolved by Rhys, who arrived on-time and completed the job to a high standard. From advising the issue to completing the job was done within a week which was very good.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Recommend !

Mick carried out a smart repair on my Mini bumper and did a fantastic job. He arrived right on time and the quality of the work was excellent. Highly recommend!

6 March 2026
Unprompted review

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