Go Smart Repair Reviews 

1,855
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the technicians for their professionalism, friendly demeanor, and excellent communication regarding arrival times and processes. The quality of the repair work is frequently highlighted, with many noting that their vehicles look "like new" or even "better than new" after the service. People appreciate the efficiency, thoroughness, and attention to detail shown by the staff, often exceeding expectations with flawless results. No significant repeated minority sentiment was identified across multiple distinct reviews to be included in this summary.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising technicians for their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Quality

Customers consistently report high satisfaction with the quality of work, often describing repairs as... See more

Product

Clients share positive opinions on the product, with many impressed by the end result, stating that damage is... See more

Customer service

People report positive experiences with customer service, highlighting helpful, courteous, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mick came this morning to do some repairs on my wife's audi A6. Thanks to the Cambridge County Clowcil her wheels were Trashed. Mick done an excellent repair as before he'd been to us and I'm No D... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Vehicle Repair
  2. Car Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,855)

427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service

This is the second time I have had Mikey Ould, from Smart Repair, do repairs on my car. This time he did repairs to the paintwork on my front wheels and did a fantastic job. The colour match was great and the wheels look like new.
Mikey is friendly, conscientious and tidy and brilliant at what he does.
I would highly recommend Smart Repair to everyone.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from Mick

Amazing service from Mick, really friendly guy and was happy to accommodate when I had to change the time! Highly recommend

2 April 2026
Unprompted review
Rated 5 out of 5 stars

GoSmart GARDx did a fantastic repair job.

GoSmart GARDx did a fantastic repair job to my front passenger door which was dented with paint damage.
Leigh Foyle performed the repair on my driveway within 3 hours without any fuss.
His attention to detail was evident and he treated my car with respect.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

The whole process from start to finish…

The whole process from start to finish was very slick. Mick Shelly from smart repair did an incredible job with our alloy repairs from the first point of contact through to completion.
Would highly recommend smart repair and would always ask for Mick in the future.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

High quality repairs

It was excellent service with Mick today for my car repairs. From start to finish, the service was excellent and highly professional. Mick is clearly very experienced; he was incredibly informative, taking the time to explain the work needed.
The quality of the finish is top-notch, and it’s clear he is diligent and takes pride in his craft. It’s refreshing to find a technician who is both honest and genuinely helpful. If you’re looking for a friendly, reliable expert to look after your vehicle, I can’t recommend Mick highly enough!"

1 April 2026
Unprompted review
Rated 5 out of 5 stars

My repair by Go- Smart Repairs

After contacting Ethan at GO-Smart Repairs via my insurance company he kept me updated with my scheduled appointment. The day before Rhys (the technician)confirmed the appointment time, & also let me know that he’d be arriving the morning of the repair. The quality of the repair work is first class along with the level of customer care & support. All in all amazing 5 star service all around.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Mikey

Mikey, sent txt day before and actually arrived early. Excellent repair to paintwork extremely pleased with the results and the service provided. Would highly recommend. Many thanks to Micky Ould.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Just want to thank Mick for a great service once again.
Great customer care experience and would highly recommend you.
Thank you

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Had 3 scuffs and a minor paint job

Had 3 scuffs and a minor paint job, Rhys from Go Smart contacted me the night before my appointment. On the day he came had a look at the repairs and cracked on with them. He was polite,friendly and completed the repairs to point you would not notice them. Great job would recommend them to anyone

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Prompt booking and good communication prior to visit.
Mick was excellent and got the job done with a very pleasant manner.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Work

First rate colour match and finish. Technician arrived promptly having rung me before to check the date and time. Clearly an expert car body worker who knew what he was doing.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great

Had insurance cover for damage where someone had opened their door into the rear door and the whole panel needed work. Easy to arrange - notification the day before to confirm ETA. Rhys the technician was great: explained what he was doing and did a first class job. Excellent/ Gwych

18 March 2026
Unprompted review

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