Go Smart Repair Reviews 

1,853
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the technicians for their professionalism, friendly demeanor, and excellent communication regarding arrival times and processes. The quality of the repair work is frequently highlighted, with many noting that their vehicles look "like new" or even "better than new" after the service. People appreciate the efficiency, thoroughness, and attention to detail shown by the staff, often exceeding expectations with flawless results. No significant repeated minority sentiment was identified across multiple distinct reviews to be included in this summary.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising technicians for their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Quality

Customers consistently report high satisfaction with the quality of work, often describing repairs as... See more

Product

Clients share positive opinions on the product, with many impressed by the end result, stating that damage is... See more

Customer service

People report positive experiences with customer service, highlighting helpful, courteous, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mick came this morning to do some repairs on my wife's audi A6. Thanks to the Cambridge County Clowcil her wheels were Trashed. Mick done an excellent repair as before he'd been to us and I'm No D... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Vehicle Repair
  2. Car Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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5.0

All reviews

(1,853)

472 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service by a very professional…

Amazing service by a very professional & caring technician (Lee Foyle) who went above & beyond with my bumper scuff repair & other cosmetic bodywork work. He was knowledgeable, fast & efficient. The car is like new again! Excellent work done & certainly recommended. Vicky Purshouse

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Go Smart Repair

Mick Shelly did an excellent job on my car body repair. He kept me informed about his arrival time, was professional and friendly, and completed the work quickly and to a high standard. I would definitely recommend Go Smart Repair. Thank you!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Alistair was a pleasure to have to…

Alistair was a pleasure to have to compete my repair. Polite & he took great care with his work, meaning I was very extremely pleased with the completed job. I definitely recommend Go Smart Repair & when I get my new car I’ll be buying this cover again.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

A job well done.

Rhys, came to me today, polite good humoured and a really nice lad. Everything seems to be of an excellent standard.
I was pleased with the work done.
Messaged to ask if he could come earlier as he was ahead of time which he did.
Thank you.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Smart repair

Grant came to my house to carry out a smart repair on some scratches. He was friendly, professional, and punctual, and did a great job. I would happily recommend him.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Claim dealt with efficiently as always

Claim dealt with efficiently as always. Mick Shelly calls in advance to confirm the time, and in this case managed to bring my repair forward to suit my schedule. Excellent repair to my scuffed wheel which looks as good as new.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Job!

From start to finish. Great job! Informed me that you were on your way, on time, polite, professional and what a fantastic result! Good to meet you Michael H. Thanks

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Sparkling Alloy Wheels

Mike was very efficient and professional, told us exactly when he'd be arriving and how long the job would take.
An excellent job; my 4 alloy wheels now look better than new!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

This gentleman turned up a, week early which was very excellent for me as I had a full day on the day he was booked in. Turned up and did a great job I was very happy.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Grant came early and buffed out the scratch on the car and has done a really good job. Would definitely recommend using his services

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Grant did amazing repairs on my car

Grant did amazing repairs on my car, he turned up promptly and was very polite and friendly and even repaired and resprayed my front bumper along with my side which was badly scuffed. Thank you, my car is like new again! I am very happy.

27 May 2026
Unprompted review

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